142 customer analyst jobs at 92 companies in Illinois
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Lead Customer Operations Analyst
United States or Illinois
$106k-$136k/yr RemoteFull Time
3+ YOE2+ Mgmt3–5 years in technical support or customer service with 2+ years indirect people management; Bachelor's degree or equivalent; proficiency with Microsoft Excel/PowerPoint/Outlook and Customer Success platforms; strong analytical, communication, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Totango, Gainsight, Pendo, WalkMe, Gainsight PX
2d
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Customer Operations Analyst
Naperville or Lisle
OnsiteFull Time
Strong analytical skills required to analyze customer, order, pricing, fulfillment, invoicing, EDI, and integration data; collaborate cross-functionally and develop reporting, dashboards, process visibility, and root-cause insights.
ERP, WMS, TMS, EDI, customer portals
1w
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Customer Collaboration Analyst
Lake Forest, Illinois, United States
$66k-$111k/yr OnsiteFull Time
5+ YOEBA/BS required, 5+ years in sales/business/supply chain, strong communication, analytical and financial skills, SAP/Blue Yonder/Microsoft Office familiarity, ability to travel 20–40%.
SAP, Blue Yonder, Microsoft Office
1w
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Customer Engagement Senior Analyst
Chicago, Illinois, United States
$62k-$90k/yr HybridFull Time
Translate technical and functional requirements, analyze customer business needs, collaborate with technical teams, explain technical concepts to non-technical audiences; bachelor’s degree and relevant experience; familiarity with data and ETL.
ETL
3w
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Customer Relations Management Analyst
Fulton, Illinois, United States
$57k-$75k/yr OnsiteFull Time
3+ YOEHigh school diploma required; 3+ years customer service/supply chain/IT experience; SAP and Excel proficiency; strong analytics, OTC/process improvement, and customer account management skills.
SAP, PTPlace, Microsoft Excel
2mo
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Analyst, Customer Insights BI
Naperville or Boulder
$96k-$140k/yr OnsiteFull Time
4+ YOEBI and data engineering for consumer insights; Power BI, SQL, Python; experience with syndicated data and CPG/retail datasets.
PowerBI, DAX, Power Query (M), SQL, Python, Tableau, Qlik, Excel, VBA, SSRS, Azure Data Factory, Databricks
2mo
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Analyst, Customer Insights BI
Naperville or Boulder
$96k-$140k/yr OnsiteFull Time
4+ YOEBI specialist proficient in PowerBI, SQL, Python; experienced with CPG/retail data, data modeling, and KPI dashboards. 4–5 years in BI, 2+ years with CPG data; strong communication and cross-functional collaboration.
PowerBI, DAX, Power Query (M), SQL, Python, Tableau, Qlik, Excel, SSRS, Azure Data Factory, Databricks
1w
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Marketing Customer Engagement Lead Analyst
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
6+ YOE6-10 years marketing experience in retail banking/financial services, advanced project management, strong communication, analytical and problem-solving skills; Bachelor's required, Master's preferred.
1w
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Marketing Customer Engagement Lead Analyst
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
6+ YOE6-10 years marketing experience in retail banking/financial services, bachelor’s degree required (master’s preferred), advanced project management, strong communication and problem-solving skills.
2w
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Analyst Sr Customer Loyalty & Insights
Deerfield, Illinois, United States
$79k-$127k/yr OnsiteFull Time
1+ YOEExperience in promotions/marketing/analytics or related area; proficiency with MS Office; strong data analysis, time management and collaboration skills; willingness to travel up to 10%.
Microsoft Office
1mo
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eCommerce & Customer Marketing Senior Analyst
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yr RemoteFull Time
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Microsoft Excel, Sheets, Nielsen, IRI
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
3d
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Channel and Customer Research Analyst
Chicago, Illinois, United States
$52k-$72k/yr OnsiteFull Time
Source and vet channel partners and customers, conduct expert outreach and screening, coordinate interviews, build sector knowledge, and communicate clearly with stakeholders.
LinkedIn, CRM, AI Interviewer
1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1mo
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Operations Analyst - Customer Service
Kenosha or Pleasant Prairie or Milwaukee or Gurnee or Waukegan
OnsiteFull Time
2+ YOEBachelor's degree required, 2+ years data analysis/business intelligence experience, advanced Microsoft Excel, SQL and Power BI skills; strong communication and organizational skills; RPA a plus.
Microsoft Excel, SQL, Power BI, Robotic Process Automation (RPA)
2mo
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Sr Analyst, Global Customer Service
Deerfield, Illinois, United States
$80k-$110k/yr OnsiteFull Time
3+ YOE3-5 years in data analysis or related field; Bachelor's or Associate preferred; healthcare familiarity; Excel, BI tools; CRM, ERP exposure; strong communication and collaboration.
Excel, DAS, Cognos, Power BI, Tableau, Snowflake, JDE, SAP, Salesforce, Celonis
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1mo
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Associate Solutions Analyst
Chicago, Illinois, United States
$70k-$80k/yr HybridFull Time
Bachelor's degree, strong client-facing communication and problem-solving skills; initiative and ability to take increasing responsibility. 1-2 years customer service/tech experience and SQL familiarity preferred.
SS&C Eze, SQL
1w
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Export Traffic Analyst
Chicago, Illinois, United States
$48k-$56k/yr OnsiteFull Time
Provide customer service for shipment inquiries, resolve issues, escalate complex cases, and accurately log interactions; Bachelor’s preferred or equivalent experience; MS Excel knowledge.
Microsoft Excel
1mo
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Client Success Analyst
United States or Illinois or North Carolina or Texas or Georgia or Tennessee or Florida
OnsiteFull Time
5+ YOEBA/BS or equivalent; 5+ years client/customer-facing and leadership experience; strong client service, communication, problem solving; MS Office proficiency; SQL experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SQL
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