36 customer analyst jobs at 32 companies in Aberdeen, MD
2w
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Customer Care Analyst III - Department of Transportation
Baltimore, Maryland, United States
$49k-$79k/yr OnsiteFull Time
3+ YOEHigh school diploma or GED and three years billing/collection experience; knowledge of Microsoft Word and Excel; ability to communicate, research records, and apply billing policies.
Microsoft Excel, Microsoft Word
4w
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Senior Analyst, Market & Customer Intelligence
Exton, Pennsylvania, United States
OnsiteFull Time
10+ YOE10+ years in market/customer intelligence or competitive analysis in B2B SaaS; experience designing VoC, win/loss, and product analytics programs; strong qualitative and quantitative research and executive communication skills.
Pendo, Mixpanel, Salesforce
3w
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
1w
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Client Service Analyst
Hunt Valley, Maryland, United States
$24-$43/hr RemoteFull Time
2+ YOE2+ years account management and benefits/HSA administration experience, high school diploma/GED, intermediate Microsoft Office proficiency, strong communication and project management skills.
Microsoft Office
3w
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Billing Analyst
West Chester, Pennsylvania, United States
OnsiteFull Time
CTDI: Repairs and manages logistics for telecommunications and electronic equipment.
1+ YOEPrepare and submit customer invoices, reconcile billing to revenue forecasts, resolve disputes; requires 1+ year customer service/data analysis experience, strong Excel/Access skills, and attention to detail.
Microsoft Office, Microsoft Excel, Microsoft Access
1w
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IS Analyst
Baltimore, Maryland, United States
$55k-$85k/yr OnsiteFull Time
2+ YOE2+ years IT support experience or CompTIA A+/Associate's degree; Windows and mobile OS proficiency; customer-focused technical support and hardware/software installation skills.
Windows 7, Windows 10, Windows 11, iOS, Android, TCP/IP, PC imaging solutions, Point of Sale (POS)
2w
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Product Analyst
Owings Mills, Maryland, United States
$77k-$131k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent and 2+ years relevant experience; experience with analytics, customer engagement, agile processes, user stories, and dashboards for digital products.
Adobe Analytics
2w
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Product Analyst
Owings Mills, Maryland, United States
$77k-$131k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent and 2+ years experience; analytics and dashboard experience using Adobe Analytics; customer engagement, agile, user story and acceptance criteria development.
Adobe Analytics
1mo
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Pricing Analyst
West Chester, Pennsylvania, United States
OnsiteFull Time
College degree or equivalent, strong analytical skills, attention to detail, ability to prioritize, effective customer/internal interfacing, proficiency with Microsoft Office and SalesForce, experience with LTL pricing encouraged.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, SalesForce
2w
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Individual Life Insurance Death Claims Analyst - US HYBRID
Austin or New Orleans or Ashburn or Bellevue or Tulsa or Charleston or Detroit or Plano or Farmington Hills or Nashville or Brooklyn or Manhattan or Newark
HybridFull Time
2+ YOEHigh school diploma, 2+ years individual life insurance and full-cycle death claims experience, Microsoft Office and MS Teams proficiency, strong customer service, documentation, and multitasking skills; located within commuting distance of a DXC office and legally authorized to work in the U.S.
Microsoft Office, MS Teams
1mo
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Rules Analyst
Fort Meade, Maryland, United States
$97k-$162k/yr OnsiteFull Time
10+ YOEAnalyze legal and policy documents, identify compliance obligations, design controls and machine-readable rules, engage customers, and prepare reports; requires active TS/SCI w/ Poly and extensive relevant experience.
Microsoft Word, Microsoft PowerPoint, Adobe Pro, Confluence, JIRA
1w
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Analyst - Treasury Management Sales
Lancaster or District of Columbia or Delaware or Maryland or New Jersey or Pennsylvania or Virginia
$22-$37/hr HybridFull Time
2+ YOEBachelor's or equivalent, 2+ years banking/sales-administration or customer service experience, Salesforce experience preferred, strong analytical, communication and organizational skills.
Salesforce
1d
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Portfolio Analytics & Strategy Analyst - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Cleveland or Wilmington or Tysons Corner
$75k-$125k/yr OnsiteFull Time
2+ YOEBachelor's degree and 2+ years of relevant experience. Requires Python, SQL, Spark, data analytics, data modeling, cloud warehouses, ETL/ELT, and strong analytical and communication skills.
Python, SQL, Spark, GitHub Copilot, Tableau, Power BI, Atlassian Jira, Confluence, Snowflake, BigQuery, Amazon Redshift, Apache Airflow, AWS, Azure, Kafka, Kinesis, Adobe Experience Platform, Salesforce Marketing Cloud, Google Ads, ETL, ELT, machine learning
2w
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Supervisory Tax Analyst
Fresno or Oakland or Denver or Jacksonville or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Dallas or Ogden or Richmond or Seattle
$126k-$197k/yr OnsiteFull Time
1+ YOEOne year specialized experience in submission processing with management/leadership duties, applying regulations and procedures, using HRConnect/SETR/ITM, and interacting with internal/external customers.
HRConnect, SETR, ITM, USA Hire, USA STAFFING
3w
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Analyst II, Payroll
Dundalk, Maryland, United States
$56k-$93k/yr OnsiteFull Time
3+ YOEAssociate degree and 3 years finance or payroll experience; proficiency with Microsoft Office and financial systems; strong attention to detail, communication, customer service; APA payroll certification preferred; knowledge of federal/state wage laws.
Microsoft Office, Microsoft SharePoint
1mo
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Rules Analyst 2
Annapolis Junction, Maryland, United States
$138k-$180k/yr OnsiteFull Time
10+ YOEActive TS/SCI with Polygraph required, 10 years relevant experience with Customer authorities and a bachelor's degree (masters/JD or additional experience may substitute); strong writing, analysis, compliance, and collaboration skills; experience supporting government/DoD programs.
Microsoft Word, Microsoft PowerPoint, Adobe Pro, Confluence, JIRA
1w
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Senior Fraud Analyst II (1st and 2nd Shift)
Newark, Delaware, United States
OnsiteFull Time
1+ YOERequires strong analytical, organizational, research, communication, multitasking, and problem-solving skills, high school diploma/GED, and ability to use multiple systems while following regulatory procedures.
technology platforms
1mo
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Rules Analyst L2
Annapolis Junction, Maryland, United States
OnsiteFull Time
10+ YOEActive TS/SCI clearance with MD polygraph required. Responsible for analyzing legal and policy documents, identifying compliance obligations, designing machine-readable controls for automation, preparing reports, and engaging customers. Requires 10 years relevant experience; Bachelor's required (Master's or J.D. may substitute for 2 years).
Microsoft Word, Microsoft PowerPoint, Adobe Pro, Confluence, JIRA
3w
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Systems Support Analyst
Annapolis, Maryland, United States
$30-$46/hr RemoteFull Time
1+ YOEClinical exposure and 1+ year IS/IT customer support experience; EMR experience required, Epic preferred; AA/Associates or BA/BS preferred; excellent customer service and presentation skills; participate in on-call rotation.
EMR, Epic
2w
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
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