167 customer analyst jobs at 120 companies in Hackettstown, NJ
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Customer Experience Analyst
New York, New York, United States
$70k-$110k/yrOnsiteFull Time
Basis: AI agents that automate complex accounting and tax workflows.
Provide first-line customer support for accounting customers, triage and resolve tickets, create knowledge base content, surface product issues, read logs and debug integrations, strong written communication and attention to detail.
Syneos Health: Global biopharmaceutical services for clinical development and commercialization.
3+ YOEBachelor’s degree; 3–4 years as a Business Analyst in tech; Salesforce analytics experience; SDLC and Agile knowledge; data analytics and reporting; UAT and cross-functional collaboration.
Gellert Global Group: Imports and distributes global specialty foods to North American markets.
Strong analytical, communication and Excel skills; attention to detail; ability to manage bids, costing, and customer-facing operations across retail markets.
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven data analysis experience, proficiency in SQL and advanced Microsoft Excel, experience with Tableau or Power BI, bachelor's degree in a quantitative field, strong communication skills.
Harvey: AI platform for legal research and document analysis.
3+ YOE3+ years in information security/customer trust/TPM or consulting, audit experience, customer-facing security communication, 1-2+ years using AI/automation for efficiencies, and strong metrics and reporting skills.
iconectiv: Provides secure network and numbering services for telecommunications providers.
1+ YOE1–2 years customer service experience, BA preferred, US citizenship required, familiarity with Oracle SQL/Java/UNIX/ServiceNow/MS Office, strong written/verbal skills, willing to work 8am–8pm shifts and rotational on-call including weekends.
Oracle SQL, Java, UNIX, Microsoft Office, ServiceNow, JSON, HTML, JavaScript, Web Services, XML, Red Hat Jboss Enterprise Advanced Platform, CA Rally
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder collaboration, and data storytelling.
Microsoft Excel, Power BI, SAP, ERP, CRM, Tableau, SQL, Alteryx
Shiftsmart: Labor marketplace platform for flexible hourly work shifts.
2+ YOE2+ years in analytics, strong SQL, familiarity with Python or R, experience with data pipelines and transformation, customer-facing reporting, forecasting, and cross-functional collaboration.
Foot LockerNYSE: DKS: Retailer of athletic footwear and lifestyle apparel products.
1+ YOEBachelor's preferred, 1+ years in marketing/CRM/analytics, strong analytical and communication skills, proficiency in Microsoft Excel; familiarity with Power BI, CRM platforms, and lifecycle marketing.
Foot LockerNYSE: FL: Specialty athletic footwear and apparel retailer.
1+ YOE1+ years marketing/CRM/analytics experience preferred; Bachelor's degree preferred; strong analytical, communication, and project management skills; proficiency in Microsoft Excel; familiarity with Power BI and CRM/marketing automation platforms preferred.
St. Luke's University Health Network: Operates a network of hospitals and medical education facilities.
2+ YOEProvide remote technical support for users; perform diagnostics, troubleshooting, incident escalation; 2 years PC/LAN or service desk experience preferred; associate degree in IT/CS or high school with comparable experience.
OUTFRONT MediaNYSE: OUT: Provides billboard, transit, and digital advertising across North America.
4+ YOERequires 4–7 years in customer insights, survey research, sales operations, or analytics; hands-on Qualtrics experience; strong analysis, data interpretation, Excel, and large-dataset skills.
Syneos Health: Clinical trial and commercialization services for biopharmaceutical firms.
3+ YOE3–4 years in Business Analysis within a technology environment; Salesforce BA experience; SDLC/Agile; data/analytic skills in Life Sciences/Healthcare; strong communication.
Salesforce, SDLC, Agile, Data Analysis Tools, Reporting Tools
Foot LockerNYSE: FL: A global retailer of athletic footwear and apparel.
1+ YOE1+ years marketing/CRM/analytics experience, proficiency with Microsoft Excel; Bachelor’s degree preferred; strong analytical, communication, and project management skills; familiarity with Power BI, CRM, or marketing automation preferred.
Microsoft Excel, Power BI, CRM platforms, marketing automation tools, presentation tools
San Francisco or New York City or Salt Lake City or Kraków or United Kingdom
$115k-$174k/yrHybridFull Time
Pave: Cloud-based software for managing and benchmarking employee compensation.
2+ YOE2+ years as a Data Analyst, strong SQL and Python skills, marketing/data storytelling experience, customer-facing analysis, familiarity with dbt/Hex/Claude code a plus.
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management, preferably in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder, and reporting experience.
Microsoft Excel, SAP, ERP, CRM, Tableau, SQL, Alteryx, Power BI
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
Dana-co: Designs and markets premium women's intimate apparel and lingerie.
5+ YOEBachelor's degree and 5+ years planning/analyst/buyer experience in department store retail; advanced Excel skills, inventory planning experience, strong analytical and organizational skills.
Microsoft Excel, pivot tables, V-lookup, Macros, Microsoft Office
New York City or Seattle or Raleigh or San Francisco or Washington or London or Amsterdam
$134k-$214k/yrHybridFull Time
Plaid: Provides financial data connectivity and payment infrastructure via APIs.
6+ YOE6+ years in security assurance/GRC with ownership of customer-facing security workflows; experience reviewing security contract provisions; familiarity with SOC 2, ISO 27001, NIST frameworks, PCI, GLBA, GDPR/CCPA; program design, metrics ownership, and AI-assisted workflow experience.