76 customer analyst jobs at 62 companies in Ladera Ranch, CA
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
2mo
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Customer Insights Analyst (Lake Forest, CA, US, 92610)
Lake Forest, California, United States
HybridFull Time
3+ YOEBachelor's degree required, 3+ years in customer insights/VoC or market research, strong qualitative research and thematic coding skills, experience with NPS/CSAT/CES, proficiency in Excel and PowerPoint, Qualtrics and dashboarding experience preferred.
Qualtrics, Qualtrics Text iQ, Power BI, Tableau, Microsoft PowerPoint, Microsoft Excel, Copilot, Claude
1w
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Exam Analyst
Los Angeles County or Los Angeles or Sacramento
$4k-$6k/mo HybridFull Time
Requires analytical skills, database and records management, report evaluation, written recommendations, Excel experience, customer service, project facilitation, and eligibility for the Analyst I classification.
Microsoft Excel
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years experience in digital customer feedback/analytics, experience with VOC tools, strong analytical, project management, and communication skills.
FullStory, AppBot, Digital InBox/Mailbox, Amplitude, Jira, Confluence, Reddit, Mobile App Stores, Loyalty and Rewards platforms
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
3w
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Customer Development & Operations Analyst, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles or United States
$75k-$95k/yr RemoteFull Time
3+ YOE3+ years CPG sales experience, Costco experience preferred, forecasting and analytics (IRI/Numerator), Excel and Salesforce proficiency, bachelor’s or equivalent, willingness to travel up to 30%.
Microsoft Excel, Salesforce, Blue Planner, Numerator, IRI, CRX, Microsoft Teams, Outlook
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Lead Business Analyst (Customer Engagement)
Newport Beach, California, United States
$130k-$140k/yr OnsiteFull Time
5+ YOEBachelor's degree required. 5+ years business analysis experience preferred, 4+ years D365 CE experience, expertise with Power Platform and Microsoft Office, strong communication and stakeholder skills.
Microsoft Dynamics 365 Customer Engagement (CRM), Power Platform, Power Automate, Power Apps, Power BI, Microsoft Word, Microsoft Excel, Microsoft Outlook, Azure, Microsoft Field Services
5d
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Senior Analyst, US Customer Engagement Measurement and Insights
Hyderabad or Los Angeles County
OnsiteFull Time
3+ YOEBA/BS required; advanced degree preferred. Requires 3–5 years in advanced analytics, decision science, or omnichannel measurement, plus Python or R, SQL, cloud platforms, attribution, causal inference, and visualization skills.
Python, R, SQL, Databricks, Snowflake, Power BI, Tableau, LLMs, GenAI
2mo
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Business Analyst, EDI and Customer Service Operations
Irvine, California, United States
$68k-$96k/yr HybridFull Time
3+ YOEBachelor's degree and 3 years related experience; experience with EDI/GHX and electronic order intake, transaction mapping, data analysis, requirements writing, testing, process mapping, and stakeholder collaboration.
GHX, Salesforce, ERP, EDI, Microsoft Office
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Audience Operations Analyst
United States or Los Angeles or New York City
$60k-$80k/yr RemoteFull Time
0+ YOE0–3 years ad tech or media operations experience; bachelor’s degree or equivalent; organized, detail-oriented, comfortable with AI tools and spreadsheets; basic SQL familiarity and quick to learn new platforms.
OpenAP platform, ChatGPT, Claude, Perplexity, Gemini, Monday.com, Asana, SQL
3w
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National Accounts Care Analyst
Huntington Beach, California, United States
$28-$32/hr RemoteFull Time
5+ YOE5+ years supporting national accounts or customer operations, Bachelor's preferred, experience with EDI/ERP/retailer compliance, strong analytical and escalation management skills, Microsoft Office proficiency.
Electronic Data Interchange (EDI), ERP, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
3mo
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Analyst, Loyalty & CRM
Manhattan Beach, California, United States
$85k-$120k/yr OnsiteFull Time
2+ YOEAnalyze customer loyalty data, support CRM programs, segmentation, testing, and reporting; 2–4 years CRM analytics; Bachelor's degree.
GA4, CRM platforms, A/B testing, customer reporting tools, AI-driven personalization
1mo
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AI Analysis & Performance Analyst - Customer Support, Trust & Safety
Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
OnsiteFull Time
3+ YOE3+ years experience building models/data pipelines and applying LLMs; strong Python and SQL skills; experience with AI chatbot/automation in operations or BPO; strong analytical, statistical, and communication skills.
Python, SQL, Large Language Models (LLMs)
2mo
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Data Analyst 3, Merchandising Customer Insights (Hybrid, Seattle)
Seattle or Los Angeles or San Francisco
$103k-$171k/yr HybridFull Time
5+ YOEBachelor's in a quantitative field (or equivalent), 5+ years analyzing complex data, 3+ years SQL (BigQuery preferred), strong R or Python skills, experience with statistical/ML methods and visualization (Shiny, ggplot, matplotlib, Tableau).
SQL, BigQuery, R, Python, Shiny, ggplot, matplotlib, Tableau
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Business Analyst
Irvine, California, United States
$85k-$99k/yr OnsiteFull Time
3+ YOEBachelor's degree required; 3–5+ years in data analysis/BI or customer-facing analytics; strong data querying, presentation, AI toolchain development, and communication skills.
2mo
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ECCO Call Analyst (SCA)
Irvine, California, United States
$20-$27/hr OnsiteFull Time
2+ YOEAssociate's with 3 years of relevant experience or Bachelor's with 2 years; bilingual Spanish/English; US citizen; 40 wpm typing; strong reading/writing; autonomous decision making; meet call intake metrics.
Web-based case management system, Database querying tools, Spanish-English interpretation tools
2w
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Management Analyst
Stanton, California, United States
$36-$46/hr OnsitePart Time
1+ YOERequires one year of progressively responsible administrative experience, a bachelor's degree or equivalent, a valid California driver's license, analytical and research skills, and strong written, oral, and customer service communication.
1w
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Risk Analyst
Anaheim, California, United States
$50k-$60k/yr OnsiteFull Time
Analytical risk professional preferred to have 2+ years in banking, financial services, merchant services, risk, fraud, underwriting, or customer service; requires research, communication, detail, and Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, TSYS
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