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98 client success manager jobs at 68 companies in Massachusetts

1mo
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Client Success Manager (Compliance)
Massachusetts or United States
$55k-$75k/yr RemoteFull Time
Resource Innovations
Resource Innovations: Women-led clean energy consulting and software firm serving utilities, governments, and system operators.
3+ YOE3+ years client-facing experience (client success, account/project/program management or consulting). Strong data analysis, project coordination, presentation, and stakeholder management skills; interest in sustainability.
Power BI, PowerPoint
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1mo
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Client Success Manager
Newton, Massachusetts, United States
HybridFull Time
American Consumer Credit Counseling
American Consumer Credit Counseling: Nonprofit credit counseling agency helping individuals and families manage debt through counseling, debt-management plans, and financial education.
1+ YOEHigh school diploma,1+ year customer service or financial services experience,strong communication and empathy,ability to earn PFE Certified Debt Management Professional within 6 months,comfortable with numbers and computer systems.
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3w
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Client Success Consultant
Leawood or Ohio or Pennsylvania or New Jersey or Texas or Burlington
$101k-$144k/yr RemoteFull Time
StaffGarden
StaffGarden: Private healthcare learning technology providing educational content, software, assessments and certification tools for students and professionals.
5+ YOEBachelor's degree required,5+ years client success or related experience,ability to manage executive relationships,travel up to 20%,clinical or RN background preferred.
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2w
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Client Success Manager (MedInsight)
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yr RemoteFull Time
Milliman MedInsight
Milliman MedInsight: Independent actuarial and consulting firm serving insurers, healthcare organizations, governments, and employers worldwide.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
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1mo
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Client Success Manager, Media
Winston-Salem or New York City or Chicago or Grand Prairie or Cambridge or Libertyville or United States
$73k-$121k/yr HybridFull Time
Inmar Media
Inmar Media: Private data-platform serving brands, retailers, and healthcare organizations with AI, analytics, promotions, and prescription-return solutions.
3+ YOEBachelor's in marketing/communications or similar,3+ years media account or client service experience,deep digital media knowledge,strong communication and critical thinking,proficiency in Google Suite,Microsoft Office,Monday.com,Salesforce.
Google Suite, Microsoft Office, Monday.com, Salesforce, Google Analytics, Tableau, The Trade Desk
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2mo
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Enterprise Client Success Manager
Boston, Massachusetts, United States
$85k-$95k/yr HybridFull Time
Flywire
FlywireNasdaq Global Select Market: FLYW: Public global payments and software helping education, healthcare, travel, and B2B organizations collect complex payments.
5+ YOEBachelor's degree; 5+ years relationship or account management experience in B2B/fintech; proven enterprise account growth/retention; strong analytical and communication skills; willingness to travel ~25%.
Salesforce, G Suite, Asana, Jira, Slack, Looker, Smartsheet
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1mo
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Client Success Specialist
Wareham, Massachusetts, United States
$31-$41/hr OnsiteFull Time
Smithers Environmental Risk Sciences
Smithers Environmental Risk Sciences: Private multinational testing, consulting, information, and compliance-services serving transportation, life-science, packaging, materials, and energy industries.
Proven experience managing strategic client relationships, strong communication, problem-solving and project management; experience in scientific, laboratory, environmental, healthcare or technical services preferred.
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1w
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Senior Manager, 3PL Client Success
Boston, Massachusetts, United States
$125k-$165k/yr OnsiteFull Time
Galderma
GaldermaSIX Swiss Exchange: GALD: The pure-play dermatology category leader advancing dermatology for every skin story.
5+ YOEBachelor's degree in business, supply chain, operations, logistics, or related field; 5+ years in pharmaceutical logistics, distribution, trade operations, supply chain, or 3PL account management; strong regulatory and vendor management expertise.
DSCSA, KPI
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4d
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Client Success Associate
New York or Florida or Massachusetts
$65k-$80k/yr RemoteFull Time
Cherre
Cherre: Real estate data intelligence platform serving institutional investors, commercial operators, and real asset owners.
2+ YOERecognized qualification in business administration, project management, or related field; 2-4 years of project coordination or management experience; familiarity with agile methodologies, project software, and Microsoft Office.
Monday.com, JIRA, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Intercom, API
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1mo
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VP of Client and Partner Success
Chicago or Boston
$180k-$220k/yr HybridFull Time
Ayble Health
Ayble Health: Private virtual digestive-care clinic providing multidisciplinary telehealth to patients with chronic gastrointestinal conditions.
12+ YOE5+ MgmtBachelor's degree and 12+ years in client success/account management with 5+ years in healthcare or digital health; executive presence, P&L accountability, experience scaling teams and managing channel partners; Salesforce and data fluency.
Salesforce
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2mo
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Client Success Director - Amazon
United States or Charlottesville or Boston or Durham or Columbus
$165k-$210k/yr RemoteFull Time
TELUS Digital
TELUS Digital: Canadian private BPO and digital-services delivering customer experience, AI, data, IT, and trust-and-safety services for brands.
7+ YOE7+ years enterprise account management experience, 2+ years in AI/ML data services; executive communication, Salesforce proficiency, technical fluency across AI data lifecycles.
Salesforce, AWS, Alexa
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1mo
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Customer Success Manager
Peabody, Massachusetts, United States
$70k-$75k/yr OnsiteFull Time
Access Information Management
Access Information Management: Private records management serving organizations with secure storage, digitization, information governance, and destruction services.
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
Salesforce, HubSpot, Gainsight, Totango, ChurnZero
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3mo
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Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
CYVL
CYVL: Physical AI infrastructure intelligence platform helping governments and engineers manage roads, sidewalks, bridges, utilities, and public assets.
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
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2mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Safety-Care by QBS
Safety-Care by QBS: Behavioral crisis-prevention training provider serving education, healthcare, human services, and ABA organizations.
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
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2w
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Client Success Coordinator, Event Technology
Florida or Georgia or Illinois or Massachusetts or Michigan or Nebraska or Nevada or New Jersey or North Carolina or Ohio or South Carolina or Texas or Virginia or Washington or Folsom or California
$50k-$60k/yr RemoteFull Time
ConferenceDirect
ConferenceDirect: Private meeting and event management serving organizations with planning, sourcing, housing, registration, and event technology.
2+ YOEBachelor's degree in business, hospitality, event management, or related field, or 2–3 years relevant experience; strong organization, communication, project management, problem-solving, and remote collaboration skills.
Streampoint, Stova, Cvent, Personify, Swapcard, EventMobi, Sessionboard
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1mo
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Customer Success Manager
Boston or New York
HybridFull Time
Onescreen.ai
Onescreen.ai: N OOH advertising platform that helps brands and agencies plan, buy, and measure campaigns.
4+ YOE4–8 years client-facing campaign or customer success experience; strong project management; HubSpot, Google Suite, Gong, Zoom, Slack familiarity; bachelor's degree preferred.
HubSpot, Google Suite, Gong, Zoom, Slack
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6d
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Manager, Customer Success - Enterprise
United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia
$104k-$175k/yr RemoteFull Time
Zillow Group
Zillow GroupNasdaq: Z: Public U.S. residential real-estate technology marketplace serving renters, buyers, sellers, and real-estate professionals.
5+ YOE3+ MgmtRequires 5+ years in Customer Success or a related client-facing role and 3+ years managing people, with success leading high-performing teams and executive customer relationships. Real estate, mortgage, or marketplace experience preferred.
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3mo
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Personal Lines Client Success Manager (Hybrid)
Franklin, Massachusetts, United States
$70k-$80k/yr HybridFull Time
Berry Insurance
Berry Insurance: Independent Massachusetts insurance agency serving individuals, families, and businesses with personal, business, and life insurance.
3+ YOE3–5 years personal insurance agency experience, active Massachusetts property & casualty license required, Applied EPIC experience preferred, strong communication, organization, and problem-solving skills.
Applied EPIC
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6d
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Senior Partner Success Manager
Boston, Massachusetts, United States
$110k-$130k/yr RemoteFull Time
Clasp
Clasp: Mission-driven fintech connecting healthcare employers with students and tying student-loan repayment to employment.
Experience in account management, customer success, consulting, or client-facing work, with strong analytical, problem-solving, communication, relationship-building, strategic, and cross-functional collaboration skills.
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2mo
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Global Customer Success Manager
Boston, Massachusetts, United States
$121k-$129k/yr HybridFull Time
NIQ
NIQNYSE: NIQ: Global consumer intelligence and retail data analytics.
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
gfknewron, Newron, LinkedIn Learning
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