Fresenius Kabi: Provides lifesaving medicines and technologies for clinical care.
1+ YOEPreferred bachelor's degree, SAP experience, and 1-3 years of customer-facing or quality experience. Requires complaint handling, regulatory knowledge, communication, analytical, organizational, and computer skills.
SAP, Microsoft Word, Microsoft Excel, Global Complaint Management Workflow (gCMW)
Complaint Handling Manager (Aurora (IL), United States)
Aurora, Illinois, United States
$78k-$97k/yrHybridFull Time
SonovaSIX Swiss Exchange: SOON: Designing and manufacturing hearing aids and cochlear implant systems.
5+ YOE5+ years in complaint handling, customer service, quality, or operations within a regulated industry; experience with Salesforce and SAP; strong analytical, documentation, and cross-functional communication skills; high school diploma required; associate or bachelor\u0002s preferred.
KACE: Delivers mission support and language services to government agencies.
3+ YOEAssociate degree or 3+ years customer service/research experience; ability to safeguard sensitive information, conduct internet research, communicate clearly, and use Microsoft Office and Adobe.
Global Customer Service Complaints Investigator Lead
Lombard, Illinois, United States
$81k-$116k/yrOnsiteFull Time
bioMérieuxEuronext Paris: BIM: Develops and manufactures in vitro diagnostic solutions for laboratories.
5+ YOEBachelor's in Microbiology/Molecular Biology (or HS+experience) and 5+ years in customer service/quality/production/R&D; expertise in complaint investigation, regulatory/QA standards, CRM trending tools, and experience with culture media and flow cytometry.
CRM, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Flow cytometry
Domino'sNASDAQ: DPZ: Global pizza chain providing delivery and carryout services.
Answer customer orders in person and by phone, know the menu, handle inquiries and complaints, process payments, prepare food, and maintain store cleanliness.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Selling concessions, following steps of service, cash handling and register operation, customer service and complaint resolution, maintaining sanitation and safety standards.
Destination XL GroupNASDAQ: DXLG: Specialty retailer for men's Big + Tall apparel and footwear.
High school diploma or equivalent; customer service and complaint resolution experience; ability to lift up to 50 lbs.; product knowledge and coaching skills.
Sonesta: Operates a global portfolio of diverse hotel and resort brands.
Provide courteous guest service, transport and store luggage, deliver room packages, promote hotel services, and handle guest requests and complaints professionally.
Pollo Campero: Quick-service restaurant chain specializing in Latin-style chicken meals.
Train and lead crew, enforce procedures and safety, manage opening/closing, handle customer complaints, assist with inventory, staffing, sanitation, and operational controls.
High school diploma, basic computer and math skills, POS/cash register experience preferred, strong communication and teamwork, ability to resolve complaints.
Fitness Formula Clubs: Operates upscale health clubs and wellness centers in Chicago.
Provides front desk hospitality by greeting and checking in members, answering calls, resolving questions and complaints, processing payments, and maintaining a clean, safe environment.
Lazy Dog Restaurant & Bar: Casual dining restaurant chain serving handcrafted American food and drinks.
Guest-focused communicator who can operate a computer seating system, handle reservations and complaints, multitask, and work effectively in a team-oriented restaurant environment.
Kinseth Hotel Corporation: Operates and develops a diverse portfolio of hospitality assets.
Supervises front desk staff, coordinates hotel guest services, manages reservations and financial procedures, resolves complaints, and ensures safety, coverage, and operating standards.
AG Bells II: Operates quick-service Mexican-inspired fast-food restaurant franchises.
Providing shift leadership, supervising hiring and development, enforcing cash/security/inventory/labor policies, resolving customer complaints, and maintaining health and safety standards.
Cameron Mitchell Restaurants: Operating a multi-concept portfolio of upscale and casual restaurants.
Guest-facing hospitality experience preferred; punctual, professional appearance, strong communication, teamwork, and knowledge of safety/sanitation; able to handle guest requests and complaints.
Director, Policy, and Compliance (Supervisory Equal Employment Specialist)
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$148k-$197k/yrHybridFull Time
Department of Veterans Affairs: Federal agency providing healthcare and benefits to military veterans.
1+ YOERequires U.S. citizenship and one year of specialized experience equivalent to GS-14 in EEO policy, compliance, complaint processing, reporting, legal analysis, and program leadership.
Trump International Hotel and Tower Chicago: A luxury hotel and restaurant providing guest accommodations and dining services.
Restaurant operations knowledge, English reading ability, guest service and complaint-resolution skills, food and beverage experience preferred, and food service sanitation certification required.
IML Containers: Manufacturer of custom plastic containers for the food industry.
2+ YOEManage label production quality, lead audits, investigate customer and supplier complaints, implement corrective actions; requires high school diploma and manufacturing/QA experience.