139 customer analyst jobs at 94 companies in Broadlands, VA
2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
2w
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Customer Support Analyst
Stafford, Virginia, United States
$85k-$100k/yr OnsiteFull Time
6+ YOEAssociate degree and 6+ years of related experience, or 8+ years without a degree; US citizenship; active Top Secret clearance with SCI eligibility; and IAT-II security certification.
CCNA-Security, CySA+, Security+ CE, VOIP
4d
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Onboarding Analyst, Customer Success
North America or North Carolina or Charlotte or Washington, D.C. or Boston or Europe or Africa or United Arab Emirates or Qatar
$80k-$95k/yr RemoteFull Time
2+ YOERequires 2+ years in SaaS and 2+ years in operations, support, project coordination, analytics, or similar. Strong organization, written communication, dependency tracking, initiative, and adaptability required.
SaaS, CRM, Planhat
1mo
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Customer Service Quality Policy Analyst I
Fairfax, Virginia, United States
$70k-$80k/yr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
3+ YOEBachelor's degree or equivalent, 3+ years contact center quality assurance experience, ability to obtain Public Trust clearance, strong analytical and communication skills, experience with quality monitoring and workforce tools.
NICE, Verint
1mo
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
1mo
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Business Analyst
Falls Church, Virginia, United States
$65k-$80k/yr HybridFull Time
3+ YOEActive or obtainable Secret clearance, U.S. citizenship, bachelor’s degree and 3 years business analyst experience, ETMS2/CATMS experience, Microsoft Office and Outlook proficiency, strong communication and customer service.
ETMS2, CATMS, Microsoft Office, Microsoft Outlook
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1mo
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Senior Security Analyst, Customer Assurance
New York City or Seattle or Raleigh or San Francisco or Washington or London or Amsterdam
$134k-$214k/yr HybridFull Time
6+ YOE6+ years in security assurance/GRC with ownership of customer-facing security workflows; experience reviewing security contract provisions; familiarity with SOC 2, ISO 27001, NIST frameworks, PCI, GLBA, GDPR/CCPA; program design, metrics ownership, and AI-assisted workflow experience.
SOC 2, ISO 27001, NIST CSF, PCI DSS, GLBA, GDPR, CCPA, NIST 800-53
1mo
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
1mo
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Analyst - PACE Consulting
Washington, District of Columbia, United States
HybridFull Time
2+ YOEBachelor's degree required; 2+ years relevant experience in PACE, Medicare/Medicaid operations or consulting; strong quantitative and qualitative analysis, financial modeling, policy analysis, and polished written/visual communication.
PowerPoint, EHR, CMS public use files
3mo
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Analyst
Washington, District of Columbia, United States
RemoteFull Time
5+ YOEBachelor's degree; US citizenship; 5+ years relevant experience; strong MS Office; ability to travel; strong project and time management; ability to work independently or in a team; excellent communication; prior customer service experience.
Microsoft Office
1mo
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Client Relationship Analyst
Arlington, Virginia, United States
$35k-$90k/yr OnsiteFull Time
Assist financial advisors by servicing client accounts, executing money movements, onboarding and maintaining accounts, and supporting client communications; Series licensing required and strong Microsoft Office skills.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
2mo
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Network Development Analyst
Washington, District of Columbia, United States
$62k-$141k/yr OnsiteFull Time
Experience in targeting/network development and U.S. government all-source analysis; familiarity with high-side tools and SIGINT/HUMINT; TS/SCI with polygraph required; HS diploma/GED required; strong analytic, writing, and briefing skills.
Palantir, Analyst Notebook, DataXplorer, VOLTRON
1mo
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Client Relationship Analyst
Arlington, Virginia, United States
$35k-$90k/yr OnsiteFull Time
Provide client service and administrative support to financial advisors; Series 7 and Series 66 or Series 63+65 required, high school diploma required, college degree preferred, strong MS Office skills and 2+ years industry experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization
1mo
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Logistics Analyst
Fairfax, Virginia, United States
$49k-$67k/yr OnsiteFull Time
2+ YOEAnalytical and problem-solving skills, strong written and verbal communication, Microsoft Office proficiency, customer-facing experience; dispatcher or similar leadership experience preferred.
Microsoft Office
2w
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Logistics Analyst
Sterling, Virginia, United States
$64k-$86k/yr OnsiteFull Time
2+ YOEBachelor's degree, 2+ years of related experience, Secret clearance, and US citizenship required; experience with sourcing, procurement, logistics, collaboration, customer support, and market research.
Artificial Intelligence (AI), cloud, cyber, software development
5d
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Data Analyst
Washington, District of Columbia, United States
$90k-$105k/yr OnsiteFull Time
5+ YOERequires 5+ years in data analytics, business intelligence, or application support; strong Power BI and Power Apps experience; analytical, problem-solving, communication, and customer-service skills.
Microsoft Power BI, Microsoft Power Apps
5d
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Data Analyst
Washington, District of Columbia, United States
$90k-$105k/yr OnsiteFull Time
5+ YOERequires 5+ years in data analytics, business intelligence, or application support; Power BI and Power Apps experience; strong analytical, problem-solving, communication, and customer-service skills.
Microsoft Power BI, Microsoft Power Apps
5d
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Data Analyst
Washington, District of Columbia, United States
$90k-$105k/yr OnsiteFull Time
5+ YOERequires 5+ years in data analytics, business intelligence, or application support; strong Power BI and Power Apps experience; dashboard and workflow development; analytical, communication, and customer-service skills.
Microsoft Power BI, Microsoft Power Apps
4w
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Individual Life Insurance Death Claims Analyst - US HYBRID
Austin or New Orleans or Ashburn or Bellevue or Tulsa or Charleston or Detroit or Plano or Farmington Hills or Nashville or Brooklyn or Manhattan or Newark
HybridFull Time
2+ YOEHigh school diploma, 2+ years individual life insurance and full-cycle death claims experience, Microsoft Office and MS Teams proficiency, strong customer service, documentation, and multitasking skills; located within commuting distance of a DXC office and legally authorized to work in the U.S.
Microsoft Office, MS Teams
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