19 customer adoption manager jobs at 17 companies in Brookhaven, GA
2w
Save
Mark Applied
Hide
2w
Manager, Technical Adoption, AMER
Denver or San Francisco or Montreal or California or Massachusetts or Boston or Novi or Atlanta or Toronto or Portland
$97k-$174k/yrHybridFull Time
AutodeskNASDAQ: ADSK: Global provider of software for design, engineering, and manufacturing.
5+ MgmtRequires 5+ years leading teams, a bachelor's degree, customer success initiative experience, strong communication and relationship-building skills, matrixed organization experience, and willingness to travel up to 30%.
LifeLine Animal Project: Georgia’s nonprofit animal welfare organization operating public shelters and affordable veterinary services for Atlanta-area people and pets.
2+ YOE1+ MgmtHigh school diploma or equivalent, one year of leadership experience, and preferably two years in animal care or sheltering. Requires animal handling, customer service, communication, and basic computer skills.
Google Workspace, Microsoft Office, Google Sheets, email
United States or New York City or Atlanta or Charlotte or Chicago
$110k/yrRemoteFull Time
Datavations: AI retail-intelligence software serving building-materials and home-improvement manufacturers with SKU-level pricing, assortment, and inventory insights.
3+ YOERequires 3+ years in a data-driven customer-facing role, enterprise relationship management, analytics adoption, data storytelling, revenue awareness, executive presence, and clear communication.
Technical Adoption Specialist- Forma, APS, & Automation
California or Boston or Novi or Atlanta or Massachusetts or Portland or Denver
$76k-$137k/yrRemoteFull Time
AutodeskNASDAQ: ADSK: Global provider of software for design, engineering, and manufacturing.
5+ YOEBachelor's degree or equivalent experience, 5+ years in a related field, advanced AEC technology and automation knowledge, Cloud APIs, Postman, HTTP, JSON, project management, and strong communication skills.
Flowable USA Inc.: Swiss private holding owning a software automation group serving regulated enterprises and other process-intensive organizations.
6+ YOE6+ years in customer success/account management/solution consulting at a SaaS vendor; proven adoption, retention, and expansion track record; strong executive communication and analytical skills; experience with BPM/DPA/Case Management preferred.
Buildots: Raeli construction-intelligence software serving construction leaders with AI and predictive insights.
5+ YOE5+ years construction experience (site-based preferred), stakeholder management, change management, strong communication and problem-solving, ability to drive product adoption and onboard users, willingness to travel 30–50%.
GenLogs: U.S. truck-intelligence providing AI-driven roadside-sensor data to freight, logistics, insurance, real-estate, financial, and government users.
3+ YOE3+ years in customer success/support/account management, B2B SaaS experience, strong written communication, analytics skills, experience driving retention and adoption across high-volume SMB portfolios.
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
JD required; experience with law firms, legal technology, customer success, account management, consulting, enterprise software, or solution adoption. Requires strategic relationship, change management, data analysis, and AI technology skills.
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
JD degree and experience with law firms, legal professionals, legal technology, customer success, consulting, enterprise software, or solution adoption. Requires strategic communication, change management, data analysis, and AI technology familiarity.
Supports senior CSMs to ensure product adoption, retention, and growth; strong communication, organization, attention to detail, ability to manage escalations and coordinate cross-functional teams.
Infor: Global provider of industry-specific enterprise cloud software.
Experience in Customer Success or Customer Experience within SaaS, executing retention/adoption initiatives, strong project management, forecasting and QBR experience, hands-on with Gainsight and Salesforce.
VoiceNation: Private outsourced communications provider serving businesses with telephone answering, live chat, switchboards, and AI-enabled customer support.
Manage client relationships post-onboarding, drive product adoption and expansion, maintain CRM data, collaborate cross-functionally, and use data to identify risk and support renewals.
New Relic: Private software providing an AI-strengthened observability platform for engineers and technology teams.
2+ YOE2+ years working with enterprise customers in technical adoption, customer success, or account expansion; technical and sales orientation; familiarity with observability, cloud platforms, Kubernetes, SRE, coding, and technical roadmaps.
Moneypenny: Private outsourced communications provider serving businesses with telephone answering, live chat, switchboards, and AI-enabled customer support.
Owning client relationships post-onboarding, driving product adoption and retention, managing multiple accounts, communicating with stakeholders including executives, using data to identify risk and support renewals, and collaborating cross-functionally.
Locality: Private local TV advertising platform serving brands, agencies, political campaigns, and media partners across streaming and broadcast.
2+ YOE2–4 years in product support/customer success or product adoption in SaaS; Bachelor's preferred; familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce; implementation/onboarding experience; strong communication and documentation skills.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
Aderant: Global provider of comprehensive business management software for law firms and professional services organizations.
3+ YOE3+ years client-facing B2B SaaS experience in customer success, implementation, or professional services; ability to drive adoption, realize value, mitigate risk, and coordinate cross-functional teams; strong communication and data-driven decision skills.
Stord: 3PL fulfillment and supply-chain software serving DTC, B2B, and omnichannel brands.
Proven customer success or SaaS account experience in ecommerce, onboarding, product adoption, training, and data-driven customer management; familiarity with commerce platforms and strong communication skills.
Product Strategy Director - Banking & Client Experience
Atlanta or New York City or Jacksonville or Milwaukee
$187k-$318k/yrOnsiteFull Time
FIS, Inc.NYSE: FIS: Global leader in financial technology and payment processing services.
Strategic product experience in banking, capital markets, or fintech; customer-led strategy, adoption, retention, commercialization, and cross-functional leadership experience; bachelor's degree or equivalent experience.
ivision: Privately held technology integration and managed-services firm serving mid-market and enterprise organizations.
5+ YOERequires 5–7 years in client success or customer-facing managed services/IT roles, with experience driving retention, renewals, revenue growth, adoption, Success Plans, health metrics, and cross-functional client outcomes.
Public Cloud, Private Cloud, Hybrid Cloud, Windows Infrastructure, Data Center, Converged Network, Security, Application Development