77 customer adoption manager jobs at 66 companies in Greenburgh, NY
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Adoption Strategist (Engagement Manager)
San Francisco or New York City or Chicago
$130k-$145k/yrHybridFull Time
Ironclad: AI platform for digital contract lifecycle management
3+ YOEBachelor's degree in a relevant business or technical field, 3+ years in customer success, professional services, consulting, transformation, change management, or SaaS adoption, plus enterprise adoption and executive stakeholder experience.
Writer: Platform for building and deploying enterprise generative AI agents.
5+ YOE5+ years driving activation and adoption for enterprise customers; experience building champion programs, workshops, dashboards, and communities; strong facilitation, program management, and technical communication skills.
VersantNasdaq: VSNT: Operates cable television networks and digital media entertainment platforms.
Experience in technology enablement, product adoption, technical training, consulting, or customer success; strong technical aptitude, communication, facilitation, AI tool familiarity, and training content experience.
ChatGPT, OpenAI platform, Anthropic, Google Gemini, Salesforce Agentforce, APIs
Customer Care (Platform Adoption Specialist) - New York - (F/M/X)
New York, New York, United States
$75k-$90k/yrHybridFull Time
Deepki: SaaS sustainability platform for real estate ESG data intelligence.
2+ YOE2+ years in a similar customer success/support role; strong written/verbal communication, problem-solving, user training, ticketing, interest in data, ability to work independently and manage priorities.
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
Healthix: Exchanges clinical patient data among healthcare providers securely.
4+ YOEBachelor's degree and 4+ years customer-facing experience in healthcare or health IT. Experience with onboarding, adoption, retention, strong communication, analytics, and stakeholder management.
Ocean: A paid membership program for e-commerce brands and shoppers.
Experience in customer success/account management with a track record driving adoption and outcomes; strong communication and data storytelling; comfortable with ambiguity in an early-stage environment.
Posh: Platform for hosting and discovering local community events.
3+ YOERequires 3+ years in Customer Success, Account Management, strategic partnerships, or similar roles, with experience driving adoption, retention, renewals, expansion, onboarding, QBRs, and strategic customer outcomes.
Modo Energy: Data platform for energy asset benchmarking and forecasting.
2+ YOE2–4 years in customer success or account management within B2B SaaS; proven ability to drive product adoption and manage account portfolios; strong product instinct and proactive account health management.
United States or New York City or Atlanta or Charlotte or Chicago
$110k/yrRemoteFull Time
Datavations: AI-powered retail intelligence for building materials and home improvement manufacturers.
3+ YOERequires 3+ years in a data-driven customer-facing role, enterprise relationship management, analytics adoption, data storytelling, revenue awareness, executive presence, and clear communication.
Merge: Unified API platform for connecting B2B software integrations.
3+ YOE3+ years in customer success/account management for software, experience managing 40–50 commercial customers, working with technical stakeholders, driving adoption, upsell and renewals, high autonomy and judgment.
Merge Unified, Merge Agent Handler, Merge Gateway, API
Finny: AI-powered growth platform for financial advisors to find clients.
4+ YOE4+ years customer success or client-facing SaaS experience; onboarding, training, and customer adoption expertise; strong communication, coaching, and problem-solving; familiarity with CRM and customer health concepts.
Yotpo: E-commerce platform for customer reviews, loyalty, and SMS marketing.
Experience in customer success, account management or brand partnerships; driving adoption and outcomes; strong communication and data storytelling; independent, scrappy, early-stage experience preferred.
Denver or New York City or Copenhagen or Amsterdam or Edinburgh or Hamburg or London or Melbourne or Milan
$95k-$110k/yrOnsiteFull Time
TrustpilotLondon Stock Exchange: TRST: Operates an online consumer review and business insights platform.
5+ YOE5+ years in Customer Success or Account Management owning enterprise/strategic SaaS customers; drive product adoption, retention and NPS; strong executive communication, data analysis, and technical proficiency with CRM systems.
QuadientEuronext Paris: QDT: Digital automation and physical mail solutions provider.
3+ YOERequires 3+ years in customer success, account management, or a related role; experience in SaaS, technology, or hardware; relationship-building, adoption, analytics, and customer value skills.
Nayya: AI platform optimizing employee health and wealth benefits.
5+ YOE5+ years customer success experience; domain experience with carriers/brokers/benefits tech; strong data, project management, and communication skills; ability to drive adoption and influence product roadmap.
North America or San Francisco or New York City or London
RemoteFull Time
Linear: Sue tracking and project management software for software teams.
5+ YOE5+ years in technical customer-facing roles, SaaS/startup experience, strong organization and communication skills, experience partnering with product/engineering, skilled at onboarding and driving product adoption.
Swarmia: Provides metrics and insights to improve software engineering productivity.
2+ YOEMinimum 2 years in customer success or similar B2B SaaS role; experience onboarding technical products, managing a book of mid‑market customers, driving adoption, and partnering with Sales/Product/Engineering.