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120 customer analyst jobs at 95 companies in Florida

1d
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Customer Care Analyst
Florida or Oklahoma or Tampa
$19-$25/hr RemoteFull Time
Liberty Dental Plan
Liberty Dental Plan: Administers dental benefit plans for government and commercial markets.
1+ YOEHigh school diploma, 1+ year customer service experience (call center preferred), healthcare/dental experience required, ability to pass Florida Level 2 background check, strong written/verbal communication, HSP/Meditrac/CRM experience.
HSP, Meditrac, CRM, Microsoft Excel, Microsoft Outlook
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2d
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Customer Service Quality Analyst
Apopka, Florida, United States
$21-$39/hr HybridFull Time
AdventHealth
AdventHealth: Non-profit health care system providing hospital and medical services.
2+ YOEAssociate degree,2+ years customer service/training experience required,pharmacy or healthcare experience preferred,MS Office proficiency,ability to type 50+ WPM,attention to detail,excellent communication.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
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3w
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Customer Service Analyst
Pompano Beach, Florida, United States
OnsiteFull Time
International Medical Industries
International Medical Industries: Manufactures tamper-evident caps and sterile medical compounding devices.
Proven customer service or inside sales experience, ERP proficiency, strong communication, problem-solving, organizational skills; medical device knowledge and multilingual ability are a plus.
ERP
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1mo
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Customer Care AI Business Analyst
Jacksonville, Florida, United States
$75k-$85k/yr HybridFull Time
Tapestry
TapestryNYSE: TPR: Designs and retails luxury fashion accessories and lifestyle products.
Implement and support AI customer care solutions, perform business analysis and process optimization, develop test cases and QA, monitor AI performance metrics, and collaborate with cross-functional and vendor teams.
Agent Assist, Copilot, Autopilot
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3mo
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Customer Operations Analyst
Miami, Florida, United States
OnsiteFull Time
Simpro Group
Simpro Group: Provides cloud-based job management software for trade service businesses.
Bachelor’s degree; strong SQL; experience with BI dashboards; data analysis; SaaS familiarity; excellent communication.
SQL, Google BigQuery, Looker, Tableau, Power BI, Python, ETL, Data Modeling
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2w
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Sr Analyst, Customer Insights
Florida, United States
$76k-$114k/yr OnsiteFull Time
Canon U.S.A.
Canon U.S.A.Tokyo Stock Exchange: 7751: Provides digital imaging solutions, cameras, and office equipment.
5+ YOEBachelor's or equivalent plus 5 years experience, strong data management, reporting and process improvement skills, customer success experience preferred, up to 30% travel, strong communication and public speaking.
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1mo
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Sr. Analyst, Customer Analytics
Miami, Florida, United States
$91k-$114k/yr OnsiteFull Time
Subway
Subway: Global provider of franchised quick-service sandwiches and salads.
5+ YOEBachelor's degree, 5+ years in customer/loyalty/CRM/digital analytics, strong SQL, experience with Redshift/Snowflake/Databricks, proficiency in Tableau or Power BI, cross-functional communication and KPI development experience.
SQL, Redshift, Snowflake, Databricks, Tableau, Microsoft Power BI, Adobe Experience Platform (RTCDP, AJO, CJA), LLMs, Python, R
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Technical Customer Analyst (R-19216)
Jacksonville, Florida, United States
OnsiteFull Time
Dun & Bradstreet
Dun & Bradstreet: Providing commercial data and analytics for business decisions.
5+ YOEBachelor's degree, 5+ years related experience; strong JavaScript, CRM admin (SFDC), SQL and API familiarity; data manipulation skills, Microsoft Office proficiency, AI experience, strong communication and problem-solving.
JavaScript, SFDC, SQL, APIs, Microsoft Office, AI
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1w
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Analyst - Customer Solutions
Florida, United States
$55k-$95k/yr HybridFull Time
Ally Financial
Ally FinancialNYSE: ALLY: Digital financial services provider specializing in auto financing and banking.
1+ YOE1+ years experience, HS diploma minimum; SQL, Python, Nucleus, Microsoft Excel and PowerPoint proficiency; strong analytical, presentation, and project support skills; Auto Finance domain preferred.
SQL, Python, Nucleus, Microsoft Excel, VBA, Microsoft PowerPoint
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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Senior Customer Service Specialist
Kansas City or Orlando or Nashville or United States
$18-$35/hr HybridFull Time
Oracle
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
2+ YOE2+ years in customer service or technical support; associate/bachelor/technical degree preferred; call center/phone-based support experience; strong communication and willingness to learn healthcare tech.
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1w
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Grievance Analyst
Fort Lauderdale, Florida, United States
OnsiteFull Time
Convey Health Solutions
Convey Health Solutions: Provides technology and advisory solutions for health plans.
3+ YOEHigh school diploma, 3+ years customer service experience in federally regulated or insurance field, strong writing and documentation, knowledge of CMS guidance and HIPAA.
computer, calculator, copier, fax machine, phone
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3d
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Reputation Analyst
Maitland, Florida, United States
HybridFull Time
Dominion Enterprises
Dominion Enterprises: Software and marketing services for automotive and real estate.
1+ YOE1-2 years client support or guest relations experience preferred; strong writing and grammar, customer service skills, attention to detail, ability to meet SLAs, and proficiency with Salesforce.com.
Salesforce.com
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
Circle
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
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2mo
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Marketing Analyst, Customer Behavior & Lifecycle
Jacksonville, Florida, United States
$62k-$80k/yr HybridFull Time
Fanatics
Fanatics: Sells licensed sports apparel, collectibles, and sports betting services.
3+ YOE3+ years in ecommerce, CRM, lifecycle marketing, or analytics; strong SQL; data hygiene; effective communication; experience building AI workflows.
SQL, AI/ML, Adobe Experience Platform, Journey Optimizer, CDP, Data analysis, Workflow automation
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1w
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IT Business Analyst
Albuquerque or New York or Florida
HybridFull Time
Rio Grande
Rio Grande: Manufacturer and distributor of jewelry-making supplies and equipment.
2+ YOEBachelor's degree or equivalent,2+ years as a business/systems analyst supporting eCommerce or customer-facing systems,experience with requirements gathering,Agile/SDLC,SQL and large-data analysis,excellent communication.
SQL, Jira, CMS, PIM, APIs
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2w
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Credit Analyst - Advance Partners
Highland Hills or West Henrietta or Saint Petersburg
$63k-$65k/yr HybridFull Time
Paychex
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
Analyze client portfolios, research accounts receivable and debtors, identify risk factors, and prepare accurate reports; finance/credit knowledge and strong analytical, detail, and customer-service skills preferred.
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2w
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Client Service Analyst
Boca Raton, Florida, United States
$51k/yr HybridFull Time
NCCI
NCCI: Provides data and insights for workers compensation insurance.
1+ YOEBachelor's degree, minimum 1 year customer-facing analytical experience, strong communication, critical thinking, and problem-solving; insurance or workers compensation experience preferred.
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3w
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Client Success Analyst
United States or Illinois or North Carolina or Texas or Georgia or Tennessee or Florida
OnsiteFull Time
Clarity Output Solutions
Clarity Output Solutions: Provider of transactional and marketing communication printing services.
5+ YOEBA/BS or equivalent; 5+ years client/customer-facing and leadership experience; strong client service, communication, problem solving; MS Office proficiency; SQL experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SQL
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1mo
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Client Service Analyst
Boca Raton, Florida, United States
$51k/yr HybridFull Time
NCCI
NCCI: Provides data and analytics for the workers' compensation system.
1+ YOEBachelor's degree required; minimum 1 year in a customer-facing analytical role; strong communication, critical thinking, analytical problem-solving and decision-making; drug screen and background check required.
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