34 customer analyst jobs at 26 companies in Gardner, MA
2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
3mo
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Customer Demand Analyst
Westfield, Massachusetts, United States
$72k-$92k/yr OnsiteFull Time
7+ YOEHigh school diploma; 7+ years in manufacturing; 3+ years in production coordination or customer-facing role; aerospace quality systems (AS9100) and ITAR preferred; planning/scheduling; strong communication; MS Office; customer engagement; detail-oriented; project management.
Microsoft Office, ERP, Planning software
4d
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Customer Operations Analyst
Watertown, Massachusetts, United States
OnsiteFull Time
1+ YOERequires 1–3 years in customer-facing operations or coordination, strong organization, Excel or Google Sheets proficiency, clear communication, ownership, multitasking, and process improvement skills.
HubSpot, Excel, Google Sheets, AI tools
4d
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Customer Solutions Analyst
Minnetonka or Londonderry
$70k-$80k/yr OnsiteFull Time
3+ YOEAssociate’s degree or equivalent experience required; bachelor’s preferred. Requires 3+ years in analytical, operational, or customer-facing supply chain/manufacturing roles and proficiency with Microsoft Word, Excel, and Access.
Microsoft Word, Microsoft Excel, Microsoft Access
2w
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Senior Customer Payments Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
5+ YOEBachelor's degree in business, finance, accounting, or equivalent; 5–8 years in retail operations, accounting, banking, or related fields; customer payments experience preferred; Microsoft Office proficiency.
Microsoft Office Suite
1mo
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Senior Analyst, PropTech Customer Systems
Atlanta or Newton
$85k-$105k/yr OnsiteFull Time
4+ YOEBachelor's degree, 4+ years multifamily experience, hands-on PropTech platform experience, workflow analysis, stakeholder collaboration, travel as required.
Yardi Interfaces, Yardi Screening, Bilt, The Guarantors, Jetty, Verifast, SafeRent, EliseAI, Funnel, Bluemoon, Claude, Microsoft Copilot, Google Gemini Enterprise, OpenAI
2w
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Solutions Analyst I
Boston or Waltham
$65k-$75k/yr HybridFull Time
0+ YOEBachelor’s degree or 0–2 years in customer service or technology; strong client-facing communication, problem-solving, analytical skills, initiative, and ability to handle increasing responsibility.
2w
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Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
4w
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Insurance Recovery Analyst
Norwood, Massachusetts, United States
$24-$28/hr OnsiteFull Time
4+ YOE4+ years medical claims experience; knowledge of commercial, government, workers' comp and liability claims; HIPAA compliance; Epic/Cerner/Meditech and FACS/ClaimAssists experience a plus; Excel/Word proficiency; strong communication.
Emdeon, ChangeHealthcare, EPIC, Cerner, MEDITECH, FACS (ClaimAssists), Microsoft Excel, Microsoft Word
3mo
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Client Relationship Analyst
Worcester or Middleton
$15-$43/hr OnsiteFull Time
High school diploma required (college preferred). Strong client service, Microsoft Office skills, attention to detail, and willingness to obtain required FINRA series licenses. Ability to execute money movements and support advisors.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
1mo
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Business Analyst
Medford, Massachusetts, United States
$90k-$120k/yr OnsiteFull Time
4+ YOE4+ years business/software usability analysis in Agile, BA/BS preferred, experience with Oracle/Postgres, SQL, BI/AI tools, strong communication, analytical and customer-orientation.
Oracle, Postgres, SQL, Business Intelligence tools, AI tools, APIs
1mo
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Collections Analyst
Richmond or Waltham
$55k-$70k/yr OnsiteFull Time
2+ YOECollect past-due amounts, handle incoming calls/emails to resolve credit issues, review lien waivers, reconcile accounting records; high school diploma and 2 years related experience; basic Excel/Word proficiency; strong problem-solving and customer focus.
Microsoft Excel, Microsoft Word
1mo
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Application Analyst III
Nashua, New Hampshire, United States
OnsiteFull Time
3+ YOE3+ years in clinical informatics or healthcare IT; working knowledge of EHR/EMR or practice management systems; SQL and reporting experience; strong customer service and Microsoft Office skills.
Electronic Health Record (EHR), Electronic Medical Record (EMR), Athena Practice EMR/EHS, SQL, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Systems Analyst, AVP
Burlington, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
5+ YOE5+ years relevant industry experience; experience with Charles River IMS and financial services systems; Microsoft SQL Server/Oracle/Sybase and XML familiarity; strong customer service, troubleshooting, and communication skills; bachelor’s degree preferred.
Charles River IMS, Microsoft SQL Server, Oracle, Sybase, XML
3w
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Administrative Service Analyst
Concord, New Hampshire, United States
$21-$23/hr HybridFull Time
2+ YOEAssociate's degree or equivalent plus ~2 years related experience; customer service or billing administration experience; strong attention to detail and ability to adapt between administration and customer service.
1mo
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Sr BI Analyst
Johnston or Westwood or Columbus
$105k-$140k/yr HybridFull Time
5+ YOEBachelor's degree,5+ years analytics or customer insights experience,proficiency with Excel/SQL/Python,experience with VoC and survey research,strong communication and storytelling skills.
Microsoft Excel, Google Sheets, Power BI, Tableau, Qualtrics, SQL, Python
3mo
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Hybrid Desktop Support Analyst
Springfield, Massachusetts, United States
$20-$25/hr HybridFull Time
1+ YOEHybrid desktop support role; remote and on-site troubleshooting; hardware/software installation; network and printer issues; customer service; 1-3 years experience; CompTIA A+ or equivalent; Associates in IT.
Windows, Active Directory, Microsoft 365, DMS, Networking, VPN, Printers, DMS software, Autotask
1mo
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Senior Growth Marketing Analyst
Somerville, Massachusetts, United States
$95k-$155k/yr OnsiteFull Time
8+ YOE8+ years growth/customer/lifecycle marketing experience, strong analytical and communication skills, experience with email/CRM/analytics platforms, SEO/CRO, and ability to design lifecycle programs.
Marketo, Klaviyo, Salesforce, Google Analytics, BigQuery, Shopify
1mo
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IS Applications Systems Analyst, Jr
Methuen, Massachusetts, United States
$54k-$62k/yr OnsiteFull Time
0+ YOE0–2 years healthcare or IT support experience; exposure to EMR/PM systems; basic database/reporting knowledge; customer service skills; Associate's or Bachelor's in CS/Healthcare/Business or equivalent experience.
EMR, PM, Report Builder, Power BI
1mo
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Trade Planning Analyst - Club Channel
Bedford, New Hampshire, United States
HybridFull Time
1+ YOEBachelor's degree required; 1+ year analytics or related experience preferred. Intermediate Excel required; experience with syndicated data, Circana/Nielsen, customer data platforms, Power BI, and Python is a plus.
Sam's Club Madrid, Dollar General 1010, Circana PTA, GoSimple, Circana, Nielsen, Microsoft Excel, PowerPoint, Power BI, Python
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