175 customer analyst jobs at 128 companies in Cresskill, NJ

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Customer Experience Analyst
New York, New York, United States
$70k-$110k/yr OnsiteFull Time
Basis
Basis: AI agents that automate complex accounting and tax workflows.
Provide first-line customer support for accounting customers, triage and resolve tickets, create knowledge base content, surface product issues, read logs and debug integrations, strong written communication and attention to detail.
3mo
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Sr Tech Customer Success Analyst
Bridgewater, New Jersey, United States
OnsiteFull Time
Syneos Health
Syneos Health: Global biopharmaceutical services for clinical development and commercialization.
3+ YOEBachelor’s degree; 3–4 years as a Business Analyst in tech; Salesforce analytics experience; SDLC and Agile knowledge; data analytics and reporting; UAT and cross-functional collaboration.
Salesforce, SDLC, Agile, Data analysis
3w
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Customer Excellence Analyst
Madison, New Jersey, United States
$65k-$80k/yr OnsiteFull Time
Gellert Global Group
Gellert Global Group: Imports and distributes global specialty foods to North American markets.
Strong analytical, communication and Excel skills; attention to detail; ability to manage bids, costing, and customer-facing operations across retail markets.
Microsoft Excel
3w
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Senior Customer Support Quality Analyst
Dublin or San Francisco or New York City or Portland or United States or Canada
$82k-$114k/yr HybridFull Time
Mercury
Mercury: Banking services and financial software designed for startup companies.
2+ YOE2+ years QA or customer experience experience; strong quality judgment, systems thinking, insight generation, cross-functional communication, and experience with AI-assisted quality tools.
Rippit, Claude
2w
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Analyst, Customer Service Cosmetics Walls
New York City, New York, United States
$71k-$92k/yr HybridFull Time
L'Oréal
L'OréalEuronext Paris: OR: Manufactures and sells personal care, skincare, and cosmetic products globally.
1+ YOEBachelor’s degree, 1–3 years of experience, fluent English, excellent communication, project management background, detail orientation, urgency, and ownership.
Salesforce, Fixture Flow, PBI
3w
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Sr. Customer Operations Analyst
New York, New York, United States
RemoteFull Time
Stacker
Stacker: Syndicates brand-sponsored news stories to publishers for earned reach.
2+ YOE2+ years supporting customer success/operations, hands-on HubSpot administration, customer health scoring, reporting/dashboard building, SOP creation, and experience leveraging AI/automation tools.
HubSpot, PandaDoc, Clay, Elvex Agents, Make, Claude
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Customer Data Analyst
New York City or Pennsylvania
$350-$450/day OnsiteFull Time
Qureos
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven data analysis experience, proficiency in SQL and advanced Microsoft Excel, experience with Tableau or Power BI, bachelor's degree in a quantitative field, strong communication skills.
SQL, Microsoft Excel, Tableau, Microsoft Power BI
3w
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Analyst, Customer Trust
New York, New York, United States
$95k-$142k/yr HybridFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
3+ YOE3+ years in information security/customer trust/TPM or consulting, audit experience, customer-facing security communication, 1-2+ years using AI/automation for efficiencies, and strong metrics and reporting skills.
4w
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Sr Analyst - Customer Research (82483)
Melville, New York, United States
$79k-$126k/yr HybridFull Time
PSEG
PSEGNYSE: PEG: Investor-owned electric and gas utility.
5+ YOEBachelor's degree and 5+ years of analytical/customer research experience; strong quantitative and qualitative methods, survey design, regression, segmentation, propensity modeling; excellent communication and problem-solving.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Pivot Tables, Tableau, Power BI, SPSS, SAS, Python, EMR
2w
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Customer Supply Chain Analyst
White Plains, New York, United States
$70k-$80k/yr HybridFull Time
Combe
Combe: Manufacturer of niche personal care and grooming products.
1+ YOEBachelor's degree,1+ year supply chain/customer operations experience,strong Excel and analytical skills,experience with ERP (Oracle/SAP/PeopleSoft) and Power BI preferred,excellent communication.
Microsoft Excel, Oracle, SAP, PeopleSoft, Power BI
2w
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Customer Sales Analyst, Target
Parsippany, New Jersey, United States
$89k-$118k/yr HybridFull Time
Ferrero
Ferrero: Global manufacturer of chocolate and confectionery products.
3+ YOERequires 3+ years preferred in CPG, a bachelor's degree in business, strong analytical and communication skills, Microsoft Office proficiency, and ability to travel approximately 10%.
Circana, TCN, POL, SAP, Microsoft Office
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Analyst, GTM Customer Intelligence
San Francisco or New York City or Seattle or United States
$127k-$182k/yr RemoteFull Time
Apollo.io
Apollo.io: AI-powered platform for B2B sales intelligence and outreach automation.
3+ YOE3+ years in analytics/CS Ops/RevOps with post-sales B2B SaaS experience; strong SQL, BI tooling, Salesforce/CS platform experience; familiarity with health scoring, churn, NRR, renewals; AI/LLM fluency; strong communication.
SQL, Looker, Tableau, Salesforce, Gainsight, Vitally, ChurnZero, LLMs
1w
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Customer Service Desk Analyst 1 Job ID - 3114
Bridgewater, New Jersey, United States
$48k-$70k/yr HybridFull Time
iconectiv
iconectiv: Provides secure network and numbering services for telecommunications providers.
1+ YOE1–2 years customer service experience, BA preferred, US citizenship required, familiarity with Oracle SQL/Java/UNIX/ServiceNow/MS Office, strong written/verbal skills, willing to work 8am–8pm shifts and rotational on-call including weekends.
Oracle SQL, Java, UNIX, Microsoft Office, ServiceNow, JSON, HTML, JavaScript, Web Services, XML, Red Hat Jboss Enterprise Advanced Platform, CA Rally
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Product Analyst, Customer
New York City, New York, United States
$100k-$135k/yr HybridFull Time
Shiftsmart
Shiftsmart: Labor marketplace platform for flexible hourly work shifts.
2+ YOE2+ years in analytics, strong SQL, familiarity with Python or R, experience with data pipelines and transformation, customer-facing reporting, forecasting, and cross-functional collaboration.
SQL, Python, R, Git
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Analyst, Customer Growth & Retention
New York, New York, United States
$55k-$67k/yr HybridFull Time
Foot Locker
Foot LockerNYSE: DKS: Retailer of athletic footwear and lifestyle apparel products.
1+ YOEBachelor's preferred, 1+ years in marketing/CRM/analytics, strong analytical and communication skills, proficiency in Microsoft Excel; familiarity with Power BI, CRM platforms, and lifecycle marketing.
Microsoft Excel, Power BI, CRM
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Analyst, Customer Growth & Retention
New York, New York, United States
$55k-$67k/yr HybridFull Time
Foot Locker
Foot LockerNYSE: FL: Specialty athletic footwear and apparel retailer.
1+ YOE1+ years marketing/CRM/analytics experience preferred; Bachelor's degree preferred; strong analytical, communication, and project management skills; proficiency in Microsoft Excel; familiarity with Power BI and CRM/marketing automation platforms preferred.
Microsoft Excel, Power BI
2d
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Senior Analyst, Customer Insights
New York City, New York, United States
$90k-$100k/yr OnsiteFull Time
OUTFRONT Media
OUTFRONT MediaNYSE: OUT: Provides billboard, transit, and digital advertising across North America.
4+ YOERequires 4–7 years in customer insights, survey research, sales operations, or analytics; hands-on Qualtrics experience; strong analysis, data interpretation, Excel, and large-dataset skills.
Qualtrics, Salesforce, Microsoft Excel, Sigma
3mo
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Sr Tech Customer Success Analyst
Bridgewater or Morrisville
HybridFull Time
Syneos Health
Syneos Health: Clinical trial and commercialization services for biopharmaceutical firms.
3+ YOE3–4 years in Business Analysis within a technology environment; Salesforce BA experience; SDLC/Agile; data/analytic skills in Life Sciences/Healthcare; strong communication.
Salesforce, SDLC, Agile, Data Analysis Tools, Reporting Tools
1w
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Analyst, Customer Service Support Operations
Spring Valley, New York, United States
$85k-$110k/yr OnsiteFull Time
Consolidated Edison
Consolidated EdisonNYSE: ED: Provides electric, gas, and steam services in New York.
2+ YOERequires analytical problem-solving, communication, organization, Microsoft Office proficiency, a driver's license, and qualifying education or 2–6+ years of related experience in customer service, collections, or data analytics.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CC&B, Oracle
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Analyst, Customer Growth & Retention
New York, New York, United States
$55k-$67k/yr HybridFull Time
Foot Locker
Foot LockerNYSE: FL: A global retailer of athletic footwear and apparel.
1+ YOE1+ years marketing/CRM/analytics experience, proficiency with Microsoft Excel; Bachelor’s degree preferred; strong analytical, communication, and project management skills; familiarity with Power BI, CRM, or marketing automation preferred.
Microsoft Excel, Power BI, CRM platforms, marketing automation tools, presentation tools