29 customer analyst jobs at 20 companies in Maple Heights, OH

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Customer Account Services Analyst
Massillon, Ohio, United States
$55k-$70k/yr HybridFull Time
Shearer's Foods
Shearer's Foods: Manufactures and distributes private label snacks, cookies, and crackers.
3+ YOEMinimum 3 years relevant experience; bachelor’s preferred; strong communication, analytical and organizational skills; proficiency with Microsoft Office and reporting; customer-focused account support.
Microsoft Office
2mo
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
FirstEnergy
FirstEnergyNYSE: FE: Provides electric power distribution and transmission services to customers.
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Analyst
Cleveland, Ohio, United States
$60k-$70k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
4+ YOEProvide L1/L1.5 technical voice support, troubleshoot passkey enrollment/authentication and device issues, knowledge of CIAM/MFA/FIDO2/WebAuthn/REST APIs, customer-facing experience, ability to work rotational/on-call schedules.
CIAM, MFA, Passkeys, FIDO2/WebAuthn, REST APIs, Transmit Security, Transmit BindiD
2mo
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Health Plan Member Services Analyst
Louisville or Cleveland or Nashville or Dallas or San Antonio
$45k-$55k/yr RemoteFull Time
BrightSpring Health Services
BrightSpring Health ServicesNASDAQ: BTSG: Provider of home and community-based health and pharmacy services.
2+ YOEMinimum 2 years member services or health plan/customer service experience; high school diploma/GED required; proficiency with CRM and Microsoft Word/Excel/Outlook; strong verbal/written communication, empathy, and regulatory (CMS/HIPAA) compliance skills.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook
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Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
Beachwood or United States
$105k-$125k/yr RemoteFull Time
Tremco Construction Products Group
Tremco Construction Products GroupNYSE: RPM: Manufactures integrated building envelope systems and roofing materials.
4+ YOE3+ MgmtSenior SAP S/4 Service & Construction Management analyst with SAP S/4 HANA implementation experience, project management and leadership background, strong communication and customer service skills.
SAP, SAP S/4 HANA, SAP HR/HCM, SAP SM S/4
3w
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Senior Sales Operations Systems Analyst (55179)
Mentor, Ohio, United States
$82k-$109k/yr HybridFull Time
STERIS
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
7+ YOE7+ years in sales/customer/service operations with 5+ years hands-on Salesforce experience, Bachelor's degree, Business Analyst certification, Salesforce Administrator, Agile/UAT experience, strong analytical and mentoring skills.
Salesforce, CPQ, Cognos, Oracle, CRM Analytics, Tableau, Camtasia, WalkMe, Apex, Flows, Lightning
3mo
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Registered Client Relationship Analyst
Hudson, Ohio, United States
OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
High school diploma required; college preferred. Detail-oriented with advanced Microsoft Office skills. Willingness to obtain Series 7 and Series 66 or Series 63 and Series 65. Strong interpersonal, client service, and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization, Zoom
1d
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Logistics Analyst
Akron, Ohio, United States
OnsiteFull Time
Shin-Etsu Silicones of America
Shin-Etsu Silicones of AmericaTokyo Stock Exchange: 4063: A manufacturer of silicone products and related materials.
5+ YOEBachelor's degree in business, logistics, or related field preferred, or 5+ years relevant experience. Requires logistics, import/export, customs, ISF, Incoterms, trade compliance, and hazardous materials expertise.
ERP, Importer Security Filing (ISF), ACE, HTS, Incoterms
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Program Analyst
Cleveland or Columbus or New York City or Scottsdale
RemoteFull Time
Flexjet
Flexjet: Private jet provider offering fractional ownership and charter services.
1+ YOE1–4 years experience in aviation, sustainability, data/analytics, or customer support; proficiency with Microsoft Excel and PowerPoint; strong attention to detail, communication, and ability to manage multiple tasks in a remote team.
Microsoft Excel, Microsoft PowerPoint, Microsoft 365, VBA
3mo
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Registered Client Relationship Analyst
Hudson, Ohio, United States
OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
High School Diploma; college degree preferred; series licenses; strong communication and client service skills.
Microsoft Office
6d
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SOC 3 Analyst
Beachwood, Ohio, United States
$78k-$100k/yr OnsiteFull Time
Logicalis
Logicalis: Global provider of managed IT and digital services.
5+ YOEBachelor’s degree or equivalent, 5+ years in cybersecurity and SOC environments, advanced incident response, threat hunting, forensics, SIEM, EDR/XDR, customer escalations, and technical leadership experience.
Microsoft Sentinel, Splunk, MITRE ATT&CK, Cisco XDR, Microsoft Defender, MISP, n8n, SOAR, Azure, AWS, SIEM, EDR/XDR, ISO 27001, NIST
1mo
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Collateral Analyst SR
Columbus or Atlanta or Charlotte or Pittsburgh or Detroit or Indianapolis or Grand Rapids or Cincinnati or Cleveland
$27-$54/hr OnsiteFull Time
Huntington
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
3+ YOE3+ years asset based lending experience; Associate's degree in Accounting, Finance or related; analyze and monitor collateral, calculate available collateral, prepare reports, strong customer service skills.
1w
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Lock Desk Analyst
United States or Cleveland
RemoteFull Time
CrossCountry Mortgage
CrossCountry Mortgage: Provides residential mortgage loans and home refinancing services.
2+ YOEBachelor’s degree or equivalent education and experience; 2+ years of mortgage lending experience preferred. Requires analytical, mathematical, communication, customer service, and Microsoft Office skills.
Optimal Blue, Encompass, Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word
1w
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Law Enforcement Unit Business Systems Analyst/Sr Analyst
Cleveland, Ohio, United States
$82k-$125k/yr OnsiteFull Time
Federal Reserve System
Federal Reserve System: The central bank of the United States.
3+ YOEAssociate's, bachelor's, or master's degree with related experience; requires Microsoft products, SharePoint, Power Platform, customer service, communication, collaboration, and analytical skills.
Microsoft SharePoint, Microsoft Power Platform
3w
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National Chain Analyst
Westlake, Ohio, United States
OnsiteFull Time
American Greetings
American Greetings: Designs and manufactures greeting cards and celebration products.
1+ YOEBachelor's degree in marketing/supply chain/operations or related,1+ years experience,strong Excel and Office 365 skills,Oracle Order Management knowledge a plus,excellent communication and customer service skills.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Oracle Order Management, POS
1mo
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Accounts Receivable Analyst
Strongsville, Ohio, United States
OnsiteFull Time
CCL Industries
CCL IndustriesToronto Stock Exchange: CCL.B: Manufacturer of labels and specialty packaging for global markets.
1+ YOE1-2 years accounts receivable experience; strong interpersonal, analytical, and time-management skills; proficiency in Microsoft Excel and Microsoft Word; ability to manage customer accounts, resolve deductions, and prioritize multiple tasks.
Microsoft Excel, Microsoft Word
2d
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IT Support Analyst I
Parma or Ohio
FieldFull Time
Legacy Health Services
Legacy Health Services: Family-owned operator of skilled nursing and post-acute care facilities.
2+ YOERequires 2+ years of IT support or help desk experience, a valid driver's license, reliable transportation, customer service and communication skills, and regular travel throughout Ohio.
Microsoft Windows, Microsoft 365, ChromeOS, Microsoft Intune, Microsoft Entra ID, Active Directory
3d
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Senior Trade Compliance Analyst (14857)
Solon or Pennsylvania
OnsiteFull Time
Swagelok
Swagelok: Manufactures and sells industrial fluid system components and assemblies.
7+ YOEBachelor’s degree and 7+ years in supply chain, logistics, analytics, auditing, or compliance; expertise in international trade, customs regulations, data analysis, and compliance systems.
Microsoft Office Suite, Microsoft Excel, Power BI, SAP, ERP
2w
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GxP Lab Computing Analyst
Beachwood, Ohio, United States
FieldFull Time
Zifo
Zifo: Provides scientific informatics services for life sciences R&D organizations.
3+ YOEBachelor of Science in computer science or life science, or equivalent industry experience; 3+ years in Windows technologies, networking, remote computing, and backup systems; troubleshooting and customer service skills required.
Windows, virtual machine, networking, remote computing, backup systems
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Systems Application Analyst I - EPIC Radiant Configuration
Akron, Ohio, United States
$34-$51/hr RemoteFull Time
Summa Health
Summa Health: Integrated healthcare delivery system providing comprehensive patient care services.
2+ YOEBachelor's required, Epic certification within 6 months, 2 years experience with healthcare information systems, strong customer service, workflow understanding, collaboration and analytical skills.
EPIC Radiant