24 customer adoption manager jobs at 21 companies in Georgia
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Manager, Technical Adoption, AMER
Denver or San Francisco or Montreal or California or Massachusetts or Boston or Novi or Atlanta or Toronto or Portland
$97k-$174k/yrHybridFull Time
AutodeskNASDAQ: ADSK: Global provider of software for design, engineering, and manufacturing.
5+ MgmtRequires 5+ years leading teams, a bachelor's degree, customer success initiative experience, strong communication and relationship-building skills, matrixed organization experience, and willingness to travel up to 30%.
LifeLine Animal Project: Georgia’s nonprofit animal welfare organization operating public shelters and affordable veterinary services for Atlanta-area people and pets.
2+ YOE1+ MgmtHigh school diploma or equivalent, one year of leadership experience, and preferably two years in animal care or sheltering. Requires animal handling, customer service, communication, and basic computer skills.
Google Workspace, Microsoft Office, Google Sheets, email
United States or New York City or Atlanta or Charlotte or Chicago
$110k/yrRemoteFull Time
Datavations: AI retail-intelligence software serving building-materials and home-improvement manufacturers with SKU-level pricing, assortment, and inventory insights.
3+ YOERequires 3+ years in a data-driven customer-facing role, enterprise relationship management, analytics adoption, data storytelling, revenue awareness, executive presence, and clear communication.
Flowable USA Inc.: Swiss private holding owning a software automation group serving regulated enterprises and other process-intensive organizations.
6+ YOE6+ years in customer success/account management/solution consulting at a SaaS vendor; proven adoption, retention, and expansion track record; strong executive communication and analytical skills; experience with BPM/DPA/Case Management preferred.
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck: N earned-wage-access provider helping employees access earned wages before payday through employer payroll integrations.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Buildots: Raeli construction-intelligence software serving construction leaders with AI and predictive insights.
5+ YOE5+ years construction experience (site-based preferred), stakeholder management, change management, strong communication and problem-solving, ability to drive product adoption and onboard users, willingness to travel 30–50%.
GenLogs: U.S. truck-intelligence providing AI-driven roadside-sensor data to freight, logistics, insurance, real-estate, financial, and government users.
3+ YOE3+ years in customer success/support/account management, B2B SaaS experience, strong written communication, analytics skills, experience driving retention and adoption across high-volume SMB portfolios.
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
JD degree and experience with law firms, legal professionals, or legal technology. Requires customer success, account management, consulting, enterprise software, or adoption experience and familiarity with CRM, analytics, and customer success tools.
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
JD required; experience with law firms, legal technology, customer success, account management, consulting, enterprise software, or solution adoption. Requires strategic relationship, change management, data analysis, and AI technology skills.
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
JD degree and experience with law firms, legal professionals, legal technology, customer success, consulting, enterprise software, or solution adoption. Requires strategic communication, change management, data analysis, and AI technology familiarity.
United States or Arizona or California or Colorado or Florida or Georgia or Indiana or Iowa or Michigan or Minnesota or Nebraska or Nevada or New Hampshire or North Carolina or Oklahoma or Pennsylvania or Texas or Utah or Virginia or Washington
RemoteFull Time
Impartner: Impartner is a privately held SaaS provider of partner relationship management and channel marketing software for businesses worldwide.
Manage named customers to drive adoption, renewals and expansion; provide technical/product guidance on PRM; strong interpersonal, organizational, negotiation, and communication skills; proficient with Microsoft Office, Excel, and PowerPoint; experience with CRM platforms.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Impartner PRM, Salesforce, Dynamics, HubSpot
Supports senior CSMs to ensure product adoption, retention, and growth; strong communication, organization, attention to detail, ability to manage escalations and coordinate cross-functional teams.
Infor: Global provider of industry-specific enterprise cloud software.
Experience in Customer Success or Customer Experience within SaaS, executing retention/adoption initiatives, strong project management, forecasting and QBR experience, hands-on with Gainsight and Salesforce.
VoiceNation: Private outsourced communications provider serving businesses with telephone answering, live chat, switchboards, and AI-enabled customer support.
Manage client relationships post-onboarding, drive product adoption and expansion, maintain CRM data, collaborate cross-functionally, and use data to identify risk and support renewals.
New Relic: Private software providing an AI-strengthened observability platform for engineers and technology teams.
2+ YOE2+ years working with enterprise customers in technical adoption, customer success, or account expansion; technical and sales orientation; familiarity with observability, cloud platforms, Kubernetes, SRE, coding, and technical roadmaps.
Moneypenny: Private outsourced communications provider serving businesses with telephone answering, live chat, switchboards, and AI-enabled customer support.
Owning client relationships post-onboarding, driving product adoption and retention, managing multiple accounts, communicating with stakeholders including executives, using data to identify risk and support renewals, and collaborating cross-functionally.
Locality: Private local TV advertising platform serving brands, agencies, political campaigns, and media partners across streaming and broadcast.
2+ YOE2–4 years in product support/customer success or product adoption in SaaS; Bachelor's preferred; familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce; implementation/onboarding experience; strong communication and documentation skills.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
Aderant: Global provider of comprehensive business management software for law firms and professional services organizations.
3+ YOE3+ years client-facing B2B SaaS experience in customer success, implementation, or professional services; ability to drive adoption, realize value, mitigate risk, and coordinate cross-functional teams; strong communication and data-driven decision skills.
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Utah or Virginia or Washington
RemoteFull Time
Fourth: Private SaaS provider of workforce and inventory software for restaurant and hospitality operators.
3+ YOE3+ years customer-facing implementation or professional services experience in SaaS; strong Excel and presentation skills; project management aptitude; fluent English; ability to manage multiple projects and drive customer adoption.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
Stord: 3PL fulfillment and supply-chain software serving DTC, B2B, and omnichannel brands.
Proven customer success or SaaS account experience in ecommerce, onboarding, product adoption, training, and data-driven customer management; familiarity with commerce platforms and strong communication skills.