26 customer analyst jobs at 23 companies in Killingly Center, CT
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yrHybridFull Time
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
Kinetic Engine Systems: Manufacturer of precision components for aerospace and defense engines.
7+ YOEHigh school diploma; 7+ years in manufacturing; 3+ years in production coordination or customer-facing role; aerospace quality systems (AS9100) and ITAR preferred; planning/scheduling; strong communication; MS Office; customer engagement; detail-oriented; project management.
Cumberland Farms: Operates a chain of convenience stores and fuel stations.
5+ YOEBachelor's degree in business, finance, accounting, or equivalent; 5–8 years in retail operations, accounting, banking, or related fields; customer payments experience preferred; Microsoft Office proficiency.
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
0+ YOEBachelor’s degree or 0–2 years in customer service or technology; strong client-facing communication, problem-solving, analytical skills, initiative, and ability to handle increasing responsibility.
Teknor Apex: Manufactures custom plastic compounds and chemicals for various industries.
2+ YOE2+ years finance/accounting-related experience, strong analytical and critical thinking, advanced Excel and reporting skills, able to research and resolve transaction issues and communicate professionally.
Wind River Environmental: Provides septic pumping, grease trap cleaning, and wastewater management.
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Assist patients with Medicare and insurance navigation, strong computer skills (Gmail, MS Word/Google Docs, Excel), US work authorization, customer-service orientation; multilingual skills preferred.
Gmail, Microsoft Word, Google Docs, Microsoft Excel, CRM
The CCS Companies: Provides debt collection and business process outsourcing services.
4+ YOE4+ years medical claims experience; knowledge of commercial, government, workers' comp and liability claims; HIPAA compliance; Epic/Cerner/Meditech and FACS/ClaimAssists experience a plus; Excel/Word proficiency; strong communication.
Emdeon, ChangeHealthcare, EPIC, Cerner, MEDITECH, FACS (ClaimAssists), Microsoft Excel, Microsoft Word
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
High school diploma required (college preferred). Strong client service, Microsoft Office skills, attention to detail, and willingness to obtain required FINRA series licenses. Ability to execute money movements and support advisors.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
Lansing Building Products: Distributes exterior building materials to professional construction contractors.
2+ YOECollect past-due amounts, handle incoming calls/emails to resolve credit issues, review lien waivers, reconcile accounting records; high school diploma and 2 years related experience; basic Excel/Word proficiency; strong problem-solving and customer focus.
AMETEKNYSE: AME: Manufacturer of electronic instruments and electromechanical devices.
10+ YOE10+ years ERP experience; hands-on Navision (C/AL) required, Business Central (AL) and SAP exposure preferred; strong functional/technical understanding across finance, supply chain, manufacturing; customer-facing experience and strong communication skills.
Navision 2017, Business Central, Sightline, Visual, Sage, C/AL, AL, SAP S/4HANA
Brown University Health: Provides clinical care, medical education, and biomedical research services.
2+ YOEHigh school diploma or equivalent; 2 years PC help desk, computer operations, or network administration experience; knowledge of computer operations/networks; troubleshooting, logging, and customer communication skills.
S&S Worldwide: Sells educational, recreational, and healthcare products through e-commerce.
Maintain customer relationships, reconcile accounts, review invoices, research returns and disputes, accept payments; high school diploma required; college in business preferred; AR/AP experience desired; strong communication and discretion.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word, ERP
Hartford or Sunrise or San Antonio or Alpharetta or Naperville or Scottsdale or Lake Mary
$48k-$72k/yrHybridFull Time
The HartfordNYSE: HIG: Provides business and personal insurance, group benefits, and investments.
High school diploma or GED required; associate or bachelor's degree preferred. Customer service experience preferred, plus Microsoft Office proficiency, organization, time management, and analytical skills.
Helion Technologies: Managed IT and cybersecurity services for auto and truck dealerships.
1+ YOEHybrid desktop support role; remote and on-site troubleshooting; hardware/software installation; network and printer issues; customer service; 1-3 years experience; CompTIA A+ or equivalent; Associates in IT.
Windows, Active Directory, Microsoft 365, DMS, Networking, VPN, Printers, DMS software, Autotask
M.S. Walker: Importer and distributor of fine wine and spirits.
Provide Tier 1 end-user support, device setup, account provisioning, and write knowledge articles; strong problem solving, customer service, Windows/Microsoft 365 and Apple familiarity, associate degree or equivalent, valid driver's license.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Excel, Word, Microsoft Copilot, Active Directory, Microsoft Entra ID, Intune, ERP, WMS, Python, PowerShell
Franklin Sports: Designs and manufactures athletic equipment and licensed sports apparel.
1+ YOE1+ year administrative or B2B customer service experience; bachelor\u0002s degree preferred; experience with online retail portals and Salsify; strong communication, organization, and Excel skills.
Salsify, Vendor Central, Supplier Center, Retail Link, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook