103 csm jobs at 68 companies in California
4w
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RVP, Digital CSM
San Francisco, California, United States
OnsiteFull Time
Proven experience building and scaling digital/tech-touch customer success functions, hiring and managing leaders, data-driven health-scoring and PLG expansion, and working with developer-focused products.
Slack
4w
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RVP, Digital CSM
San Francisco, California, United States
OnsiteFull Time
Proven leader who has built/scaled digital/tech-touch customer success functions, managed directors/managers, owned health-scoring, activation, retention, GRR/NRR, and partnered cross-functionally on data and AI-enabled engagement.
Slack
1mo
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CSM – CA Project Manager
California, United States
RemoteFull Time
2+ YOEMinimum 24 months project management experience on $5M+ projects or M&O engagements; experience delivering mission-critical services, translating business needs into data insights, and analyzing data; preferred government and regulated cannabis background; open to California candidates.
RFID, Agile
1mo
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Law Schools Founding CSM
San Francisco, California, United States
$140k-$160k/yr HybridFull Time
3+ YOE3+ years in customer success or account management, strong training and presentation skills, operator mindset, experience scaling tech-touch programs, comfortable across time zones.
CRM
2w
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Sr. Leader, Customer Solutions, SWAT, CSM
Seattle or Arlington or Santa Monica or Atlanta or New York or Irvine or San Francisco
$201k-$313k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years leading large-scale technical programs, bachelor's in CS/Engineering/Math or related, experience with distributed applications, customer-facing experience, program and people leadership, strategic and operational skills.
AWS
1w
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Clinical Case Manager - CSM Fire House
Santa Monica or Los Angeles
$31-$34/hr FieldFull Time
Master’s degree in a mental health field, California driver’s license, reliable car, insurance, acceptable driving record, clinical case management knowledge, strong writing, charting, communication, and collaboration skills.
Employee Assistance Program (EAP), TELUS Health, Flexible Spending Account (FSA)
2w
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Client Success Manager (CSM), MultiPro Property Solutions
San Jose, California, United States
$74k-$84k/yr FieldFull Time
5+ YOERequires 5+ years in B2B account management, client success, service delivery, or project management; CRM experience; valid driver's license; travel in a personal vehicle; and strong relationship-building and problem-solving skills.
CRM, Salesforce
2w
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Client Success Manager (CSM), MultiPro Property Solutions
San Jose or Sunnyvale or Santa Clara or Florida or Georgia or Texas or Colorado or Oregon or California
$74k-$84k/yr FieldFull Time
5+ YOERequires 5+ years of B2B account management, client success, service delivery, or project management experience, CRM proficiency, driver’s license, personal vehicle, regional travel, and outdoor property-walking ability.
CRM, Salesforce
1w
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Staff UX Researcher, Customer Service Management (CSM)
Santa Clara, California, United States
$167k-$291k/yr HybridFull Time
7+ YOEBA/BS or higher in HCI, human factors, psychology, cognitive science, anthropology, design, or equivalent; 7+ years of customer-centered research, B2B research, AI product research, and qualitative or quantitative study expertise.
AI, online surveys
2w
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Client Success Manager (CSM), MultiPro Property Solutions
San Jose, California, United States
$74k-$84k/yr FieldFull Time
5+ YOE5+ years in B2B account management, client success, service delivery, or project management; CRM experience; valid driver's license; personal vehicle; regional travel; outdoor property work; bachelor's degree preferred.
CRM, Salesforce
1w
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Staff UX Researcher, Customer Service Management (CSM)
Santa Clara, California, United States
$167k-$291k/yr RemoteFull Time
7+ YOEBA/BS or higher in HCI, human factors, psychology, cognitive science, anthropology, design, or equivalent; 7+ years of customer-centered research, enterprise research, AI product research, and qualitative or quantitative methods.
AI, online surveys
2mo
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Commercial & Strategy Manager (CSM) Supply Chain - Mechanical Enclosures
California, United States
OnsiteFull Time
Develop and execute commercial strategies, negotiate supplier agreements, manage component cost and total cost deals, support supplier selection and sustaining cost management using competitive commercial techniques.
1w
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Shanghai
Shanghai or San Ramon
HybridFull Time
2+ YOERequires 2–3 years supporting customers and driving business transformation, strong business acumen, AI fundamentals, problem-solving, project management, communication, collaboration, and English proficiency.
SAP, SAP Finance & Spend Management, S/4HANA, SAP SuccessFactors, SAP Supply Chain Management, SAP Customer Experience, SAP Business Technology Platform, SAP Business Data Cloud, AI, ERP
1w
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Customer Success Representative
Poway, California, United States
$20-$24/hr OnsiteFull Time
1+ YOERequires 1+ year in customer success, account management, or client-facing B2B roles; CRM/CSM proficiency, customer retention experience, data analysis, communication, organization, and follow-through.
CRM, CSM, HubSpot, Salesforce, Gainsight, ChurnZero
2d
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Commercial Sales Representative
Mira Loma or Los Angeles
$100k-$150k/yr OnsiteFull Time
1+ YOERequires 1+ year of direct sales experience, exceptional oral and written communication, listening skills, self-motivation, organization, time management, and attention to detail. Bachelor's degree preferred; CSM experience is a plus.
CRM, CSM
1mo
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Customer Success Manager, Mid-Market
San Francisco or New York City or Mumbai or Bangalore or United States or Canada or India or Luxembourg or United Kingdom
$86k-$105k/yr RemoteFull Time
5+ YOE5+ years professional experience (3+ years in CSM), Bachelor's or equivalent, strong client communication and presentation skills, prioritization and project management, quick technical learning, and regular use of AI tools in CSM workflows.
JunieAI, Claude
2mo
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Agile Scrum Master
El Segundo, California, United States
$85k-$127k/yr OnsiteFull Time
2+ YOEBachelor's degree required; 2+ years as a Scrum Master (or 3+ years in PM role); active Agile certification preferred (CSM) with advanced certs (A-CSM/CSP) for senior level; ability to obtain Secret clearance and U.S. citizenship required; experience coaching teams and using Agile frameworks.
Atlassian Jira, Confluence
3w
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Senior ServiceNow Developer
Sunnyvale, California, United States
$100k-$140k/yr OnsiteFull Time
8+ YOERequires 8+ years of ServiceNow development experience with expertise in ITSM, CSM, HRSD, custom applications, integrations, technical leadership, and platform administration.
ServiceNow, ServiceNow ITSM, ServiceNow CSM, ServiceNow ITAM-HAM, ServiceNow ITAM-SAM, ServiceNow ITOM-Discovery, ServiceNow ITOM-ServiceMapping, App Engine Studio, ServiceNow App Engine, Flow Designer, Integration Hub, REST APIs, SOAP Web Services, MID Server, JDBC, SFTP, OAuth, JWT, Microsoft Teams, Azure AD, Workday, SAP, Salesforce, Jira
1w
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Scrum Master
Sacramento or United States or Canada
$105k-$120k/yr RemoteFull Time
Requires Scrum Master experience in web engineering, agile project leadership, strong communication, JIRA expertise, and CSM or CSP certification; PMP certification is preferred.
JIRA, Dayforce Wallet, Microsoft Excel
3w
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Front Line Manager - S&M - Customer Success 4A
Wilkes-Barre or Los Angeles
$34k-$43k/yr RemoteFull Time
Manage chargebacks, rebates, SLAs and customer/vendor inquiries; strong stakeholder coordination, people leadership, and analytics skills; CSM or Six Sigma preferred; English and French required.
Collaboration Tools, Customer Experience (CX), CRM, Data Tools, Data Visualization, Oracle Customer Experience (CX)
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