76 customer analyst jobs at 55 companies in Lowell, IN
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Customer Support Analyst
Chicago, Illinois, United States
$62k-$67k/yrHybridFull Time
RLDatix: Private healthcare software helping hospitals and care providers manage safety, risk, compliance, and workforce operations.
Experience in software or healthcare technology customer support, technical troubleshooting, problem-solving, customer communication, and collaboration in a fast-paced environment; ability to learn new technologies and support tools.
Mars Food & Nutrition: Family-owned food segment making nutritious meals, rice, sauces, pasta, and other food products for consumers worldwide.
Bachelor’s degree required in business, marketing, analytics, or related field; syndicated data platform proficiency, analytical and project coordination skills, and experience supporting customer materials and cross-functional initiatives.
Highline Warren: Private automotive aftermarket distributor and integrated manufacturer serving North American retailers, repair channels, and other customers.
Strong analytical skills required to analyze customer, order, pricing, fulfillment, invoicing, EDI, and integration data; collaborate cross-functionally and develop reporting, dashboards, process visibility, and root-cause insights.
Uber Eats: A technology platform that connects consumers with transportation and delivery services worldwide.
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
Mars Food & Nutrition: Family-owned food segment making nutritious meals, rice, sauces, pasta, and other food products for consumers worldwide.
Bachelor’s degree in business, marketing, analytics, or related field; syndicated data platform proficiency; project coordination, analytical, organizational, communication, and cross-functional collaboration skills.
TransUnionNYSE: TRU: Global information and insights providing credit reporting and risk management.
Translate technical and functional requirements, analyze customer business needs, collaborate with technical teams, explain technical concepts to non-technical audiences; bachelor’s degree and relevant experience; familiarity with data and ETL.
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yrRemoteFull Time
The Kraft Heinz CompanyNASDAQ: KHC: Multinational food and beverage with iconic global brands.
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
AlphaSense: AI-driven market intelligence and search platform provider.
Source and vet channel partners and customers, conduct expert outreach and screening, coordinate interviews, build sector knowledge, and communicate clearly with stakeholders.
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd, Inc.: AI-powered knowledge serving global readers, professionals, and learners through document, presentation, reading, and social book platforms.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yrRemoteFull Time
Circle Internet Group, Inc.NYSE: CRCL: Public financial technology providing stablecoin, digital-asset, payments, and blockchain infrastructure to businesses and developers.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Collegis Education: Private higher-education consulting and technology-services helping colleges and universities improve enrollment, retention, operations, and student experiences.
3+ YOERequires 3–5 years as a Banner Functional Analyst, experience supporting Ellucian Banner modules, customer service, analytical skills, requirements documentation, data security, and a related bachelor's degree.
Ellucian Banner, eVisions Argos, Form Fusion, Intellecheck, UC4, Applications Manager
Eze Castle Software LLCNASDAQ: SSNC: Global provider of financial services and healthcare technology solutions.
1+ YOEBachelor’s degree required; strong client-facing communication, problem-solving, analytical, and relationship-building skills. SQL familiarity and 1–2 years of customer service or technology experience preferred.
San Francisco or New York City or Chicago or Seattle or Atlanta or Austin or Boston
$130k-$140k/yrRemoteFull Time
Prelim: Private fintech software helping U.S. banks and credit unions digitize account onboarding and servicing.
Customer-facing analytical role requiring stakeholder management, troubleshooting, scripting-language skills, strong communication and organization, and US work authorization with continental US residence.
Oak Street Health: Private, CVS Health-owned value-based primary care provider serving older adults and Medicare beneficiaries through neighborhood care centers.
Requires U.S. work authorization and computer proficiency. Insurance navigation, Medicare, healthcare system, customer service, CRM, sales, and bachelor's degree experience are preferred or advantageous.
Gmail, Microsoft Word, Google Docs, Microsoft Excel, CRM
Tata Consultancy ServicesBSE: 532540: Global leader in IT services, consulting, and business solutions.
8+ YOEBachelor's degree in computer science and 8+ years of experience. Requires LIMS configuration, customization, deployment, LabVantage or STARLIMS/LabVIEW, .NET or Java, GxP processes, debugging, and customer communication skills.
Lockton: The world's largest privately held independent insurance brokerage.
1+ YOEBachelor's degree or 1+ years administrative experience, strong Microsoft Word/Excel/Outlook skills, analytical and organizational abilities, client communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Navistar: American commercial truck, bus, engine, and parts manufacturer serving North American fleets as a TRATON subsidiary.
1+ YOEBachelor's degree plus 1 year relevant experience, master's degree, or 3 years relevant experience; technical vehicle diagnostics, Microsoft Office, troubleshooting, communication, and customer support skills required.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Windows, Customer Relationship Management (CRM), screen sharing, remote desktop, case management system
Ripple: Enables institutions to move, manage, and tokenize value.
B2B technical support experience, preferably SaaS; familiarity with APIs, bank connectivity, payment formats, and treasury, banking, or accounting concepts; strong analytical, problem-solving, communication, and organizational skills.
Morgan Stanley Wealth ManagementNYSE: MS: Private wealth-management business serving individuals, families, businesses, institutions and foundations with advice, brokerage and financial planning.
High school diploma or equivalent required; college degree preferred. Requires advanced Microsoft Office skills, strong organization, writing, interpersonal, client service, time management, and multitasking abilities.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom, MSOnline, eSign, eAuthorization