209 complaints jobs at 111 companies in California
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Senior Complaints Specialist
United States or Columbus or Austin or North America or San Francisco or New York City or Canada or Quebec City
$23-$31/hrRemoteFull Time
UpstartNasdaq: UPST: AI-powered lending marketplace for consumer and automotive loans.
1+ YOERequires 1+ year handling regulatory escalated complaints in regulated financial services, investigation and documentation experience, consumer financial regulation knowledge, and root-cause analysis skills.
FCRA, UDAAP, FDCPA, ECOA, Consumer Financial Protection Bureau (CFPB), Better Business Bureau (BBB), Home Equity Line of Credit (HELOC), Employee Assistance Program (EAP), Employee Resource Groups (ERGs)
Rigel PharmaceuticalsNASDAQ: RIGL: Develops and sells medicines for blood disorders and cancer.
8+ YOEBachelor's in a scientific/technical discipline, 8+ years progressive QA/product complaint/GxP experience in pharma/biotech, CAPA and investigation expertise, cGMP and FDA 21 CFR knowledge, audit and vendor oversight experience.
OrthAlign: Handheld navigation systems for precise orthopedic joint surgery.
1+ YOERequires 1+ year in medical device quality or operations, MS Office proficiency, familiarity with ISO 13485 and 21 CFR 820, electronic quality and document systems, root cause analysis, communication, and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, QCBD, EtQ, Oracle Agile, Documentum, PLM
HologicNASDAQ: HOLX: Develops medical technology for women's healthcare and diagnostics.
3+ YOEQuality role experience in ISO 13485 environment; post-market surveillance, complaint handling, and trending; regulatory reporting experience; strong data analysis and communication skills.
Cardless: Embedded platform for launching-branded credit card programs.
4+ YOE4+ years consumer compliance or complaint management experience in banking/fintech; regulatory knowledge (Reg Z/E/B, UDAAP, FCRA, FDCPA); root-cause analysis; strong written communication; ability to drive cross-functional corrective action; comfort with data and automation.
AmgenNASDAQ: AMGN: Develops and manufactures biotechnology medicines for serious diseases.
Doctorate, or a degree with qualifying operations experience; preferred 10+ years relevant experience, medical-device complaints or failure analysis, Six Sigma, ISO 14971 risk management, technical writing, and leadership skills.
SaniSure: Designs and manufactures single-use bioprocessing and fluid management systems.
5+ YOEBachelor's in engineering/biological/related field, 5+ years quality experience in biotech/pharma/medical device, GMP/cleanroom experience, CAPA/change control/document control/validation knowledge, Six Sigma/Lean/SPC experience, strong writing and problem-solving skills.
CAPA, Change Control, Statistical Process Control (SPC), Six Sigma, Lean Manufacturing, 5S, Value Stream Mapping, Control Plans, PFMEA, Process Mapping, Good Documentation Practices (GDP), ISO 9001, ISO 13485, 21 CFR Part 210, 21 CFR Part 211, 21 CFR Part 820, Microsoft Office
Gilead SciencesNASDAQ: GILD: Develops and sells medicines for life-threatening infectious diseases.
10+ YOELead global product quality complaints program as Global Process Owner; ensure compliant complaint handling, investigation oversight, trending, regulatory reporting, inspection readiness. 10+–12+ years quality experience in pharma/devices and a relevant science or advanced degree required/desired.
Gilead SciencesNASDAQ: GILD: Develops and sells medicines for life-threatening infectious diseases.
10+ YOEGlobal complaints process ownership with 10+ years in quality/regulatory in pharma or devices, strong cGMP/regulatory knowledge, inspection experience, statistical trending, process improvement, and people leadership.
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Investigate special education complaints, analyze evidence and legal requirements, communicate with stakeholders, prepare findings and corrective actions, and meet California civil service eligibility requirements.
Arden Hills or Irvine or Marlborough or Maple Grove
$60k-$114k/yrHybridFull Time
Boston ScientificNYSE: BSX: Manufacturer of interventional medical devices and technologies.
1+ YOEBachelor's degree or equivalent and 1+ year of medical device complaint processing and reporting experience; strong written and verbal communication skills required.
Code of Federal Regulations (CFR), Medical Device Reports (MDRs)
Nihon KohdenTokyo Stock Exchange: 6849: Manufactures medical electronic equipment and patient monitoring systems.
2+ YOEBachelor's degree, 2+ years complaint handling/MDR experience, knowledge of FDA/ISO standards, proficiency with SAP and Microsoft Office, strong written/verbal communication and attention to detail.
SAP, Microsoft Office, Complaint Handling software
Arden Hills or Irvine or Marlborough or Maple Grove
$60k-$114k/yrHybridFull Time
Boston ScientificNYSE: BSX: Developer and manufacturer of innovative medical devices and therapies.
1+ YOEBachelor’s degree or equivalent education, 1+ years of medical device complaint processing and reporting experience, strong written and verbal communication, and critical thinking skills.
Code of Federal Regulations (CFR), Medical Device Reports (MDRs)
STAAR SurgicalNASDAQ: STAA: Develops and sells implantable lenses for vision correction.
3+ YOEInvestigate and document medical device complaints, coordinate investigations with clinical/regulatory teams, ensure reportable events are submitted per regulations, and support audits; HS required, associate preferred.
Arden Hills or Irvine or Marlborough or Maple Grove
$60k-$114k/yrHybridFull Time
Boston ScientificNYSE: BSX: Developing and manufacturing innovative medical devices for less-invasive treatments.
1+ YOEBachelor's degree or equivalent and 1+ year of medical device complaint processing and reporting experience. Requires strong written and verbal communication, critical thinking, and investigation skills.
3+ YOERN or BSN required, minimum 3 years clinical nursing experience, strong clinical assessment and critical thinking, ability to interpret medical records, proficiency with Microsoft Office, and experience with complaint handling preferred.
Microsoft Office, electronic quality management systems (eQMS), complaint management systems
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin or Arlington
$144k-$187k/yrOnsiteFull Time
Cybersecurity and Infrastructure Security Agency: Protecting the nation's critical infrastructure and cyber systems.
1+ YOEOne year of specialized GS-13-equivalent experience applying EEO laws and directives, managing pre-complaint processes, processing formal complaints, and reviewing investigation reports.
Standard Operating Procedures (SOPs), Alternative Dispute Resolution (ADR), USAJOBS, USA Hire, Electronic Funds Transfer, E-Verify
Edwards LifesciencesNYSE: EW: Designs and manufactures medical devices for structural heart disease.
2+ YOEBachelor's in engineering/science with 2 years quality engineering experience (or Master's with internship/none); experience in complaint/CAPA investigations, root cause analysis, risk assessment, lab testing, and documentation.