22 customer adoption manager jobs at 18 companies in Washington
2w
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Customer Adoption Manager
Washington, United States
$90k-$120k/yr RemoteFull Time
5+ YOEAt least 5 years in customer success, product adoption, account management, or customer marketing, preferably in SaaS, payments, or fintech. Requires a car and Western Washington residence.
point of sale
3w
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Strategic AI adoption lead (West)
San Francisco or Seattle
$168k-$220k/yr HybridFull Time
9+ YOE9+ years customer success/activation experience owning adoption, building champion networks, running workshops, and driving measurable outcomes; strong facilitation, program management, and technical aptitude.
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
2mo
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Growth Customer Success Manager
Seattle or United States
$125k-$150k/yr RemoteFull Time
3+ YOE3+ years enterprise customer success experience managing accounts, driving adoption, shaping lifecycle strategies, collaborating cross-functionally, strong written/verbal communication, and proficiency with CRM/customer engagement platforms.
1w
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Customer Success Manager, Top Accounts
Boston or San Francisco or New York City or Seattle or Washington
$200k-$320k/yr HybridFull Time
8+ YOE8+ years in customer success, technical account management, solutions engineering, or strategy consulting; technical fluency in AI/ML and SDLC; enterprise change and adoption experience; bachelor's degree or equivalent.
Claude, Claude Code, Cowork, API, LLM, AI/ML, SDLC
1w
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Sr Customer Success Manager - Justice
Oregon or San Francisco or Scottsdale or Washington
$86k-$138k/yr RemoteFull Time
Deep justice/legal-sector experience, stakeholder engagement, project management, process improvement, product adoption analysis, and excellent organizational, presentation, and communication skills. Bachelor's degree or equivalent experience required.
1mo
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Customer Success Manager
United States or Arizona or California or Colorado or Florida or Georgia or Indiana or Iowa or Michigan or Minnesota or Nebraska or Nevada or New Hampshire or North Carolina or Oklahoma or Pennsylvania or Texas or Utah or Virginia or Washington
RemoteFull Time
Manage named customers to drive adoption, renewals and expansion; provide technical/product guidance on PRM; strong interpersonal, organizational, negotiation, and communication skills; proficient with Microsoft Office, Excel, and PowerPoint; experience with CRM platforms.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Impartner PRM, Salesforce, Dynamics, HubSpot
1mo
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Customer Success Senior Manager - Core (Sales & Service) Clouds - TMT
Indianapolis or Chicago or New York City or Seattle or Bellevue or Dallas or San Francisco or Austin
$150k-$227k/yr HybridFull Time
8+ YOE8+ years in customer success or strategic customer-facing SaaS roles; experience managing complex enterprise accounts, driving adoption and renewals across Sales Cloud and Service Cloud, stakeholder influence, and strategic planning.
Sales Cloud, Service Cloud, Einstein for Sales, Einstein for Service
1mo
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Customer Account Manager - Strategic - West
San Francisco or Los Angeles or San Diego or Seattle or New York City
$200k-$250k/yr RemoteFull Time
5+ YOE5+ years SaaS enterprise account management; experience with enterprise customers, driving adoption/expansion, forecasting, executive relationship building, strong communication and organization.
1w
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Lead Product Manager, Product-Led Growth (Onboarding & Adoption)
San Francisco or Seattle
$186k-$301k/yr HybridFull Time
12+ YOEBachelor's degree and 12+ years of product management experience in B2B or B2C SaaS; experience with AI, product analytics, experimentation, cross-functional leadership, and customer insight synthesis.
Mixpanel, Amplitude, SQL, AI, ML
4w
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Customer Success Manager DFR Majors - Northwest
Oregon or Washington or Idaho or Utah or Montana or Colorado or Kansas or Nebraska or Iowa or Missouri or Minnesota
$120k-$160k/yr RemoteFull Time
Experience supporting public safety/SLED customers, driving technology adoption, leading implementations, managing ~20 accounts, Part 107 ability, ~40% travel, strong communication and project management.
2w
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Senior Customer Success Specialist - Agentic SDLC, AWS Specialist and Partner Organization
Seattle or Bellevue or Mountain View or Los Angeles County
$154k-$239k/yr OnsiteFull Time
7+ YOERequires 7+ years in senior customer-facing success, consulting, or transformation roles; 10+ years leading enterprise software transformation; SDLC, AI adoption, change management, and executive stakeholder expertise.
Amazon Kiro, AWS, Amazon Bedrock, Amazon SageMaker, CI/CD, DevSecOps, PMP, SCRUM, Agile, SAFe
1mo
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yr OnsiteFull Time
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
1mo
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VP, Customer Success (Seattle, WA)
Seattle, Washington, United States
OnsiteFull Time
10+ YOE7+ MgmtBachelor's degree,10+ years healthcare experience with 7+ years in customer-facing leadership; experience managing Directors, clinical workflow knowledge, executive communication, implementation excellence, and delivering revenue and adoption outcomes.
5d
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Senior Product Marketing Manager, Copilot Adoption- AI Leader
Redmond or Mountain View
$106k-$204k/yr HybridFull Time
3+ YOEMaster's degree plus 3+ years or bachelor's degree plus 5+ years in business; preferred 6+ or 8+ years respectively. Requires executive narrative, enterprise technology, cross-functional, AI, and customer research experience.
Microsoft 365 Copilot
3w
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Senior Product Manager, Travel
San Francisco or Seattle or New York City
$184k-$230k/yr HybridFull Time
Proven track record owning end-to-end products, experience in travel/booking/marketplaces or complex operations, strong customer judgment, platform/partner integration experience, quantitative ownership of adoption and conversion, practical AI experience.
5d
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Senior Partner Success Manager
Loveland or Colorado Springs or Denver or Seattle or Olympia or United States
$109k-$182k/yr HybridFull Time
7+ YOEBachelor's degree and 7+ years in partner success, customer success, product operations, program management, or technical marketing. Requires B2B software, adoption, metrics, program management, and stakeholder communication expertise.
Keysight Software Manager (KSM), SQL, Oracle, Salesforce
3mo
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Implementation Specialist
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Utah or Virginia or Washington
RemoteFull Time
3+ YOE3+ years customer-facing implementation or professional services experience in SaaS; strong Excel and presentation skills; project management aptitude; fluent English; ability to manage multiple projects and drive customer adoption.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
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