53 customer analyst jobs at 41 companies in Epping, NH
2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
1w
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Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
5+ YOEBS in quantitative field or equivalent, 5+ years experience (or Masters+3), strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design and contact center analytics experience preferred.
SQL, Microsoft Excel, Tableau, Hex, Python, R
4w
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Senior Customer Experience Analyst
Boston, Massachusetts, United States
$90k-$121k/yr HybridFull Time
3+ YOE3+ years CX/VoC or analytics experience, bachelor’s degree or equivalent, hands-on Qualtrics and experience with Salesforce/Gainsight, familiarity with APIs, Snowflake, SQL, Power BI, strong analytical and communication skills.
Qualtrics, XM Directory, Salesforce, Gainsight, Snowflake, SQL, Power BI
3w
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Analyst, Customer Solutions
Londonderry, New Hampshire, United States
OnsiteFull Time
No specific qualifications listed; company encourages applicants from diverse backgrounds and offers training and development opportunities.
1w
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Customer Experience (CX) Insights Analyst
Boston, Massachusetts, United States
$73k-$122k/yr HybridFull Time
2+ YOE2+ years experience in CX, VoC, analytics or research; university degree in quantitative/business/technical discipline; experience with NPS/OSAT, forecasting, dashboards, and executive storytelling.
NPS, OSAT, Medallia, Qualtrics, Adobe Analytics, Microsoft Excel, Microsoft PowerPoint, Power BI, Tableau
1mo
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Senior Analyst, PropTech Customer Systems
Atlanta or Newton
$85k-$105k/yr OnsiteFull Time
4+ YOEBachelor's degree, 4+ years multifamily experience, hands-on PropTech platform experience, workflow analysis, stakeholder collaboration, travel as required.
Yardi Interfaces, Yardi Screening, Bilt, The Guarantors, Jetty, Verifast, SafeRent, EliseAI, Funnel, Bluemoon, Claude, Microsoft Copilot, Google Gemini Enterprise, OpenAI
4w
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Senior Customer Success Systems Analyst (Gainsight)
Boston, Massachusetts, United States
$110k-$164k/yr HybridFull Time
3+ YOE3+ years Gainsight administration in SaaS, Gainsight Level 3, experience with rules, scorecards, CTAs, reporting; strong project management and stakeholder communication.
Gainsight, Salesforce, Gong, Outreach
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
4d
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Solutions Analyst I
Boston or Waltham
$65k-$75k/yr HybridFull Time
0+ YOEBachelor’s degree or 0–2 years in customer service or technology; strong client-facing communication, problem-solving, analytical skills, initiative, and ability to handle increasing responsibility.
5d
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Implementation Analyst
New York City or Boston
HybridFull Time
0+ YOEBachelor's degree, 0–2 years experience, strong Excel and data skills, interest in private markets, SQL or API exposure a plus, excellent communication and analytical ability.
Microsoft Excel, SQL, APIs
4d
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Utilities Business Systems Analyst - Customer Systems
Boston, Massachusetts, United States
RemoteTemporary, Contract
10+ YOERequires 10+ years of business analysis experience, utilities and Customer Service Systems expertise, requirements and process mapping skills, stakeholder management, and Agile or SAFe experience. Bachelor's degree or equivalent required.
Customer Service Systems (CSS), Customer/1 (C1), Agile, SAFe
2w
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Product Support Analyst
Boston, Massachusetts, United States
$73k-$90k/yr HybridFull Time
Benchling: Cloud platform for biotechnology research and development.
BS or M.Sc in a life science, lab/research experience, customer-facing experience, strong communication, organization, empathy, and autonomy.
Benchling, API
4w
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Operations Analyst, Operations Analyst, Customer Retention - Acton, MA (Hybrid)
Acton, Massachusetts, United States
$65k-$98k/yr HybridFull Time
3+ YOEBachelor's degree,3+ years in analytics/operations/project coordination,experience with Agile/Kanban,ability to translate data into action and lead cross-functional programs.
Microsoft Excel, Azure DevOps, Jira, SQL, Power BI, Tableau
1mo
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Senior Systems Configuration Analyst
Boston or New York or Kansas City or Atlanta or Minneapolis or Richmond
$72k-$109k/yr OnsiteFull Time
5+ YOEPerform business application configuration, testing, analysis and troubleshooting for payments systems; coordinate with customers and internal partners; 5+ years experience preferred; bachelor's degree or equivalent experience.
Microsoft Office Applications, Local Customer Directory (LCD), Account Management Information Systems (AMI), FedLine, FedPayments Manager (FPM), Fedwire Funds and Securities, FedNow
2mo
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Client Relationship Analyst
Boston, Massachusetts, United States
$34k-$90k/yr OnsiteFull Time
High school diploma required (college preferred). Detail-oriented, strong client service and communication skills, advanced Microsoft Office, willing to obtain Series 7/63/65/66 registrations, industry experience a plus.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
2mo
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Client Relationship Analyst
Boston, Massachusetts, United States
$34k-$90k/yr OnsiteFull Time
Provide client support and administrative services for financial advisory teams; HS diploma required, college degree preferred; Series 7/66/63/65 licenses or willingness to obtain; strong MS Office skills.
Microsoft Office
1d
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Analyst, Retirement Partners
Fort Mill or Charlotte or Boston
$32-$53/hr OnsiteFull Time
2+ YOEBachelor’s degree or equivalent experience, 2+ years in data management or analytics, strong Excel and analytical skills, communication, collaboration, process improvement, and customer service abilities.
Microsoft Office, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint, CRM, Dynamics, SalesForce, Tableau, Alteryx, SQL
2w
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Business Analyst
Medford, Massachusetts, United States
$90k-$120k/yr OnsiteFull Time
4+ YOE4+ years business/software usability analysis in Agile, BA/BS preferred, experience with Oracle/Postgres, SQL, BI/AI tools, strong communication, analytical and customer-orientation.
Oracle, Postgres, SQL, Business Intelligence tools, AI tools, APIs
18h
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Program Analyst
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$132k-$178k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to NH-03 or GS-13, including data-driven analysis, integrated program insights, team leadership, business intelligence, and resolving competing customer priorities.
Business intelligence tools, Microsoft Word
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