22 customer advocacy manager jobs at 20 companies in Pacifica, CA
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Sr. Manager, Customer Advocacy
San Francisco or Boston
$88k-$132k/yrOnsiteFull Time
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
5+ YOE5+ years in customer advocacy/community/customer marketing or related B2B SaaS roles; experience running advocacy/champions programs, cross-functional leadership, program measurement, strong writing and communication.
United States or San Francisco or New York City or Chicago
$99k-$155k/yrHybridFull Time
Komodo Health: Provides AI-driven healthcare data and patient journey analytics software.
3+ YOE3+ years in customer advocacy/communications or related fields; experience in healthcare or regulated industries; strong writing, project management, relationship-building, and cross-functional collaboration; familiarity with advocacy programs and AI-assisted drafting.
Los Angeles or Raleigh or San Francisco or Toronto or United States or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$80k-$111k/yrHybridFull Time
BuildOps: SaaS platform for managing commercial contracting businesses.
4+ YOE4+ years in customer marketing/advocacy or related B2B SaaS role; experience building customer advocacy, references, reviews, and CABs; cross-functional collaboration; metrics-driven; familiarity with Salesforce, HubSpot or Marketo.
DatadogNASDAQ: DDOG: Observability and security platform for cloud applications and infrastructure.
4+ YOE4+ years customer marketing/advocacy experience in B2B technology; Bachelor’s degree preferred; strong verbal and written communication; proficiency in Salesforce, Metabase, and Tableau; experience building customer advocacy and measuring program performance.
Menlo Research: Building open-source humanoid robots and AI locomotion software.
3+ YOERequires 3+ years in customer success, account management, or growth; proven adoption, retention, and expansion results; strong communication, relationship-building, storytelling, and customer advocacy skills.
Merge: Unified API platform for connecting B2B software integrations.
3+ YOE3+ years in customer success or account management for software, experience managing 40–50 customers, strong autonomy, customer advocacy, technical stakeholder engagement, and upsell/renewal focus.
Baseten: Scalable infrastructure platform for deploying and serving AI models.
6+ YOE6+ years in customer or product marketing; experience building customer advocacy and co-marketing programs for technical audiences; content production across formats; strong writing, stakeholder coordination, and process orientation.
Filevine: Legal case management software and AI platform for lawyers.
7+ YOE7+ years customer/advocacy/lifecycle marketing in B2B SaaS, strong storytelling and interview skills, program and cross-functional execution experience, HubSpot or similar platform experience, bachelor’s degree.
Harvey: AI platform for legal research and document analysis.
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
San Francisco or New York City or London or Sydney
OnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
3+ YOE3+ years in B2B SaaS customer marketing or advocacy, strong writing and storytelling, comfort with AI tooling, data fluency with warehouse-native analytics, event and speaker program experience, cross-functional collaboration.
Senior Program Lead - Customer Advocacy and Solutions Delivery
San Francisco, California, United States
$203k-$225k/yrOnsiteFull Time
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
6+ YOERequires 6+ years in project or program management and a bachelor's degree or equivalent experience. Preferred experience includes global operations, Chief of Staff work, AI automation, SQL, BI dashboards, and financial modeling.
SQL, Tableau, Looker, Microsoft Excel, Google Sheets, Python
Numeral: Automates sales tax registration and filing for online businesses.
2+ YOE2+ years in implementations/onboarding/customer success or operations; strong project management, technical empathy, and customer advocacy; comfort with data, SQL and Excel; startup mindset and ownership.
Extreme NetworksNASDAQ: EXTR: Provides cloud-managed networking hardware and software solutions.
10+ YOE10+ years product management experience including 5+ years in SaaS, SD-WAN, cloud networking or enterprise infrastructure; strong networking and cloud knowledge; cross-functional leadership and customer advocacy.
Exa: Search engine infrastructure for artificial intelligence agents.
5+ YOE5+ years in customer/partner/product marketing at B2B tech; portfolio of published customer evidence; strong writing; technical comfort with APIs/agents; experience running reference/advocacy programs and co-marketing; built AI-driven workflows.
Claude, ChatGPT, LLMs, AWS, GCP, Azure, Search API
Cohesity: AI-powered data security and management software provider.
10+ YOE10+ years in customer marketing or advocacy in B2B technology, strong executive presence, program-building and analytics experience, team leadership, excellent writing and storytelling; BS/BA preferred.
Superhuman: An AI-native productivity platform for email, writing, and collaboration.
2+ YOE2–5 years in community management, advocacy, ambassador programs, customer marketing, or related work; experience scaling communities, managing platforms, running events, analyzing metrics, and collaborating cross-functionally.
Sydney or Melbourne or New York City or Toronto or Austin or Palo Alto or Vancouver or Gurgaon or Tel Aviv or Dublin
HybridFull Time
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
3+ YOE3+ MgmtRequires 3+ years running a technical support team or organization, people management, customer escalation, troubleshooting, communication, and customer advocacy skills. Cloud, SaaS, database, and Tableau experience are desirable.
Amazon Web Services, SaaS, IaaS, PaaS, NoSQL, Tableau, AWS, Google Cloud, Microsoft Azure, MongoDB Atlas
Anthropic: Developing safe and reliable artificial intelligence systems.
Experience leading community or customer advocacy functions, distributed teams, commercial-impact programs, measurement frameworks, enterprise adoption, cross-functional marketing, and technical or enterprise audiences.