46 complaints jobs at 26 companies in San Jose, CA
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Senior Complaints Specialist
United States or Columbus or Austin or North America or San Francisco or New York City or Canada or Quebec City
$23-$31/hrRemoteFull Time
UpstartNasdaq: UPST: AI-powered lending marketplace for consumer and automotive loans.
1+ YOERequires 1+ year handling regulatory escalated complaints in regulated financial services, investigation and documentation experience, consumer financial regulation knowledge, and root-cause analysis skills.
FCRA, UDAAP, FDCPA, ECOA, Consumer Financial Protection Bureau (CFPB), Better Business Bureau (BBB), Home Equity Line of Credit (HELOC), Employee Assistance Program (EAP), Employee Resource Groups (ERGs)
Rigel PharmaceuticalsNASDAQ: RIGL: Develops and sells medicines for blood disorders and cancer.
8+ YOEBachelor's in a scientific/technical discipline, 8+ years progressive QA/product complaint/GxP experience in pharma/biotech, CAPA and investigation expertise, cGMP and FDA 21 CFR knowledge, audit and vendor oversight experience.
Cardless: Embedded platform for launching-branded credit card programs.
4+ YOE4+ years consumer compliance or complaint management experience in banking/fintech; regulatory knowledge (Reg Z/E/B, UDAAP, FCRA, FDCPA); root-cause analysis; strong written communication; ability to drive cross-functional corrective action; comfort with data and automation.
Gilead SciencesNASDAQ: GILD: Develops and sells medicines for life-threatening infectious diseases.
10+ YOELead global product quality complaints program as Global Process Owner; ensure compliant complaint handling, investigation oversight, trending, regulatory reporting, inspection readiness. 10+–12+ years quality experience in pharma/devices and a relevant science or advanced degree required/desired.
Gilead SciencesNASDAQ: GILD: Develops and sells medicines for life-threatening infectious diseases.
10+ YOEGlobal complaints process ownership with 10+ years in quality/regulatory in pharma or devices, strong cGMP/regulatory knowledge, inspection experience, statistical trending, process improvement, and people leadership.
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Investigating retaliation complaints under state labor law, conducting interviews and inspections, preparing statements of qualifications and application package; eligibility on state lists, transfer, reinstatement, or SROA/Surplus required.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin or Arlington
$144k-$187k/yrOnsiteFull Time
Cybersecurity and Infrastructure Security Agency: Protecting the nation's critical infrastructure and cyber systems.
1+ YOEOne year of specialized GS-13-equivalent experience applying EEO laws and directives, managing pre-complaint processes, processing formal complaints, and reviewing investigation reports.
Standard Operating Procedures (SOPs), Alternative Dispute Resolution (ADR), USAJOBS, USA Hire, Electronic Funds Transfer, E-Verify
Starbird: Fast-food chain serving premium crispy chicken and salads.
Requires cash-handling accuracy, guest service, complaint resolution, multitasking, punctuality, and ability to stand, bend, reach, and lift up to 30 pounds.
SCN BestCo: Developer and manufacturer of gummy vitamins and supplements.
3+ YOELead technical investigations, root cause analysis, CAPA development, complaint handling, and regulatory-compliant documentation in a cGMP food/nutraceutical manufacturing environment.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Barista and catering experience required. Must understand menu items and ingredients and be able to train staff, address guest complaints, and support dining operations.
WingstopNASDAQ: WING: Quick-service restaurant chain specializing in chicken wings.
Greet customers, take orders, process cash/credit/gift transactions, balance register, handle customer questions and complaints, maintain FOH cleanliness and safety.
AbbottNYSE: ABT: Provides medical devices, diagnostics, and science-based nutritional products.
2+ YOEBachelor’s degree or equivalent experience, 2+ years of complaints investigation in a regulated environment, FDA/QSR and ISO 13485 knowledge, and ability to lead 5–20 staff.
Destination XL GroupNASDAQ: DXLG: Specialty retailer for men's Big + Tall apparel and footwear.
High school diploma or equivalent, customer service and complaint resolution experience, sales and product knowledge skills, and ability to lift 10 pounds and move 50 pounds.
Crescent Hotels & Resorts: Provides third-party management and operations for hotels and resorts.
Provide warm guest check-in/check-out, handle reservations and payments, use property systems/point-of-sale, upsell hotel services, resolve guest inquiries and complaints.
Customer Service Representative (Part-Time) - Endeavor Health - Hospitality Center
Skokie or Chicago or Glenview or Highland Park or Evanston or San Francisco
$18/hrOnsitePart Time
AramarkNYSE: ARMK: Provides food and facility management services to diverse organizations.
3+ YOECustomer service and administrative skills, strong communication, organization, multitasking, complaint and service issue handling, and ability to build positive working relationships; 3–5 years preferred.
Lewisville or Carlsbad or Verona or Irvine or Toronto or Sunnyvale or Wayne or Olive Branch or Maidenhead or Munich or Paris or São Paulo
OnsiteFull Time
OrthofixNASDAQ: OFIX: Provides implants and stimulators for orthopedic and spinal surgeries.
3+ YOECollege degree or equivalent experience, 3+ years of medical device experience, strong written and oral communication, analytical and organizational skills; complaint handling or regulatory experience preferred.
Lazy Dog Restaurant & Bar: Casual dining restaurant chain serving handcrafted American food and drinks.
Inspect and plate food, set up and stock takeout area, handle guest complaints, and provide excellent guest service; high school preferred; Food Handlers Card preferred.
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
2+ YOEBachelor’s degree or equivalent experience, 2+ years in complaints investigations in a regulated environment, FDA/QSR and ISO 13485 knowledge, and ability to lead 5–20 non-exempt employees.
UCSF Health: Academic medical center providing advanced patient care and research.
3+ YOEBachelor's degree or equivalent, 3+ years ethics and compliance experience, investigations and complaint triage experience, strong analytical and writing skills, ability to apply laws and policies, and proficiency with MS Office.
StrykerNYSE: SYK: Manufactures medical devices and equipment for healthcare providers.
6+ YOEBachelor's in science/engineering, 6+ years quality/R&D medical device experience, strong knowledge of ISO 13485, GMP/GDP, CAPA, risk management, complaint investigations, and regulatory interactions.