63 customer analyst jobs at 44 companies in Exton, PA
3d
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
4w
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Senior Analyst, Market & Customer Intelligence
Exton, Pennsylvania, United States
OnsiteFull Time
10+ YOE10+ years in market/customer intelligence or competitive analysis in B2B SaaS; experience designing VoC, win/loss, and product analytics programs; strong qualitative and quantitative research and executive communication skills.
Pendo, Mixpanel, Salesforce
1mo
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Customer Support Services Analyst
Allentown, Pennsylvania, United States
OnsiteFull Time
2+ YOEProvide remote technical support for users; perform diagnostics, troubleshooting, incident escalation; 2 years PC/LAN or service desk experience preferred; associate degree in IT/CS or high school with comparable experience.
2mo
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Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yr OnsiteFull Time
5+ YOEBachelor's in supply chain or related field, 5+ years distribution/logistics or systems analysis experience, advanced Microsoft Excel/PowerPoint/Word, NetSuite preferred, Tableau/Power BI a plus, strong analytical and communication skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Power BI
2mo
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Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yr OnsiteFull Time
5+ YOEBachelor's in supply chain or related field required; 5+ years distribution/logistics or systems analysis; strong Excel/PowerPoint skills, NetSuite experience preferred; analytical, project management and communication skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Microsoft Power BI, EDI, API
2mo
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Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yr OnsiteFull Time
5+ YOEBachelor's in supply chain or related field required; 5-7 years distribution/logistics or systems analysis experience; advanced Excel/PowerPoint/Word; NetSuite, Tableau/Power BI experience preferred; strong analytical, project and cross-functional skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Power BI, EDI, API
1w
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Process Analyst - Customer Ops
Newark or Bordentown or Springfield or Edison
$94k-$148k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years of relevant business or analytics experience, or 9+ years without a degree. Requires advanced analytics, SAP, SQL, Power BI, process improvement, UAT, reporting, and regulatory knowledge.
SAP Business Workflow, SAP CCS, SAP, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Power BI, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint, SQL, Visual Basic, Microsoft Teams, Microsoft Power Query, Microsoft 365, SAP IS-U, Winshuttle, EDI, UAT
4w
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Analyst II, Customer Experience Process (CCaaS/ServiceNow)
Malvern or Nashville
HybridFull Time
2+ YOE2+ years IT/analytical experience, proficiency with ServiceNow ITSM, Microsoft 365, conversational contact-center technologies; ITIL Foundations required; Lean Six Sigma Yellow Belt preferred.
ServiceNow, Microsoft 365, Nice Copilot, ServiceNow NowAssist
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1w
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Analyst, eCommerce
Philadelphia, Pennsylvania, United States
OnsiteFull Time
2+ YOERequires experience in eCommerce, digital sales, customer experience, marketing, product optimization, analytics, or related functions; strong analytical, communication, organizational, and problem-solving skills.
Adobe Analytics, Quantum Metric, Tableau, SQL
4w
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Supervisor Customer Service Workforce Analyst (Hybrid- PA, NJ, DE) in Philadelphia, Pennsylvania
Philadelphia, Pennsylvania, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years WFM experience in multi-site contact centers, 2+ years supervisory experience preferred, advanced WFM and routing platform skills, Excel and reporting tool proficiency, strong analytical and communication skills.
IEX, Verint, Genesys, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, PowerBI, Tableau, Microsoft Authenticator
4d
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Trade Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOERequires 5+ years in customs brokerage or import, textile and apparel classification experience, U.S. customs regulations knowledge, customs broker license, Microsoft Office proficiency, and strong analytical communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
3w
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Billing Analyst
West Chester, Pennsylvania, United States
OnsiteFull Time
CTDI: Repairs and manages logistics for telecommunications and electronic equipment.
1+ YOEPrepare and submit customer invoices, reconcile billing to revenue forecasts, resolve disputes; requires 1+ year customer service/data analysis experience, strong Excel/Access skills, and attention to detail.
Microsoft Office, Microsoft Excel, Microsoft Access
1mo
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Product Analyst - Supplier Orchestration & Customer/Supplier Collaboration Solutions
Atlanta or Wayne or Oxford or Frankfurt
RemoteFull Time
2+ YOE2–3 years SaaS product analysis experience; strong backlog prioritization, user story creation, data analysis, agile experience; bachelor’s in engineering/supply chain or equivalent; familiarity with supply chain order management and integration.
Jira, Confluence, Pendo, SAP ECC, S/4HANA, EDI, API
2w
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Claims Analyst
Malvern, Pennsylvania, United States
$65k-$94k/yr OnsiteFull Time
Experience in equipment breakdown or claims adjustment; must have or obtain state adjuster licenses; strong communication, analytical, customer-service, and paperless processing skills.
2mo
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Payroll Analyst
New York City or Philadelphia
$70k-$90k/yr HybridFull Time
7+ YOEBA degree, minimum 7 years payroll experience, Workday preferred, Microsoft Office proficiency, strong communication, customer service, multitasking, and attention to detail.
Workday, Microsoft Office
1mo
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Insurance Analyst
Ambler, Pennsylvania, United States
HybridFull Time
Manage insurance portfolio, ensure compliance, process force-placed insurance and claims, strong MS Office skills, contracts knowledge, and excellent communication and customer service.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft Teams, Microsoft Office
1mo
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Pricing Analyst
West Chester, Pennsylvania, United States
OnsiteFull Time
College degree or equivalent, strong analytical skills, attention to detail, ability to prioritize, effective customer/internal interfacing, proficiency with Microsoft Office and SalesForce, experience with LTL pricing encouraged.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, SalesForce
1mo
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Network Analyst
Camden, New Jersey, United States
$34-$56/hr OnsiteFull Time
2+ YOEMinimum 2 years in hardware/desktop/network support, strong troubleshooting and customer-focus, MCSE/MCSA/CCENT/CCNA preferred, high school required; associates/bachelors preferred.
Single-Sign on (SSO)
4w
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Merchandise Inventory Analyst Allocator
King of Prussia, Pennsylvania, United States
$75k-$112k/yr OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience, 2+ years related experience, strong analytical and communication skills, experience with store planning and inventory management.
E3, Manhattan, Microsoft Access, Data Warehouse
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