90 customer adoption manager jobs at 66 companies in California
3d
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Adoption Strategist (Engagement Manager)
San Francisco or New York City or Chicago
$130k-$145k/yr HybridFull Time
3+ YOEBachelor's degree in a relevant business or technical field, 3+ years in customer success, professional services, consulting, transformation, change management, or SaaS adoption, plus enterprise adoption and executive stakeholder experience.
SaaS, AI
1mo
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Senior Customer Adoption Expert
Pleasanton, California, United States
$128k-$161k/yr HybridFull Time
5+ YOEBachelor's degree in CS/IT or related, 5+ years in similar technical customer-facing role, deep accounting/finance knowledge, BlackLine and ERP integration experience, strong problem-solving and communication skills.
BlackLine, ERP, LinkedIn Learning, Coursera, Udemy
2mo
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Customer Training & Adoption Specialist(SaaS)
United States or British Columbia or Ontario or San Francisco
$105k-$124k/yr RemoteFull Time
3+ YOE3+ years in customer training/L&D/customer success, instructional design, change management, in-person and virtual training for SaaS, comfortable with GTFS/AVL concepts and AI tools, travel 8–14 times/year.
GTFS, AVL, AI tools, E-Verify
1mo
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Associate Payments Adoption Manager
Morgan Hill, California, United States
$80k/yr HybridFull Time
Experience in B2B SaaS and embedded payments; strong interpersonal and objection-handling skills; ability to analyze rates, use CRM, and drive customer adoption to meet quotas.
CRM
3w
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Strategic AI adoption lead (West)
San Francisco or Seattle
$168k-$220k/yr HybridFull Time
9+ YOE9+ years customer success/activation experience owning adoption, building champion networks, running workshops, and driving measurable outcomes; strong facilitation, program management, and technical aptitude.
1mo
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Manager, Technical Adoption, AMER
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yr HybridFull Time
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
2mo
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Customer Success Manager (Healthcare AI Adoption & Customer Outcomes)
San Diego, California, United States
$95k-$135k/yr HybridFull Time
4+ YOE4+ years in customer success/implementation/consulting in SaaS or healthcare tech; experience driving adoption, retention, and expansion; cross-functional collaboration; strong communication; active use of AI tools.
2mo
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Adoption Services Lead
Illinois or Kentucky or Kansas or Idaho or Delaware or Colorado or Nevada or Nebraska or Montana or Michigan or Maryland or Maine or Iowa or Florida or California or Utah or Ohio or New Jersey or Minnesota or Massachusetts or Indiana or Georgia or Arizona or Alabama or Wisconsin or Washington or Virginia or West Virginia or Oklahoma or Texas or Tennessee or Pennsylvania or North Carolina or New Mexico or New York or Missouri or Louisiana or Connecticut or District of Columbia or South Carolina or Oregon or New Hampshire
$134k-$202k/yr HybridFull Time
6+ YOE6+ years customer-facing eDiscovery or Legal Data Intelligence experience; deep SaaS/cloud expertise; consultative skills with executive influence; experience with Relativity aiR preferred; RCA certification a plus; travel up to 25-30%.
aiR, Gainsight, Relativity
2mo
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VP of Customer Success & Adoption
Santa Clara, California, United States
$360k-$380k/yr OnsiteFull Time
12+ YOE6+ Mgmt12+ years in customer success with 6+ years in leadership; proven experience building/scaling CS functions, driving adoption, improving NRR/GRR, reducing churn; data fluency, commercial instincts, strong communication and coaching skills.
Gainsight, Catalyst, Vitally, ChurnZero
1w
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
3d
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Customer Success Manager
California, United States
$74k-$91k/yr RemoteFull Time
2+ YOERequires 2–4 years in customer success, account management, or client-facing implementation; independent portfolio ownership, strong communication, organization, tool adoption, walkthrough leadership, and stakeholder management.
Virtual Inspections, SolarAPP+
3mo
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Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
1+ YOEOnboarding, adoption, relationship management; monitor health metrics; proactive support; upsell opportunities; strong communication.
1mo
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Customer Success Manager
San Francisco, California, United States
$87k-$139k/yr HybridFull Time
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
2mo
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Agentic Customer Success Manager, Senior Manager
San Francisco, California, United States
$123k-$227k/yr RemoteFull Time
6+ YOE3+ Mgmt6+ years in customer success or enterprise SaaS; 3+ in adoption/change management; governance, analytics, and consumption management experience; AI/LLM fluency preferred.
Salesforce Data Cloud, Agentforce, Telemetry
6h
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[Remote] Senior Director of Platform Adoption
Woodland Hills or Los Angeles
$150k-$175k/yr RemoteFull Time
8+ YOERequires 8+ years in customer success, client services, account management, or operations leadership; outbound call-center operations experience; retention metric ownership; process improvement; executive consulting; and health-scoring expertise.
chat.convoso.com, AI
2mo
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Customer Success Manager
Los Angeles, California, United States
OnsiteFull Time
3+ YOE3+ years B2B SaaS customer success or account management; proven onboarding, adoption, retention, and expansion experience; strong communication, organization, problem-solving, and data-driven skills; cross-functional collaboration.
HubSpot, Salesforce, Intercom, Zendesk, Gainsight, Vitally, ChurnZero, Pendo
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
2mo
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Manager, Customer Success
Mountain View or Chicago
HybridFull Time
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
7h
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Customer Success Manager - Major Accounts
Dallas or Irvine or Milford or Tampa
$70k-$72k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, account management, or a related role; experience in SaaS, technology, or hardware; relationship-building, adoption, analytics, and customer value skills.
2mo
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Customer Success Manager
North America or San Francisco or New York City or London
RemoteFull Time
5+ YOE5+ years in technical customer-facing roles, SaaS/startup experience, strong organization and communication skills, experience partnering with product/engineering, skilled at onboarding and driving product adoption.
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