1mo
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Customer Care AI Business Analyst
Jacksonville, Florida, United States
$75k-$85k/yr HybridFull Time
Implement and support AI customer care solutions, perform business analysis and process optimization, develop test cases and QA, monitor AI performance metrics, and collaborate with cross-functional and vendor teams.
Agent Assist, Copilot, Autopilot
1mo
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Technical Customer Analyst (R-19216)
Jacksonville, Florida, United States
OnsiteFull Time
5+ YOEBachelor's degree, 5+ years related experience; strong JavaScript, CRM admin (SFDC), SQL and API familiarity; data manipulation skills, Microsoft Office proficiency, AI experience, strong communication and problem-solving.
JavaScript, SFDC, SQL, APIs, Microsoft Office, AI
1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2mo
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Underwriting Analyst
Jacksonville or East Lansing
$46k-$61k/yr HybridFull Time
High school graduate; strong communication; data entry; ability to prioritize; customer service; proficiency with Word/Excel.
Nova, Duck Creek, Microsoft Word, Microsoft Excel, Online rating tools
2w
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Analyst Senior, TPO Operations
Jacksonville or Atlanta or Milwaukee
OnsiteFull Time
3+ YOE3+ years leave administration experience, knowledge of FMLA and disability programs, Bachelor's degree or equivalent, strong customer service and problem-solving, Microsoft Office and case management systems proficiency.
Microsoft Office, case management systems
2d
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Supervisory Tax Analyst
Fresno or Oakland or Denver or Jacksonville or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Dallas or Ogden or Richmond or Seattle
$126k-$197k/yr OnsiteFull Time
1+ YOEOne year specialized experience in submission processing with management/leadership duties, applying regulations and procedures, using HRConnect/SETR/ITM, and interacting with internal/external customers.
HRConnect, SETR, ITM, USA Hire, USA STAFFING
5d
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GFC Investigations Analyst
Jacksonville, Florida, United States
OnsiteFull Time
1+ YOEConduct financial crime investigations, analyze customer and transactional data, document findings, escalate suspicious activity; strong analytical, communication, and regulatory compliance skills; CAMS preferred.
1mo
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Trade Compliance Analyst
Jacksonville, Florida, United States
OnsiteFull Time
2+ YOEBachelor's degree required; 2–5 years trade/customs compliance or related experience. Knowledge of U.S. trade regs (Section 232/301, AD/CVD, FEOC), customs documentation, supplier due diligence, and proficiency with Microsoft Office and ERP systems.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ERP systems, contract management systems, document management software, customs platforms
1mo
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Payroll Analyst | HR - Payroll
Jacksonville, Florida, United States
OnsiteFull Time
0+ YOEHigh school diploma required; under 1 year administrative/operational experience; payroll/timekeeping experience preferred; proficiency with payroll software, PeopleSoft, and Microsoft Excel; strong attention to detail, communication, customer service, and confidentiality.
PeopleSoft, Microsoft Excel, Microsoft Office
3w
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Managed Services Operations Analyst
Fort Worth or Denver or Jacksonville
$60k-$65k/yr HybridFull Time
Experience in deadline-driven operational environments, customer service, analytical problem solving, securities and cash processing, funds movement, SQL and strong computer skills (Word, Excel, Outlook). Knowledge of Black Diamond, InnoTrust, or Advent ACD is a plus.
Black Diamond Trust, InnoTrust, Advent ACD, SQL, Microsoft Word, Microsoft Excel, Microsoft Outlook
2d
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Fraud Risk Intermediate Analyst
San Antonio or Jacksonville
$63k-$87k/yr HybridFull Time
2+ YOE2+ years experience in fraud, customer service, or banking operations; bachelor\u0002s degree or equivalent experience; strong analytical, attention to detail, and communication skills; knowledge of controls, governance, and risk processes.
3w
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Business Systems Analyst III
Jacksonville or Los Angeles
$87k-$139k/yr OnsiteFull Time
5+ YOE5+ years developing/customizing databases and reporting systems; 3+ years loan servicing experience; experience with reporting/query tools (Brio, MS Query, MS Access, Crystal Reports, Business Objects); strong analytical and communication skills.
Brio, Microsoft Query, Microsoft Access, Crystal Reports, Business Objects, Microsoft Word, Microsoft Excel, Oracle, Oracle Analytics, Java Server Pages & Scripts
4d
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Sales Operations and Administration Analyst II
Jacksonville, Florida, United States
$65k-$83k/yr HybridFull Time
2+ YOEBachelor's in Business +2 years or Associate +4 years; experience in B2B sales or customer support; strong attention to detail, time management, and customer service; familiarity with CRM, SAP and Microsoft Office; resume required; must be legally authorized.
Microsoft Office, SAP, Novis, CRM
4d
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Sales Operations and Administration Analyst II
Jacksonville, Florida, United States
$65k-$83k/yr HybridFull Time
2+ YOEBachelor's in Business +2 years or Associate +4 years; sales or B2B customer support experience; CRM, SAP and MS Office familiarity; attention to detail and strong customer service; resume attachment required.
SAP, NOVIS, Microsoft Office, CRM
3w
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Ocean Carrier Pricing Analyst - (Dole Fresh Fruit)
Jacksonville, Florida, United States
OnsiteFull Time
3+ YOEBachelor's in business/finance/customs/logistics, 3+ years pricing or contract experience, ocean carrier knowledge preferred, fluent written Spanish, experience with AS400, Datamyne, Salesforce, DocuSign, Websimon, and MS Office.
AS400, Datamyne, Salesforce, DocuSign, Websimon, Microsoft Office
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