1mo
Save
Mark Applied
Hide
Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
6d
Save
Mark Applied
Hide
Senior Customer Experience Analyst
Boston, Massachusetts, United States
$90k-$121k/yr HybridFull Time
3+ YOE3+ years CX/VoC or analytics experience, bachelor’s degree or equivalent, hands-on Qualtrics and experience with Salesforce/Gainsight, familiarity with APIs, Snowflake, SQL, Power BI, strong analytical and communication skills.
Qualtrics, XM Directory, Salesforce, Gainsight, Snowflake, SQL, Power BI
1d
Save
Mark Applied
Hide
Analyst, Customer Solutions
Londonderry, New Hampshire, United States
OnsiteFull Time
No specific qualifications listed; company encourages applicants from diverse backgrounds and offers training and development opportunities.
5d
Save
Mark Applied
Hide
Senior Customer Success Systems Analyst (Gainsight)
Boston, Massachusetts, United States
$110k-$164k/yr HybridFull Time
3+ YOE3+ years Gainsight administration in SaaS, Gainsight Level 3, experience with rules, scorecards, CTAs, reporting; strong project management and stakeholder communication.
Gainsight, Salesforce, Gong, Outreach
1mo
Save
Mark Applied
Hide
Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1mo
Save
Mark Applied
Hide
Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
5d
Save
Mark Applied
Hide
Operations Analyst, Operations Analyst, Customer Retention - Acton, MA (Hybrid)
Acton, Massachusetts, United States
$65k-$98k/yr HybridFull Time
3+ YOEBachelor's degree,3+ years in analytics/operations/project coordination,experience with Agile/Kanban,ability to translate data into action and lead cross-functional programs.
Microsoft Excel, Azure DevOps, Jira, SQL, Power BI, Tableau
1mo
Save
Mark Applied
Hide
Product Support Analyst
Boston, Massachusetts, United States
$73k-$90k/yr HybridFull Time
BS or M.Sc. in a life science field required, lab/research experience and customer-facing experience preferred; strong written/verbal communication, organization, empathy, and ability to learn product and scientific concepts quickly.
Benchling
1mo
Save
Mark Applied
Hide
Data Analyst - Front Office - Customer Data
Nashville or Monterrey or Dallas or Chicago or Raleigh or Boston
$102k-$152k/yr HybridFull Time
5+ YOEMaster data management and governance experience; 5+ years in manufacturing data; SAP, ETL, SQL; advanced Excel; travel up to 50-75%; passport required.
SAP, ETL, SQL, Excel
1w
Save
Mark Applied
Hide
Sr Analyst Service Ops
Danvers, Massachusetts, United States
$79k-$128k/yr HybridFull Time
5+ YOEBachelor's or Associate degree required, 5+ years relevant experience, strong communication and customer service skills, regulatory knowledge for medical devices; SAP and Salesforce preferred.
SAP, Salesforce
2w
Save
Mark Applied
Hide
Senior Systems Configuration Analyst
Boston or New York or Kansas City or Atlanta or Minneapolis or Richmond
$72k-$109k/yr OnsiteFull Time
5+ YOEPerform business application configuration, testing, analysis and troubleshooting for payments systems; coordinate with customers and internal partners; 5+ years experience preferred; bachelor's degree or equivalent experience.
Microsoft Office Applications, Local Customer Directory (LCD), Account Management Information Systems (AMI), FedLine, FedPayments Manager (FPM), Fedwire Funds and Securities, FedNow
1w
Save
Mark Applied
Hide
Senior Data Analyst - Digital (Customer Insights & Analytics)
Buffalo or Boston or Baltimore or Washington or Wilmington or Bridgeport or Burlington or New York
$113k-$189k/yr HybridFull Time
5+ YOEBachelor's degree and minimum 5 years related experience; strong SQL and relational database skills; experience with SAS, Python or R; BI tool experience (PowerBI, Tableau); web/digital analytics experience.
SQL, SAS, Python, R, PowerBI, Tableau
1mo
Save
Mark Applied
Hide
Client Relationship Analyst
Boston, Massachusetts, United States
$34k-$90k/yr OnsiteFull Time
Provide client support and administrative services for financial advisory teams; HS diploma required, college degree preferred; Series 7/66/63/65 licenses or willingness to obtain; strong MS Office skills.
Microsoft Office
2mo
Save
Mark Applied
Hide
Client Relationship Analyst
Worcester or Middleton
$15-$43/hr OnsiteFull Time
High school diploma required (college preferred). Strong client service, Microsoft Office skills, attention to detail, and willingness to obtain required FINRA series licenses. Ability to execute money movements and support advisors.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
2w
Save
Mark Applied
Hide
RFP Analyst
Wellesley Hills or Hartford or Baltimore or Kansas City or Milwaukee or Nashville or Portland
$66k-$99k/yr OnsiteFull Time
Complete and customize RFP/RFI responses, collaborate with SMEs, strong written/verbal communication, time management, detail orientation, and proficiency in Microsoft Excel and Word.
Microsoft Excel, Microsoft Word, The Source, Field Talk Online
2w
Save
Mark Applied
Hide
RFP Analyst
Wellesley Hills or Hartford or Baltimore or Kansas City or Milwaukee or Nashville or Portland
$66k-$99k/yr OnsiteFull Time
Prepare customized RFP/RFI responses, collaborate with SMEs, maintain RFP database, strong written/verbal communication, time management, and Microsoft Excel/Word proficiency.
Microsoft Excel, Microsoft Word
2w
Save
Mark Applied
Hide
Collections Analyst
Richmond or Waltham
$55k-$70k/yr OnsiteFull Time
2+ YOECollect past-due amounts, handle incoming calls/emails to resolve credit issues, review lien waivers, reconcile accounting records; high school diploma and 2 years related experience; basic Excel/Word proficiency; strong problem-solving and customer focus.
Microsoft Excel, Microsoft Word
1w
Save
Mark Applied
Hide
Application Analyst III
Nashua, New Hampshire, United States
OnsiteFull Time
3+ YOE3+ years in clinical informatics or healthcare IT; working knowledge of EHR/EMR or practice management systems; SQL and reporting experience; strong customer service and Microsoft Office skills.
Electronic Health Record (EHR), Electronic Medical Record (EMR), Athena Practice EMR/EHS, SQL, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
Save
Mark Applied
Hide
Systems Analyst, AVP
Burlington, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
5+ YOE5+ years relevant industry experience; experience with Charles River IMS and financial services systems; Microsoft SQL Server/Oracle/Sybase and XML familiarity; strong customer service, troubleshooting, and communication skills; bachelor’s degree preferred.
Charles River IMS, Microsoft SQL Server, Oracle, Sybase, XML
2w
Save
Mark Applied
Hide
Custom Income Strategies (CIS) Analyst
Boston, Massachusetts, United States
$100k-$160k/yr HybridFull Time
4+ YOEBS/MS in a quantitative field; 4+ years fixed income experience focused on portfolio construction, optimization, relative value and risk management; high proficiency in Python, SQL, VBA, and Excel; strong communication and problem-solving skills.
Python, SQL, VBA, Microsoft Excel
Explore Jobs