Investigate and resolve escalated US Deposits customer complaints, meet SLAs, perform research, partner with teams, strong analytical, written and verbal communication, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
SafeRide Health: Technology platform for non-emergency medical transportation services.
1+ YOEHigh school diploma or equivalent, one year of grievance and appeals processing, and one year in an inbound call center. Strong communication, analytical, problem-solving, documentation, and customer service skills required.
Special Education Complaints Investigator (Education Specialist IV)
Austin, Texas, United States
$5k-$7k/moOnsiteFull Time
Texas Department of Public Safety: Protecting and serving the citizens of Texas through public safety.
4+ YOEBachelor's degree and 4 years of experience determining or correcting special education noncompliance; investigation, program administration, legal writing, analysis, organization, and communication skills required.
United States or Canada or San Carlos or Columbus or Austin or New York City
$116k-$160k/yrRemoteFull Time
UpstartNasdaq: UPST: AI-powered lending marketplace for consumer and automotive loans.
5+ YOEBachelor's degree or equivalent, 5+ years second-line compliance or complaints oversight in banking/financial services, CRCM required, experience with complaint trend analysis and compliance monitoring, strong communication skills.
METRO: Operates public bus and rail services in Greater Houston.
5+ YOE2+ Mgmt5+ years technical/analytical experience with emphasis on reporting and analysis, including 2 years supervisory experience; high school/GED required (Bachelor's preferred); Microsoft Office/Excel and IVOMS/PCS experience; strong leadership and communication skills.
Microsoft Office, Microsoft Excel, Integrated Vehicle Operations Management System (IVOMS), Public Comment System (PCS)
Millar: Manufacturer of catheter-based pressure sensing and telemetry systems.
1+ YOE1+ year medical device quality or complaint handling experience; bachelor\u0002s in engineering or science; knowledge of FDA 21 CFR 803/820, EU MDR, ISO 13485; complaint investigations, CAPA, root cause analysis, regulatory reporting.
HeartFlowNASDAQ: HTFL: Provides AI-driven non-invasive cardiac diagnostic software and analysis.
5+ YOE5+ years in medical device industry; MDR/regulatory reporting; complaint handling; post-market surveillance; bachelor’s in Science or Engineering.
Salesforce, Tableau, EDMS, Google Workspace, MS Office
Texas Health and Human Services: Administers public health programs and social services in Texas.
Four-year degree in a related field preferred or equivalent education and experience; experience with Medicaid, CHIP, medical transportation, complaints, contracts, policies, research, analysis, and Microsoft Office applications.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, HEARTS, Business Objects
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin or Arlington
$144k-$187k/yrOnsiteFull Time
Cybersecurity and Infrastructure Security Agency: Protecting the nation's critical infrastructure and cyber systems.
1+ YOEOne year of specialized GS-13-equivalent experience applying EEO laws and directives, managing pre-complaint processes, processing formal complaints, and reviewing investigation reports.
Standard Operating Procedures (SOPs), Alternative Dispute Resolution (ADR), USAJOBS, USA Hire, Electronic Funds Transfer, E-Verify
U.S. Air Force: Conducts air and space operations for national defense.
Experience in front desk and reservations operations, customer complaint resolution, supervising staff, scheduling, budgeting, and writing correspondence.
Moody Gardens: Operates a resort with educational attractions and hospitality services.
Answer phone inquiries, secure and process reservations, input and retrieve dates in reservation system, handle complaints, and cross-sell attractions.