Writer: Platform for building and deploying enterprise generative AI agents.
9+ YOE9+ years customer success experience owning activation and adoption, expertise building champion networks and workshops, ability to design custom AI solutions, strong stakeholder management and facilitation skills.
Island: Secure enterprise browser for managed, protected work environments.
3+ YOE3+ years in implementation consulting, solutions engineering, or technical customer-facing roles; hands-on experience deploying data protection and governance in enterprise environments; expertise in DLP, zero trust, identity (Entra ID, Okta), SSO/SAML/SCIM; strong workshop leadership, communication, and ability to travel 30–60%.
Island Enterprise Platform, DLP, Entra ID, Okta, SSO, SAML, SCIM, AI
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
Sparta: Real-time market intelligence platform for global commodity traders.
Manage client onboarding, adoption, retention and growth for a portfolio of commodity trading customers; strong customer-facing experience, communication, analytical and process skills; familiarity with trading workflows.
Quest Software: Develops enterprise software for data management, security, and modernization.
3+ YOERequires 3+ years in customer success and customer management for platform management or security solutions, with executive relationship, adoption, retention, escalation, and success planning experience.
Kofile: Preserves and digitizes historical government records and documents.
5+ YOERequires 5+ years in customer success, SaaS account management, professional services, consulting, or related work; enterprise relationship management, software adoption, renewals, expansion, executive reviews, and recurring-revenue metrics experience.
Technical Adoption Specialist, Pre Construction Solutions
Colorado or Novi or Plano or Atlanta or Portland
$76k-$137k/yrRemoteFull Time
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
5+ YOEConstruction/engineering experience, bachelor\u0002s degree or equivalent, 5+ years experience, expert knowledge of Autodesk Takeoff, Estimate, Building Connected, Forma Data Management, Bid Board, TradeTapp, ProEst; strong communication and training skills.
Autodesk Takeoff, Estimate, Building Connected, Forma Data Management, Bid Board, TradeTapp, ProEst, Autodesk Platform Solutions, APIs, Forma Platform
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck: Access earned wages early through a digital mobile platform.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Reltio: Cloud-native platform for unifying and managing enterprise data.
5+ YOEBachelor's degree or equivalent, 5+ years as a Technical CSM/TAM in enterprise software, deep knowledge of MDM, data governance, data quality and analytics, strong presentation and consultative skills, ability to drive adoption and retention.
New York City or Chicago or Dallas or United States
$165k-$185k/yrRemoteFull Time
Scribe: Automatically documents digital workflows into step-by-step process guides.
6+ YOE6+ years in enterprise customer success at a SaaS/AI company, full lifecycle ownership, strong executive communication, data-driven decision making, ability to drive adoption and net revenue expansion; comfortable with up to 25% travel.
Customer Success Manager, DFR Majors (South Central)
New Mexico or Texas or Oklahoma or Louisiana or Tennessee or Mississippi or Arkansas
$120k-$160k/yrRemoteFull Time
Skydio: Develops autonomous AI drones for defense and industrial inspection.
Experience supporting public safety/SLED customers, implementing hardware/software, driving adoption, project management, willingness to travel ~40%, ability to obtain Part 107.
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
JD required and experience with law firms or legal technology; customer success/account management experience; strong stakeholder engagement, change management, and data-driven adoption skills.
Radicle Health: Provides specialized software solutions for human services and community health.
2+ YOE2+ years in customer success or account management with mid-market/enterprise clients, proven revenue retention and adoption results, strong presentation and communication skills, Salesforce/CRM experience.
Jamf: Software for managing and securing Apple device environments.
5+ YOE5+ years managing enterprise accounts; 1+ year with Apple products; strong communication with technical and nontechnical stakeholders; CRM tools experience; cross-functional collaboration; ability to drive adoption and retention.
Customer Success Manager, Large & Enterprise (Texas Based)
Texas, United States
$80k-$110k/yrRemoteFull Time
ParentSquare: Software platform for K-12 school and family communication.
2+ YOE2+ years Customer Success/Account Management for Large/Enterprise SaaS, 2+ years K12 EdTech experience, strong communication and project management, ability to drive adoption, travel to conferences and quarterly events, Texas-based.
LexisNexisNYSE: RELX: Global provider of legal, regulatory, and business information analytics.
Juris Doctor and experience with law firms or legal technology; customer success/account management experience; ability to drive adoption, use product and engagement data, and travel to accounts as needed.
Jakarta or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
OnsiteFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
Manage SMB accounts with a tech-touch model, drive product adoption, own renewal targets, deliver product expertise and executive business reviews, and have domain knowledge of SaaS/Mobile/APIs/Marketing Automation/Marketing Analytics/HTML.