95 client success manager jobs at 62 companies in Wakefield, MA
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Client Success Manager
Newton, Massachusetts, United States
HybridFull Time
American Consumer Credit Counseling: Providing debt management, credit counseling, and financial education services.
1+ YOEHigh school diploma,1+ year customer service or financial services experience,strong communication and empathy,ability to earn PFE Certified Debt Management Professional within 6 months,comfortable with numbers and computer systems.
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
Leawood or Ohio or Pennsylvania or New Jersey or Texas or Burlington
$101k-$144k/yrRemoteFull Time
Ascend Learning: Provides educational software and certifications for healthcare professionals.
5+ YOEBachelor's degree required,5+ years client success or related experience,ability to manage executive relationships,travel up to 20%,clinical or RN background preferred.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
Winston-Salem or New York City or Chicago or Grand Prairie or Cambridge or Libertyville or United States
$73k-$121k/yrHybridFull Time
Inmar Intelligence: Provides data-driven technology solutions for retail and healthcare operations.
3+ YOEBachelor's in marketing/communications or similar,3+ years media account or client service experience,deep digital media knowledge,strong communication and critical thinking,proficiency in Google Suite,Microsoft Office,Monday.com,Salesforce.
Google Suite, Microsoft Office, Monday.com, Salesforce, Google Analytics, Tableau, The Trade Desk
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
5+ YOEBachelor's degree; 5+ years relationship or account management experience in B2B/fintech; proven enterprise account growth/retention; strong analytical and communication skills; willingness to travel ~25%.
Salesforce, G Suite, Asana, Jira, Slack, Looker, Smartsheet
GaldermaSIX Swiss Exchange: GALD: Provides dermatological products for skin health and aesthetics.
5+ YOEBachelor's degree in business, supply chain, operations, logistics, or related field; 5+ years in pharmaceutical logistics, distribution, trade operations, supply chain, or 3PL account management; strong regulatory and vendor management expertise.
Ayble Health: Provides personalized, virtual care for chronic gastrointestinal conditions.
12+ YOE5+ MgmtBachelor's degree and 12+ years in client success/account management with 5+ years in healthcare or digital health; executive presence, P&L accountability, experience scaling teams and managing channel partners; Salesforce and data fluency.
United States or Charlottesville or Boston or Durham or Columbus
$165k-$210k/yrRemoteFull Time
TELUS Digital: Provides global digital customer experience and business transformation solutions.
7+ YOE7+ years enterprise account management experience, 2+ years in AI/ML data services; executive communication, Salesforce proficiency, technical fluency across AI data lifecycles.
Access Information Management: Secure offsite storage and digital records management services.
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
QBS: Provides behavioral crisis prevention training to organizations to reduce workplace crises and improve care.
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
NielsenIQNYSE: NIQ: Provides consumer intelligence and retail measurement data services.
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
2+ YOEBachelor's degree or equivalent experience and 2+ years in consultative selling or customer success. Requires client relationship management, communication, presentation, organization, and business and technical value communication skills.
Associate Director of Client Success – Launch Accelerator
East Norriton or Waltham or New York City or Princeton
$125k/yrOnsiteFull Time
Trinity Life Sciences: Strategic consulting and analytics for life sciences companies.
5+ YOE5+ years pharma/biotech launch or PMO experience, 3+ years client-facing SaaS adoption experience, strong project management and communication skills, SaaS/digital transformation experience, ability to drive client value and growth.
InvoiceCloud: Provides digital billing and payment solutions for essential services.
Experienced relationship manager who drives client retention, digital adoption, and portfolio growth; proficiency with Salesforce and Microsoft Office; background in billing/payments or SaaS preferred.