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98 customer analyst jobs at 72 companies in Ohio

2mo
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Customer Service Analyst
Cincinnati, Ohio, United States
HybridFull Time
MassMutual Ascend
MassMutual Ascend: Providing retirement annuity products and financial income solutions.
1+ YOEHigh School Diploma required; some college preferred; strong time management; MS Office; prior customer service experience preferred.
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1d
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Customer Success Analyst
Cincinnati, Ohio, United States
HybridFull Time
Everseen
Everseen: Provides AI-powered computer vision solutions for retail loss prevention.
1+ YOE1–3 years customer success/retail/training experience; strong presentation, facilitation, communication; ability to analyze usage metrics and create insights; willing to travel up to 50%.
Microsoft Excel, Power BI
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3d
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Customer Support Analyst
Vandalia, Ohio, United States
OnsiteFull Time
Pratt Industries
Pratt Industries: Manufactures recycled paper packaging and provides waste recycling services.
High school diploma, strong communication, Microsoft Office and data-entry skills, ability to drive a forklift and lift 15–45 lbs, maintain spreadsheets and reports, work independently in a high-volume environment.
Microsoft Office, Supply Connect, TMS, TMC
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1mo
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Customer Success Analyst
Cincinnati, Ohio, United States
$65k-$75k/yr OnsiteFull Time
Luma Financial Technologies
Luma Financial Technologies: SaaS platform for financial advisors to manage alternative investments
1+ YOE1+ year client-facing or operations experience (SaaS/financial services preferred); strong communication, organizational skills; basic CRM/support platform familiarity; ability to manage multiple requests and follow SLAs.
Salesforce, Zendesk, HubSpot, Jira
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2w
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Customer Service Excellence Analyst
Westlake, Ohio, United States
HybridFull Time
IMCD
IMCDEuronext Amsterdam: IMCD: Global distributor of specialty chemicals and food ingredients.
5+ YOEAssociate's degree or 5 years customer service experience, training experience, proven customer experience record, ability to develop curriculum, assess performance, and lead continuous improvement.
Windows, spreadsheet application, database, video creation technology
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Workplace Solutions - Customer Service Analyst
Columbus, Ohio, United States
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
Client-facing role requiring strong phone/email customer service, communication, discretion, proactivity, and continuous improvement mindset; university degree in Finance/Economics preferred; experience in financial services customer support advantageous.
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3w
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IS Customer Service Analyst II - RIS
Columbus, Ohio, United States
OnsiteFull Time
Nationwide Children's Hospital
Nationwide Children's Hospital: Provides pediatric medical care and conducts advanced medical research.
3+ YOEBachelor's degree or relevant experience, 3+ years IT customer support, A+ and Network+ preferred, valid Ohio driver's license and auto insurance, strong troubleshooting and customer service skills.
Mac, Mobile Devices
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5d
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Customer Claims Analyst
Van Wert or Reynosa
OnsiteFull Time
Danfoss
Danfoss: Engineers energy-efficient solutions for refrigeration, heating, and hydraulics.
Experience in quality or customer-claims handling in manufacturing; knowledge of Salesforce, SAP/QEHS, CAPA/8D, and customer portals; strong analytical and communication skills; English proficiency.
Salesforce, SAP/QEHS
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Customer Senior Analyst
Mason, Ohio, United States
$76k-$170k/yr HybridFull Time
Clorox
CloroxNew York Stock Exchange: CLX: Manufactures and markets consumer cleaning and wellness products.
2+ YOE2+ years CPG data/analysis experience supporting sales, proficiency with Microsoft Office (Word, Excel, Project, PowerPoint), strong communication and interpersonal skills, bachelor's degree or equivalent.
Microsoft Word, Microsoft Excel, Microsoft Project, Microsoft PowerPoint
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Customer Service/Order Analyst
Batavia, Ohio, United States
OnsiteFull Time
Tremco Construction Products Group
Tremco Construction Products GroupNYSE: RPM: Manufactures integrated building envelope systems and roofing materials.
2+ YOE2+ years customer service experience; manufacturing or construction experience preferred. Accounting knowledge a plus. SAP/ERP experience preferred. Strong communication, attention to detail, multitasking, and basic math skills required.
SAP, ERP
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1w
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Customer Materials Analyst
Massillon, Ohio, United States
HybridFull Time
Shearer's Foods
Shearer's Foods: Contract manufacturer and private label supplier of snack foods.
3+ YOE3+ years procurement/materials planning experience, proficiency with ERP (D365, Mapics) and Microsoft Excel, bachelor’s degree or equivalent experience preferred, CPG experience and BOM knowledge preferred.
ERP, D365, Mapics, Microsoft Excel
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2w
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Customer Care Analyst- JWorks
Ohio or United States
OnsiteFull Time
Equivant
EquivantToronto Stock Exchange: CSU: Provides software solutions for the justice and public safety industry.
3+ YOE3+ years technical support experience, proficiency with Microsoft SQL and enterprise troubleshooting, exceptional communication, ability to manage a complex queue, and associate's degree or equivalent experience.
Zendesk, Microsoft SQL, Java, Spring MVC, WAR
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2w
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Customer Relations Specialist – Process Analyst
Cleveland, Ohio, United States
$63k-$78k/yr HybridFull Time
Northeast Ohio Regional Sewer District
Northeast Ohio Regional Sewer District: Provides wastewater treatment and stormwater management services.
3+ YOE1+ MgmtBachelor's degree preferred, 3 years customer service experience, 1 year supervisory experience, Salesforce/CRM and Microsoft Office proficiency, strong communication, data analysis, and process-improvement skills.
Salesforce, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, CRM
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1mo
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Analyst, Customer Supply Chain
Cincinnati, Ohio, United States
$78k-$97k/yr OnsiteFull Time
Kraft Heinz
Kraft HeinzNASDAQ: KHC: Manufacturer and global marketer of food and beverage products.
1+ YOEBachelor's in supply chain/operations or related, 1-5 years relevant experience, strong problem-solving and communication, process improvement mindset, advanced proficiency in SAP, Power BI, Oracle, and Microsoft Office.
SAP, Power BI, Oracle, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Kroger replenishment software
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1mo
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
FirstEnergy
FirstEnergyNYSE: FE: Provides electric power distribution and transmission services to customers.
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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2w
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Sr. Analyst, Customer Data & Analytics - Kroger
Cincinnati, Ohio, United States
$90k-$112k/yr HybridFull Time
Kraft Heinz
Kraft HeinzNASDAQ: KHC: Produces and sells condiments, dairy products, and packaged foods.
Experience analyzing large datasets, data validation, commercial/CPG context, familiarity with Kroger systems, strong communication and problem-solving skills.
Compass, Trade Point, Stratum, M6, Power BI
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6d
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Customer Billing Analyst - Cardio Partners - Dublin, OH
Dublin, Ohio, United States
HybridFull Time
Digitech Computer
Digitech Computer: Provides billing software and revenue cycle management for EMS.
3+ YOEHigh school diploma, 3+ years B2B collections experience, proficiency with Excel/Word/Outlook, effective communication, detail-oriented, able to work independently in an accounting system.
Microsoft Excel, Microsoft Word, Microsoft Outlook
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3w
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Customer Care Business Analyst
Akron, Ohio, United States
OnsiteFull Time
Signet Jewelers
Signet JewelersNYSE: SIG: Global retailer of diamond jewelry and professional jewelry services.
3+ YOEBA in quantitative field, 3+ years in business/data analysis, advanced Microsoft Excel, Alteryx, Tableau, SQL, Python, AWS Redshift experience, strong communication and dashboarding skills.
Microsoft Excel, Alteryx, Tableau, SQL, Python, AWS Redshift, APIs
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1w
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
KBR
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
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1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
Circle
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
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