37 customer analyst jobs at 33 companies in Joppatowne, MD
2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
2w
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Customer Care Analyst III - Department of Transportation
Baltimore, Maryland, United States
$49k-$79k/yr OnsiteFull Time
3+ YOEHigh school diploma or GED and three years billing/collection experience; knowledge of Microsoft Word and Excel; ability to communicate, research records, and apply billing policies.
Microsoft Excel, Microsoft Word
3w
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
3d
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Analyst, Member Experience Special Investigations
Wilmington, Delaware, United States
$28-$39/hr HybridFull Time
3+ YOEHigh school diploma or equivalent and 3+ years of related experience required. Requires strong analytical, investigative, writing, communication, confidentiality, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Internet
1w
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Client Service Analyst
Hunt Valley, Maryland, United States
$24-$43/hr RemoteFull Time
2+ YOE2+ years account management and benefits/HSA administration experience, high school diploma/GED, intermediate Microsoft Office proficiency, strong communication and project management skills.
Microsoft Office
1w
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IS Analyst
Baltimore, Maryland, United States
$55k-$85k/yr OnsiteFull Time
2+ YOE2+ years IT support experience or CompTIA A+/Associate's degree; Windows and mobile OS proficiency; customer-focused technical support and hardware/software installation skills.
Windows 7, Windows 10, Windows 11, iOS, Android, TCP/IP, PC imaging solutions, Point of Sale (POS)
2w
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Product Analyst
Owings Mills, Maryland, United States
$77k-$131k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent and 2+ years relevant experience; experience with analytics, customer engagement, agile processes, user stories, and dashboards for digital products.
Adobe Analytics
2w
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Product Analyst
Owings Mills, Maryland, United States
$77k-$131k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent and 2+ years experience; analytics and dashboard experience using Adobe Analytics; customer engagement, agile, user story and acceptance criteria development.
Adobe Analytics
1mo
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Registered Client Relationship Analyst
Bethesda, Maryland, United States
$33k-$88k/yr OnsiteFull Time
High school diploma required; active Series 7 and Series 66 (or Series 63 and 65) required; 2+ years industry experience preferred; advanced Microsoft Office skills and strong client service abilities.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization, Zoom
1mo
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Rules Analyst
Fort Meade, Maryland, United States
$97k-$162k/yr OnsiteFull Time
10+ YOEAnalyze legal and policy documents, identify compliance obligations, design controls and machine-readable rules, engage customers, and prepare reports; requires active TS/SCI w/ Poly and extensive relevant experience.
Microsoft Word, Microsoft PowerPoint, Adobe Pro, Confluence, JIRA
2w
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Individual Life Insurance Death Claims Analyst - US HYBRID
Austin or New Orleans or Ashburn or Bellevue or Tulsa or Charleston or Detroit or Plano or Farmington Hills or Nashville or Brooklyn or Manhattan or Newark
HybridFull Time
2+ YOEHigh school diploma, 2+ years individual life insurance and full-cycle death claims experience, Microsoft Office and MS Teams proficiency, strong customer service, documentation, and multitasking skills; located within commuting distance of a DXC office and legally authorized to work in the U.S.
Microsoft Office, MS Teams
1w
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Analyst - Treasury Management Sales
Lancaster or District of Columbia or Delaware or Maryland or New Jersey or Pennsylvania or Virginia
$22-$37/hr HybridFull Time
2+ YOEBachelor's or equivalent, 2+ years banking/sales-administration or customer service experience, Salesforce experience preferred, strong analytical, communication and organizational skills.
Salesforce
1w
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Supervisory Tax Analyst
Fresno or Oakland or Denver or Jacksonville or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Dallas or Ogden or Richmond or Seattle
$126k-$197k/yr OnsiteFull Time
1+ YOEOne year specialized experience in submission processing with management/leadership duties, applying regulations and procedures, using HRConnect/SETR/ITM, and interacting with internal/external customers.
HRConnect, SETR, ITM, USA Hire, USA STAFFING
3w
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Analyst II, Payroll
Dundalk, Maryland, United States
$56k-$93k/yr OnsiteFull Time
3+ YOEAssociate degree and 3 years finance or payroll experience; proficiency with Microsoft Office and financial systems; strong attention to detail, communication, customer service; APA payroll certification preferred; knowledge of federal/state wage laws.
Microsoft Office, Microsoft SharePoint
1mo
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Rules Analyst 2
Annapolis Junction, Maryland, United States
$138k-$180k/yr OnsiteFull Time
10+ YOEActive TS/SCI with Polygraph required, 10 years relevant experience with Customer authorities and a bachelor's degree (masters/JD or additional experience may substitute); strong writing, analysis, compliance, and collaboration skills; experience supporting government/DoD programs.
Microsoft Word, Microsoft PowerPoint, Adobe Pro, Confluence, JIRA
6d
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Senior Fraud Analyst II (1st and 2nd Shift)
Newark, Delaware, United States
OnsiteFull Time
1+ YOERequires strong analytical, organizational, research, communication, multitasking, and problem-solving skills, high school diploma/GED, and ability to use multiple systems while following regulatory procedures.
technology platforms
1mo
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Rules Analyst L2
Annapolis Junction, Maryland, United States
OnsiteFull Time
10+ YOEActive TS/SCI clearance with MD polygraph required. Responsible for analyzing legal and policy documents, identifying compliance obligations, designing machine-readable controls for automation, preparing reports, and engaging customers. Requires 10 years relevant experience; Bachelor's required (Master's or J.D. may substitute for 2 years).
Microsoft Word, Microsoft PowerPoint, Adobe Pro, Confluence, JIRA
2w
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Financial Account Analyst
Rockville, Maryland, United States
$25/hr HybridFull Time
1+ YOE1+ year customer service in health or 3+ years account management; AR and GAAP knowledge; intermediate Excel and Microsoft Office; strong communication, organization, and customer-service skills.
Microsoft Excel, Microsoft Word, Microsoft Office
3w
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Systems Support Analyst
Annapolis, Maryland, United States
$30-$46/hr RemoteFull Time
1+ YOEClinical exposure and 1+ year IS/IT customer support experience; EMR experience required, Epic preferred; AA/Associates or BA/BS preferred; excellent customer service and presentation skills; participate in on-call rotation.
EMR, Epic
1mo
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IT Support Analyst
Bethesda, Maryland, United States
$65k-$75k/yr OnsiteFull Time
Provide systems administration and user-facing IT support for Windows servers, SQL databases, and PHP web applications; troubleshoot, document, and maintain mission-critical systems for a DoD customer.
Microsoft SQL Server, SQL, PHP, Windows Server, Active Directory, Group Policy, DNS, DHCP, IIS, PowerShell, VMware, Hyper-V
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