53 customer analyst jobs at 35 companies in Dearborn, MI
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Customer Experience Analyst I
Troy, Michigan, United States
HybridFull Time
United States Steel Corporation: Produces and sells flat-rolled and tubular steel products.
2+ YOEBachelor's degree or equivalent, minimum 2 years related customer experience, strong communication and organizational skills, proficiency in Microsoft Office/Excel and Oracle EBS, ability to work collaboratively and travel up to 25%.
HCLTechNational Stock Exchange of India: HCLTECH: Global technology providing digital, engineering, and cloud services.
High school diploma or equivalent, basic automotive diagnostics, Microsoft Office proficiency, intermediate typing, customer service, clear written communication, multitasking, and critical thinking; automotive or contact center experience preferred.
StellantisNYSE: STLA: Designs, manufactures, and sells passenger cars and commercial vehicles.
1+ YOEBachelor's in business/data analytics/statistics,1+ year experience,Salesforce and Excel proficiency,ability to create executive presentations,knowledge of Genesys preferred.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Genesys, Pure Insights
StellantisNYSE: STLA: Designs and manufactures vehicles for diverse global automotive brands.
1+ YOEBachelor's in business/data analytics/statistics,1+ year experience,proficiency with Salesforce,Microsoft Excel/PowerPoint,strong verbal/written communication,ability to create executive presentations and prioritize work.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Genesys, Pure Insights
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
3+ YOE3 years administrative office experience, high school diploma required; duties include vehicle ordering, titling, billing, audits, customer service; MS Office and mainframe proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, mainframe
Percepta: Provides customer experience and business services for automotive brands.
3+ YOEHigh school diploma required (bachelor's preferred), 3 years administrative experience, proficiency with mainframe/web systems and Microsoft Office, strong communication, analytical and customer service skills.
mainframe, Microsoft Outlook, Microsoft Word, Microsoft Excel
Entrega: Provides technology professional services and enterprise IT solutions.
4+ YOEProvide dealer support via phone and email, troubleshoot OEM software and data processes, perform technical onboarding, maintain high-quality documentation; Bachelor’s or 4+ years customer/technical support experience.
Toronto or Abbotsford or Boisbriand or Brossard or Burnaby or Joliette or Kamloops or Calgary or Chilliwack or Edmonton or Fredericton or Halifax or Hamilton or Kanata or Kelowna or Kingston or Kitchener or Langley or Lethbridge or London or Moncton or Montreal or Mount Royal or North Bay or Oakville or Ottawa or Prince George or Quebec City or Quesnel or Regina or Saint John or Saskatoon or Sault Ste. Marie or St. John's or Sudbury or Swift Current or Terrebonne or Vancouver or Vaughan or Vernon or Victoria or Waterloo or Windsor or Winnipeg
$47k-$72k/yrOnsiteFull Time
KPMG: Global professional services firm providing audit, tax, and advisory.
Support analyst experience, fluent French and English, customer service, troubleshooting, documentation, ticketing systems, prioritization, and collaboration skills. Postsecondary business or technology education is preferred.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft SharePoint
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
Provide client service and administrative support to Financial Advisors/Private Wealth Advisors; strong Microsoft Office, detail orientation, communication skills; willingness to obtain Series securities licenses.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization, Zoom
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
Provide client service and administrative support to Financial Advisors; high school diploma required, college degree preferred; willingness to obtain Series 7 and Series 66 or Series 63 and Series 65; advanced Microsoft Office skills.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
Blue Cross Blue Shield of Michigan: Provides health insurance plans and healthcare administration services.
Bachelor's degree in a related field required; customer service experience preferred. Requires analytical, organizational, communication, problem-solving, PC application, project management, and Agile skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SQL, Macros, Agile
GestampBME Spanish Exchanges: GEST: Designs and manufactures metal components for the automotive industry.
2+ YOEAnalyze customer releases in SAP, coordinate with suppliers and inventory control, manage expedites, generate material reports, and support supplier relations; requires SAP and Excel experience.
SAP, Supplier Exchange, Electronic Data Interchange (EDI), Advanced Shipping Notice (ASN), Microsoft Excel
Ford Component Sales: Sells genuine Ford engines and components to manufacturers.
High school diploma or GED (or 1-3 months related experience); strong customer service, billing resolution, shipment tracking, RMA/OWS familiarity, basic analytical and communication skills.
Performance Seats: Manufacturer of commercial vehicle seating and advanced composite components.
2+ YOEBachelor's in supply chain or engineering (or 4 years related experience); 2+ years MRP experience; ERP (preferably PLEX) and Microsoft Word/Excel/PowerPoint proficiency; customs & duties knowledge.
MRP, PLEX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
ManTech: Provides technology solutions for defense and intelligence agencies.
7+ YOEHigh school diploma and 7 years relevant experience; experience with ELMS or GCSS-A; valid driver\u0002s license; ability to pass drug screen; able to meet with government customers and visit TACOM weekly.
Enterprise Logistics Management System (ELMS), GCSS-A, CRTs
Niterra North AmericaTokyo Stock Exchange: 5334: Manufactures and supplies automotive ignition and sensor components.
3+ YOE3+ years demand planning experience with best-in-class planning systems, ability to run SKU/customer forecasts, analyze data, lead S&OP, maintain large databases, and strong communication skills.
Individual Life Insurance Death Claims Analyst - US HYBRID
Austin or New Orleans or Ashburn or Bellevue or Tulsa or Charleston or Detroit or Plano or Farmington Hills or Nashville or Brooklyn or Manhattan or Newark
HybridFull Time
DXC TechnologyNYSE: DXC: Global provider of IT services and business technology solutions.
2+ YOEHigh school diploma, 2+ years individual life insurance and full-cycle death claims experience, Microsoft Office and MS Teams proficiency, strong customer service, documentation, and multitasking skills; located within commuting distance of a DXC office and legally authorized to work in the U.S.