14 customer adoption manager jobs at 11 companies in Seattle, WA
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Strategic AI adoption lead (West)
San Francisco or Seattle
$168k-$220k/yrHybridFull Time
Writer: Platform for building and deploying enterprise generative AI agents.
9+ YOE9+ years customer success/activation experience owning adoption, building champion networks, running workshops, and driving measurable outcomes; strong facilitation, program management, and technical aptitude.
Writer: Platform for building and deploying enterprise generative AI agents.
5+ YOE5+ years customer success/activation experience, expertise running champion programs, workshops, and enablement; ability to design custom AI solutions and demonstrate business impact; strong facilitation and program management skills.
Boston or San Francisco or New York City or Seattle or Washington
$200k-$320k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
8+ YOE8+ years in customer success, technical account management, solutions engineering, or strategy consulting; technical fluency in AI/ML and SDLC; enterprise change and adoption experience; bachelor's degree or equivalent.
Claude, Claude Code, Cowork, API, LLM, AI/ML, SDLC
Indianapolis or Chicago or New York City or Seattle or Bellevue or Dallas or San Francisco or Austin
$150k-$227k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
8+ YOE8+ years in customer success or strategic customer-facing SaaS roles; experience managing complex enterprise accounts, driving adoption and renewals across Sales Cloud and Service Cloud, stakeholder influence, and strategic planning.
Sales Cloud, Service Cloud, Einstein for Sales, Einstein for Service
Lead Product Manager, Product-Led Growth (Onboarding & Adoption)
San Francisco or Seattle
$186k-$301k/yrHybridFull Time
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
12+ YOEBachelor's degree and 12+ years of product management experience in B2B or B2C SaaS; experience with AI, product analytics, experimentation, cross-functional leadership, and customer insight synthesis.
Seattle or Bellevue or Mountain View or Los Angeles County
$154k-$239k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOERequires 7+ years in senior customer-facing success, consulting, or transformation roles; 10+ years leading enterprise software transformation; SDLC, AI adoption, change management, and executive stakeholder expertise.
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
10+ YOE7+ MgmtBachelor's degree,10+ years healthcare experience with 7+ years in customer-facing leadership; experience managing Directors, clinical workflow knowledge, executive communication, implementation excellence, and delivering revenue and adoption outcomes.
Brex: Corporate cards and spend management software for businesses.
Proven track record owning end-to-end products, experience in travel/booking/marketplaces or complex operations, strong customer judgment, platform/partner integration experience, quantitative ownership of adoption and conversion, practical AI experience.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Lead technical product strategy and delivery for QuickSight structured data analytics; collaborate with engineering, customers, and GTM; drive adoption and business outcomes.
Cloud Technical Account Manager, ES - NAMER - US-ISV
Seattle or Mountain View or San Francisco
$154k-$239k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years technical engineering or distributed applications experience; customer-facing technical advisory experience; ability to drive adoption of AWS services and represent customers to technical teams.
15+ YOEBachelor's degree or equivalent, 15 years experience in technical project management or customer-facing roles, cloud adoption and AI GTM experience, data analysis and cross-functional collaboration skills.