MetaNASDAQ: META: Develops social networking platforms and virtual reality technologies.
5+ YOEBachelor's degree or equivalent, 5+ years in software engineering or SRE, API/cloud experience, full web stack (Python, PHP/Hack, JavaScript/React), PyTorch/LLM fine-tuning, SQL, documentation, and on-call support experience.
Bengaluru or San Mateo or Singapore or Australia or Portugal or South America
OnsiteFull Time
Zinier: AI-powered field service management platform for deskless workforces.
3+ YOEBachelor's degree and 3+ years in support; strong troubleshooting, OS/cloud/server administration, ticketing and remote support experience; excellent communication and leadership; willing to join 24/7 on-call rotation.
Centric Software: AI-driven product lifecycle management and retail planning platform.
5+ YOE5+ years technical support experience, bachelor’s/master’s in IT or related, strong software troubleshooting, SQL Server/Oracle, cloud (AWS/Azure/Google Cloud), customer-facing experience, familiarity with PLM/PLM implementation.
SQL Server, Oracle, AWS, Azure, Google Cloud, Centric 8
San Francisco or New York City or London or North America
RemoteFull Time
Validation Cloud: Provides infrastructure for blockchain node access and digital asset staking.
6+ YOE6+ years technical support experience; strong troubleshooting in distributed, cloud-native systems; experience with on-call tools and monitoring (Opsgenie, Datadog); strong written and verbal communication; customer-facing enterprise support experience.
Plane: Open-source project management platform for planning and tracking work.
3+ YOERequires 3–5 years of experience, Kubernetes and Docker expertise, cloud infrastructure familiarity, technical support skills, infrastructure testing experience, and Python, Bash, or Go scripting proficiency.
San Francisco or New York City or London or Sydney
$90k-$125k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5+ years of technical support experience or a computer science master's with 3+ years; requires troubleshooting, enterprise architecture, databases, cloud platforms, ETL, and integration expertise.
Technical Support Engineer (Inference) - US Weekends
San Francisco or United States
$160k-$230k/yrRemoteFull Time
Together AI: Cloud platform for training and deploying artificial intelligence models.
6+ YOE6+ years in customer-facing technical/SRE/DevOps or infrastructure engineering with Kubernetes, GPU/HPC and AI service support; strong Python/TypeScript/JS, observability, networking, and cloud experience.
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
6+ YOEBachelor's degree or equivalent, 6+ years cloud-native architecture experience in customer-facing/support roles, experience with cloud engineering/virtualization/containerization, stakeholder engagement, programming/debugging/systems design, and ability to travel up to 50%.
OpenAI: Develops artificial intelligence models and generative AI software services.
Experience optimizing large-scale ML systems and cloud infrastructure; collaborate with researchers and engineers; based in San Francisco with hybrid work and relocation support.
Arcade: Infrastructure for AI agents to securely interact with external applications.
Proven support leadership for technical B2B products, strong fluency with OAuth/SSO/SAML, APIs, cloud deployments, SLAs, automation and debugging, experience building support processes and tooling.
Central Garden & PetNASDAQ: CENT: Manufacturer and distributor of lawn, garden, and pet products.
4+ YOEHands-on Databricks and cloud platform experience, CI/CD and IaC expertise, automated testing in pipelines, 4+ years in DevOps/Cloud/Platform engineering with 2+ years supporting data platforms, scripting (Python, Bash, PowerShell).
Databricks, dbt, SQL, GitHub Actions, GitLab CI, Microsoft Azure DevOps, Terraform, Airflow, Unity Catalog, Python, Bash, PowerShell, Microsoft Azure
Mistral AI: Developing frontier artificial intelligence models and enterprise AI solutions.
4+ YOE4+ years in systems/distributed systems/cloud infrastructure or MLOps supporting LLM/RL workloads; experience with Kubernetes, sandboxing, data pipelines, and high-performance engineering.
Artos: AI-powered document authoring platform for life sciences R&D.
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.