175 customer analyst jobs at 128 companies in Cresskill, NJ
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Customer Experience Analyst
New York, New York, United States
$70k-$110k/yrOnsiteFull Time
Basis: AI agents that automate complex accounting and tax workflows.
Provide first-line customer support for accounting customers, triage and resolve tickets, create knowledge base content, surface product issues, read logs and debug integrations, strong written communication and attention to detail.
Syneos Health: Global biopharmaceutical services for clinical development and commercialization.
3+ YOEBachelor’s degree; 3–4 years as a Business Analyst in tech; Salesforce analytics experience; SDLC and Agile knowledge; data analytics and reporting; UAT and cross-functional collaboration.
Gellert Global Group: Imports and distributes global specialty foods to North American markets.
Strong analytical, communication and Excel skills; attention to detail; ability to manage bids, costing, and customer-facing operations across retail markets.
Dublin or San Francisco or New York City or Portland or United States or Canada
$82k-$114k/yrHybridFull Time
Mercury: Banking services and financial software designed for startup companies.
2+ YOE2+ years QA or customer experience experience; strong quality judgment, systems thinking, insight generation, cross-functional communication, and experience with AI-assisted quality tools.
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven data analysis experience, proficiency in SQL and advanced Microsoft Excel, experience with Tableau or Power BI, bachelor's degree in a quantitative field, strong communication skills.
Harvey: AI platform for legal research and document analysis.
3+ YOE3+ years in information security/customer trust/TPM or consulting, audit experience, customer-facing security communication, 1-2+ years using AI/automation for efficiencies, and strong metrics and reporting skills.
PSEGNYSE: PEG: Investor-owned electric and gas utility.
5+ YOEBachelor's degree and 5+ years of analytical/customer research experience; strong quantitative and qualitative methods, survey design, regression, segmentation, propensity modeling; excellent communication and problem-solving.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Pivot Tables, Tableau, Power BI, SPSS, SAS, Python, EMR
Combe: Manufacturer of niche personal care and grooming products.
1+ YOEBachelor's degree,1+ year supply chain/customer operations experience,strong Excel and analytical skills,experience with ERP (Oracle/SAP/PeopleSoft) and Power BI preferred,excellent communication.
Microsoft Excel, Oracle, SAP, PeopleSoft, Power BI
Ferrero: Global manufacturer of chocolate and confectionery products.
3+ YOERequires 3+ years preferred in CPG, a bachelor's degree in business, strong analytical and communication skills, Microsoft Office proficiency, and ability to travel approximately 10%.
San Francisco or New York City or Seattle or United States
$127k-$182k/yrRemoteFull Time
Apollo.io: AI-powered platform for B2B sales intelligence and outreach automation.
3+ YOE3+ years in analytics/CS Ops/RevOps with post-sales B2B SaaS experience; strong SQL, BI tooling, Salesforce/CS platform experience; familiarity with health scoring, churn, NRR, renewals; AI/LLM fluency; strong communication.
iconectiv: Provides secure network and numbering services for telecommunications providers.
1+ YOE1–2 years customer service experience, BA preferred, US citizenship required, familiarity with Oracle SQL/Java/UNIX/ServiceNow/MS Office, strong written/verbal skills, willing to work 8am–8pm shifts and rotational on-call including weekends.
Oracle SQL, Java, UNIX, Microsoft Office, ServiceNow, JSON, HTML, JavaScript, Web Services, XML, Red Hat Jboss Enterprise Advanced Platform, CA Rally
Shiftsmart: Labor marketplace platform for flexible hourly work shifts.
2+ YOE2+ years in analytics, strong SQL, familiarity with Python or R, experience with data pipelines and transformation, customer-facing reporting, forecasting, and cross-functional collaboration.
Foot LockerNYSE: DKS: Retailer of athletic footwear and lifestyle apparel products.
1+ YOEBachelor's preferred, 1+ years in marketing/CRM/analytics, strong analytical and communication skills, proficiency in Microsoft Excel; familiarity with Power BI, CRM platforms, and lifecycle marketing.
Foot LockerNYSE: FL: Specialty athletic footwear and apparel retailer.
1+ YOE1+ years marketing/CRM/analytics experience preferred; Bachelor's degree preferred; strong analytical, communication, and project management skills; proficiency in Microsoft Excel; familiarity with Power BI and CRM/marketing automation platforms preferred.
OUTFRONT MediaNYSE: OUT: Provides billboard, transit, and digital advertising across North America.
4+ YOERequires 4–7 years in customer insights, survey research, sales operations, or analytics; hands-on Qualtrics experience; strong analysis, data interpretation, Excel, and large-dataset skills.
Syneos Health: Clinical trial and commercialization services for biopharmaceutical firms.
3+ YOE3–4 years in Business Analysis within a technology environment; Salesforce BA experience; SDLC/Agile; data/analytic skills in Life Sciences/Healthcare; strong communication.
Salesforce, SDLC, Agile, Data Analysis Tools, Reporting Tools
Consolidated EdisonNYSE: ED: Provides electric, gas, and steam services in New York.
2+ YOERequires analytical problem-solving, communication, organization, Microsoft Office proficiency, a driver's license, and qualifying education or 2–6+ years of related experience in customer service, collections, or data analytics.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CC&B, Oracle
Foot LockerNYSE: FL: A global retailer of athletic footwear and apparel.
1+ YOE1+ years marketing/CRM/analytics experience, proficiency with Microsoft Excel; Bachelor’s degree preferred; strong analytical, communication, and project management skills; familiarity with Power BI, CRM, or marketing automation preferred.
Microsoft Excel, Power BI, CRM platforms, marketing automation tools, presentation tools