53 customer analyst jobs at 35 companies in Dearborn, MI

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Customer Experience Analyst I
Troy, Michigan, United States
HybridFull Time
United States Steel Corporation
United States Steel Corporation: Produces and sells flat-rolled and tubular steel products.
2+ YOEBachelor's degree or equivalent, minimum 2 years related customer experience, strong communication and organizational skills, proficiency in Microsoft Office/Excel and Oracle EBS, ability to work collaboratively and travel up to 25%.
Oracle EBS, Microsoft Office, Microsoft Excel
1w
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Customer Experience Analyst
Warren, Michigan, United States
HybridFull Time
General Motors
General MotorsNYSE: GM: Manufactures and sells automobiles and automotive parts globally.
3+ YOEBachelor’s degree or equivalent practical experience; 3–5 years in technical, systems, analytics, platform operations, or connected services; strong SQL, APIs, databases, and analytical problem-solving skills.
SQL, Power BI, Tableau, Azure, Databricks, Hadoop/Hive, Teradata, Oracle, Kafka, Python, PySpark, ELK, ETL
1mo
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Command Center Analyst - Workforce Management Real Time Analyst, third shift
Warren, Michigan, United States
OnsiteFull Time
Teleperformance
TeleperformanceEuronext Paris: TEP: Global provider of outsourced customer experience management services.
0.5+ YOE6+ months workforce management analyst experience preferred, strong customer service and communication, advanced Excel and email skills, flexible availability, pass background/drug/credit checks.
Email, Microsoft Excel
9h
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Analyst (Non-Voice)
Wayne, Michigan, United States
$62k-$65k/yr OnsiteFull Time
HCLTech
HCLTechNational Stock Exchange of India: HCLTECH: Global technology providing digital, engineering, and cloud services.
High school diploma or equivalent, basic automotive diagnostics, Microsoft Office proficiency, intermediate typing, customer service, clear written communication, multitasking, and critical thinking; automotive or contact center experience preferred.
Microsoft Office
3w
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Customer Care Reporting & Analytics Analyst
Auburn Hills, Michigan, United States
OnsiteFull Time
Stellantis
StellantisNYSE: STLA: Designs, manufactures, and sells passenger cars and commercial vehicles.
1+ YOEBachelor's in business/data analytics/statistics,1+ year experience,Salesforce and Excel proficiency,ability to create executive presentations,knowledge of Genesys preferred.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Genesys, Pure Insights
3w
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Customer Care Reporting & Analytics Analyst
Auburn Hills, Michigan, United States
OnsiteFull Time
Stellantis
StellantisNYSE: STLA: Designs and manufactures vehicles for diverse global automotive brands.
1+ YOEBachelor's in business/data analytics/statistics,1+ year experience,proficiency with Salesforce,Microsoft Excel/PowerPoint,strong verbal/written communication,ability to create executive presentations and prioritize work.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Genesys, Pure Insights
2w
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Vehicle Programs Analyst
Dearborn, Michigan, United States
$20/hr OnsiteFull Time
TTEC
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
3+ YOE3 years administrative office experience, high school diploma required; duties include vehicle ordering, titling, billing, audits, customer service; MS Office and mainframe proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, mainframe
2w
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Vehicle Programs Analyst
Dearborn, Michigan, United States
$20/hr HybridFull Time
Percepta
Percepta: Provides customer experience and business services for automotive brands.
3+ YOEHigh school diploma required (bachelor's preferred), 3 years administrative experience, proficiency with mainframe/web systems and Microsoft Office, strong communication, analytical and customer service skills.
mainframe, Microsoft Outlook, Microsoft Word, Microsoft Excel
2w
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Dealer Operations Analyst
Troy, Michigan, United States
OnsiteFull Time
Entrega
Entrega: Provides technology professional services and enterprise IT solutions.
4+ YOEProvide dealer support via phone and email, troubleshoot OEM software and data processes, perform technical onboarding, maintain high-quality documentation; Bachelor’s or 4+ years customer/technical support experience.
3d
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Bilingual One Port User Support Analyst
Toronto or Abbotsford or Boisbriand or Brossard or Burnaby or Joliette or Kamloops or Calgary or Chilliwack or Edmonton or Fredericton or Halifax or Hamilton or Kanata or Kelowna or Kingston or Kitchener or Langley or Lethbridge or London or Moncton or Montreal or Mount Royal or North Bay or Oakville or Ottawa or Prince George or Quebec City or Quesnel or Regina or Saint John or Saskatoon or Sault Ste. Marie or St. John's or Sudbury or Swift Current or Terrebonne or Vancouver or Vaughan or Vernon or Victoria or Waterloo or Windsor or Winnipeg
$47k-$72k/yr OnsiteFull Time
KPMG
KPMG: Global professional services firm providing audit, tax, and advisory.
Support analyst experience, fluent French and English, customer service, troubleshooting, documentation, ticketing systems, prioritization, and collaboration skills. Postsecondary business or technology education is preferred.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft SharePoint
1w
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Customs Analyst
Detroit, Michigan, United States
HybridFull Time
American Axle & Manufacturing
American Axle & ManufacturingNYSE: AXL: Manufacturer of automotive driveline and metal forming systems.
3+ YOEBachelor's degree preferred; 3+ years import/export experience; knowledge of classifications/tariffs, FTA/COO certificates, shipment/entry documentation, AES/ACE filings and customs processes; strong analytical skills.
Automated Commercial Environment (ACE), Automated Export System (AES)
2w
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Client Relationship Analyst
Bloomfield Hills, Michigan, United States
OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
Provide client service and administrative support to Financial Advisors/Private Wealth Advisors; strong Microsoft Office, detail orientation, communication skills; willingness to obtain Series securities licenses.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization, Zoom
2mo
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Client Relationship Analyst
Birmingham, Michigan, United States
OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
Provide client service and administrative support to Financial Advisors; high school diploma required, college degree preferred; willingness to obtain Series 7 and Series 66 or Series 63 and Series 65; advanced Microsoft Office skills.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
1d
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Analyst Development Program - Analyst Trainee
Detroit, Michigan, United States
HybridFull Time
Blue Cross Blue Shield of Michigan
Blue Cross Blue Shield of Michigan: Provides health insurance plans and healthcare administration services.
Bachelor's degree in a related field required; customer service experience preferred. Requires analytical, organizational, communication, problem-solving, PC application, project management, and Agile skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SQL, Macros, Agile
1mo
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Material Analyst
Washtenaw County, Michigan, United States
OnsiteFull Time
Gestamp
GestampBME Spanish Exchanges: GEST: Designs and manufactures metal components for the automotive industry.
2+ YOEAnalyze customer releases in SAP, coordinate with suppliers and inventory control, manage expedites, generate material reports, and support supplier relations; requires SAP and Excel experience.
SAP, Supplier Exchange, Electronic Data Interchange (EDI), Advanced Shipping Notice (ASN), Microsoft Excel
1mo
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Administrative Analyst
Dearborn, Michigan, United States
OnsiteFull Time
Ford Component Sales
Ford Component Sales: Sells genuine Ford engines and components to manufacturers.
High school diploma or GED (or 1-3 months related experience); strong customer service, billing resolution, shipment tracking, RMA/OWS familiarity, basic analytical and communication skills.
OWS (Online Warranty System)
2mo
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Materials Analyst
Clinton Township, Michigan, United States
OnsiteFull Time
Performance Seats
Performance Seats: Manufacturer of commercial vehicle seating and advanced composite components.
2+ YOEBachelor's in supply chain or engineering (or 4 years related experience); 2+ years MRP experience; ERP (preferably PLEX) and Microsoft Word/Excel/PowerPoint proficiency; customs & duties knowledge.
MRP, PLEX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Logistics Analyst
Warren, Michigan, United States
OnsiteFull Time
ManTech
ManTech: Provides technology solutions for defense and intelligence agencies.
7+ YOEHigh school diploma and 7 years relevant experience; experience with ELMS or GCSS-A; valid driver\u0002s license; ability to pass drug screen; able to meet with government customers and visit TACOM weekly.
Enterprise Logistics Management System (ELMS), GCSS-A, CRTs
1mo
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Forecast Analyst
Wixom, Michigan, United States
$65k-$75k/yr OnsiteFull Time
Niterra North America
Niterra North AmericaTokyo Stock Exchange: 5334: Manufactures and supplies automotive ignition and sensor components.
3+ YOE3+ years demand planning experience with best-in-class planning systems, ability to run SKU/customer forecasts, analyze data, lead S&OP, maintain large databases, and strong communication skills.
Arkieva, Logility, Blue Yonder, Demand 360, GIMS
2w
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Individual Life Insurance Death Claims Analyst - US HYBRID
Austin or New Orleans or Ashburn or Bellevue or Tulsa or Charleston or Detroit or Plano or Farmington Hills or Nashville or Brooklyn or Manhattan or Newark
HybridFull Time
DXC Technology
DXC TechnologyNYSE: DXC: Global provider of IT services and business technology solutions.
2+ YOEHigh school diploma, 2+ years individual life insurance and full-cycle death claims experience, Microsoft Office and MS Teams proficiency, strong customer service, documentation, and multitasking skills; located within commuting distance of a DXC office and legally authorized to work in the U.S.
Microsoft Office, MS Teams