2,437 complaint jobs at 949 companies in United States
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Complaint Analyst
United States
RemoteFull Time
BakktNYSE: BKKT: Digital asset platform for custody, trading, and payments.
5+ YOE5+ years in customer support/complaints or operations in financial services/fintech; strong analytical, investigative and documentation skills; experience with case management, Excel and dashboards; familiarity with CFPB and regulatory complaint processes.
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Investigate special education complaints, analyze evidence, contact parties, write investigation reports with findings and corrective actions, and perform second-read reviews; Spanish fluency may be required.
MedBest Medical Management: Provides administrative and staffing services for healthcare providers.
3+ YOEBachelor's degree, 3+ years investigating harassment/discrimination complaints, thorough knowledge of anti-discrimination laws, strong analytical, written and interpersonal skills, ability to manage multiple investigations.
Nihon KohdenTokyo Stock Exchange: 6849: Manufactures medical electronic equipment and patient monitoring systems.
2+ YOEBachelor's degree, 2+ years complaint handling/MDR experience, knowledge of FDA/ISO standards, proficiency with SAP and Microsoft Office, strong written/verbal communication and attention to detail.
SAP, Microsoft Office, Complaint Handling software
State of Arizona: Provides public administration and social services for Arizona residents.
Bachelor's in special education (or equivalent experience) required; knowledge of IDEA and special education law; ability to investigate complaints, draft findings, and develop corrective action; intermediate-advanced Microsoft Outlook/Word/Excel skills; effective communication and research skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
HeartFlowNASDAQ: HTFL: Provides AI-driven non-invasive cardiac diagnostic software and analysis.
5+ YOE5+ years in medical device industry; MDR/regulatory reporting; complaint handling; post-market surveillance; bachelor’s in Science or Engineering.
Salesforce, Tableau, EDMS, Google Workspace, MS Office
Fresenius Kabi: Provides lifesaving medicines and technologies for clinical care.
Perform complaint investigations and closures, capture complaint/sample data, respond to customers, coordinate sample retrieval, and use Microsoft Word/Excel; strong communication and organizational skills required.
General Services Administration: Centralized procurement, property, and policy support for government agencies.
1+ YOEOne year specialized experience equivalent to GS-12 in EEO complaint processing, including intake, fact-finding, reviewing investigative plans/reports, developing/delivering training; U.S. citizenship, background investigation, and time-in-grade requirements apply.
TakedaTokyo Stock Exchange: 4502: Develops and manufactures pharmaceutical products for global healthcare needs.
2+ YOEDegree in engineering/science plus relevant experience (associates+4yrs or bachelors+2yrs). Experience in regulated lab/quality environments, technical writing, risk management, and device complaint investigations.
Terumo Medical CorporationTokyo Stock Exchange: 4543: Manufactures and distributes medical devices and healthcare products.
3+ YOE3+ years complaint handling experience in medical device quality; associate degree minimum; strong knowledge of FDA/ISO/QSR, analytical skills, written/verbal English, and ability to interact with stakeholders.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Beta BionicsNASDAQ: BBNX: Develops autonomous bionic pancreas systems for diabetes management.
1+ YOE1-2+ years complaint handling or QA experience in a regulated environment, strong documentation and communication skills, ability to manage investigations and regulatory reporting, proficiency with Microsoft Office.
Microsoft Excel, Microsoft Word, Microsoft Outlook
Maple Grove or Carlsbad or Valencia or Arden Hills
$107k-$203k/yrHybridFull Time
Boston ScientificNYSE: BSX: Developer and manufacturer of innovative medical devices and therapies.
7+ YOEBachelor's degree, minimum 7 years' medical device industry experience, experience leading teams, knowledge of complaint handling and post-market surveillance, and familiarity with U.S. and international regulatory reporting.
F&GNYSE: FG: Provides annuity and life insurance products for retirement security.
2+ YOEInvestigate and respond to consumer complaints, support anti-fraud and agent monitoring programs, manage regulatory inquiries, and assist with reporting and policy improvements. Requires bachelor's degree and 2+ years relevant experience.
3+ YOERN or BSN required, minimum 3 years clinical nursing experience, strong clinical assessment and critical thinking, ability to interpret medical records, proficiency with Microsoft Office, and experience with complaint handling preferred.
Microsoft Office, electronic quality management systems (eQMS), complaint management systems
Kansas Department of Corrections: The state agency operating adult and juvenile correctional facilities.
2+ YOETwo years healthcare-related experience; high school diploma/GED or equivalent education; valid driver's license when operating state/private vehicle; knowledge of healthcare terminology, documentation, and regulatory processes.
City of New York: Provides municipal services and administration for New York City.
1+ YOEBaccalaureate plus 2 years community work or HS plus 6 years, with at least 1 year of relevant experience; strong research, writing, investigative, communication, and stakeholder engagement skills.
Siebel, Maximo, Smartsheet, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, Microsoft Visio