62 customer analyst jobs at 42 companies in Jackson, NJ
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Senior Analyst, Market & Customer Intelligence
Exton, Pennsylvania, United States
OnsiteFull Time
Automated Financial Systems: Provides commercial lending software and servicing solutions for banks.
10+ YOE10+ years in market/customer intelligence or competitive analysis in B2B SaaS; experience designing VoC, win/loss, and product analytics programs; strong qualitative and quantitative research and executive communication skills.
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
NRG EnergyNYSE: NRG: Integrated energy and home services provider.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, AI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, and strong communication and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake
Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yrOnsiteFull Time
PepsiCoNASDAQ: PEP: Global food and beverage manufacturer and distributor.
5+ YOEBachelor's in supply chain or related field required; 5+ years distribution/logistics or systems analysis; strong Excel/PowerPoint skills, NetSuite experience preferred; analytical, project management and communication skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Microsoft Power BI, EDI, API
Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yrOnsiteFull Time
PepsiCoNASDAQ: PEP: Produces and distributes global snack and beverage products.
5+ YOEBachelor's in supply chain or related field required; 5-7 years distribution/logistics or systems analysis experience; advanced Excel/PowerPoint/Word; NetSuite, Tableau/Power BI experience preferred; strong analytical, project and cross-functional skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Power BI, EDI, API
Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yrOnsiteFull Time
PepsiCoNASDAQ: PEP: Global manufacturer and distributor of snacks and beverages.
5+ YOEBachelor's in supply chain or related field, 5+ years distribution/logistics or systems analysis experience, advanced Microsoft Excel/PowerPoint/Word, NetSuite preferred, Tableau/Power BI a plus, strong analytical and communication skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Power BI
Public Service Enterprise GroupNYSE: PEG: Providing energy, utility, and power generation services.
5+ YOEBachelor's degree and 5+ years of relevant business or analytics experience, or 9+ years without a degree. Requires advanced analytics, SAP, SQL, Power BI, process improvement, UAT, reporting, and regulatory knowledge.
SAP Business Workflow, SAP CCS, SAP, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Power BI, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint, SQL, Visual Basic, Microsoft Teams, Microsoft Power Query, Microsoft 365, SAP IS-U, Winshuttle, EDI, UAT
2+ YOE2+ years IT/analytical experience, proficiency with ServiceNow ITSM, Microsoft 365, conversational contact-center technologies; ITIL Foundations required; Lean Six Sigma Yellow Belt preferred.
ServiceNow, Microsoft 365, Nice Copilot, ServiceNow NowAssist
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yrRemoteFull Time
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
1+ YOE1 year quality assurance or compliance experience, contact center/customer service experience preferred; strong attention to detail, communication, critical thinking, and ability to manage priorities; regulated gaming license may be required.
AAA Club Alliance: Provides roadside assistance, insurance, and travel services for members.
3+ YOEHigh school diploma or equivalent and 3+ years of related experience required. Requires strong analytical, investigative, writing, communication, confidentiality, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Internet
ComcastNASDAQ: CMCSA: Provides global telecommunications, media content, and entertainment services.
2+ YOERequires experience in eCommerce, digital sales, customer experience, marketing, product optimization, analytics, or related functions; strong analytical, communication, organizational, and problem-solving skills.
Supervisor Customer Service Workforce Analyst (Hybrid- PA, NJ, DE) in Philadelphia, Pennsylvania
Philadelphia, Pennsylvania, United States
HybridFull Time
Independence Health Group: Provides health insurance and healthcare administration services.
5+ YOE2+ Mgmt5+ years WFM experience in multi-site contact centers, 2+ years supervisory experience preferred, advanced WFM and routing platform skills, Excel and reporting tool proficiency, strong analytical and communication skills.
IEX, Verint, Genesys, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, PowerBI, Tableau, Microsoft Authenticator
GEODIS: Global provider of transportation and logistics services.
5+ YOERequires 5+ years in customs brokerage or import, textile and apparel classification experience, U.S. customs regulations knowledge, customs broker license, Microsoft Office proficiency, and strong analytical communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Elemica: Digital supply network platform for process manufacturing supply chains.
2+ YOE2–3 years SaaS product analysis experience; strong backlog prioritization, user story creation, data analysis, agile experience; bachelor’s in engineering/supply chain or equivalent; familiarity with supply chain order management and integration.
Jira, Confluence, Pendo, SAP ECC, S/4HANA, EDI, API
FM Global: Providing commercial property insurance and loss prevention engineering.
Experience in equipment breakdown or claims adjustment; must have or obtain state adjuster licenses; strong communication, analytical, customer-service, and paperless processing skills.
Berkadia: Commercial real estate financing, investment sales, and servicing.
Manage insurance portfolio, ensure compliance, process force-placed insurance and claims, strong MS Office skills, contracts knowledge, and excellent communication and customer service.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft Teams, Microsoft Office