92 customer analyst jobs at 71 companies in North Carolina
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Customer Service Analyst
High Point, North Carolina, United States
OnsiteFull Time
High school diploma required; 1–2 years of customer service, order management, administrative, or related business experience preferred. Requires strong computer, communication, analytical, organizational, and interpersonal skills.
1d
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Customer Support Analyst
Charlotte, North Carolina, United States
HybridFull Time
1+ YOECustomer support experience preferred; proficiency in Microsoft Office and Excel, strong communication, multitasking, prioritization, analytical problem-solving, and independent work skills. Basic SQL, Jira, Confluence, and Salesforce are preferred.
Microsoft Office, Microsoft Excel, Jira, Jira Service Desk, Confluence, Salesforce, SQL, Data Dimensions
3w
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Customer Experience Analyst
Alabama or Florida or Georgia or Kansas or Mississippi or North Carolina or Oklahoma or South Carolina or Tennessee or Texas or Virginia
$21-$24/hr RemoteFull Time
Experience with VoC, surveys, qualitative and quantitative data analysis, CX principles, reporting and dashboard creation, Power BI and Microsoft Office proficiency, strong communication and organizational skills; must maintain distraction-free high-speed home office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Power BI
1mo
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SoftPro Customer Support Analyst
Raleigh, North Carolina, United States
HybridFull Time
2+ YOE2 years customer service experience, knowledge of real estate closing/title procedures, strong troubleshooting and communication skills, familiarity with SoftPro applications and Microsoft Windows.
SoftPro Select, Microsoft Windows
1mo
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SoftPro Customer Support Analyst
Raleigh, North Carolina, United States
HybridFull Time
2+ YOE2+ years customer service experience, knowledge of real estate closing and title procedures, strong troubleshooting and communication skills, familiarity with SoftPro products and Microsoft Windows.
SoftPro Select, SoftPro, Microsoft Windows
6d
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Customer Demand Analyst
Hamilton or Poway or Mooresville
OnsiteFull Time
Bachelor's degree in business or related field; analytical and communication skills; ERP experience, preferably SAP, with MRP knowledge; materials management, production planning, and inventory control expertise.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, MRP, S&OP, JIT, EAP
2mo
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Associate Customer Support Analyst, Teachers Pay Teachers (TPT)
Raleigh or Morrisville
OnsiteFull Time
1+ YOEBA/BS required, 1+ year customer-facing experience, strong written/oral communication, critical thinking, research and problem-solving skills, ability to prioritize and work independently and on a team.
2w
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Analyst Customer Development II
Winston-Salem, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's degree with 3+ years (or Master's +1, or 4+ years' equivalent), strong analytical, pricing management, e-commerce and cross-functional collaboration skills.
3w
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Sr. Customer Supply Chain Analyst
Charlotte, North Carolina, United States
$82k-$113k/yr OnsiteFull Time
5+ YOEBachelor's in supply chain/business/technical plus 5+ years supply chain/logistics/planning or customer operations experience; strong SAP (production/planning/scheduling); experience managing orders, backlog, inventory, and forecasts; strong communication.
SAP, ERP
1mo
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eCommerce & Customer Marketing Senior Analyst
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yr RemoteFull Time
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Microsoft Excel, Sheets, Nielsen, IRI
3mo
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Sr Tech Customer Success Analyst
Bridgewater or Morrisville
HybridFull Time
3+ YOE3–4 years in Business Analysis within a technology environment; Salesforce BA experience; SDLC/Agile; data/analytic skills in Life Sciences/Healthcare; strong communication.
Salesforce, SDLC, Agile, Data Analysis Tools, Reporting Tools
3mo
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Sr Tech Customer Success Analyst
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOE3–4 years in business/tech analysis; Salesforce BA experience; SDLC/Agile; data analytics; healthcare/ Life Sciences experience.
Salesforce, SDLC, Agile, UAT, Data Analytics
1mo
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
1mo
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MIS Systems Analyst
New Bern, North Carolina, United States
OnsiteFull Time
5+ YOEAssociate's degree in Information Systems or equivalent experience; 5 years as systems analyst or programmer; health care experience preferred; strong customer service skills.
RPG
1mo
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Senior Security Analyst, Customer Assurance
New York City or Seattle or Raleigh or San Francisco or Washington or London or Amsterdam
$134k-$214k/yr HybridFull Time
6+ YOE6+ years in security assurance/GRC with ownership of customer-facing security workflows; experience reviewing security contract provisions; familiarity with SOC 2, ISO 27001, NIST frameworks, PCI, GLBA, GDPR/CCPA; program design, metrics ownership, and AI-assisted workflow experience.
SOC 2, ISO 27001, NIST CSF, PCI DSS, GLBA, GDPR, CCPA, NIST 800-53
3w
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Support Analyst
United States or Raleigh or Austin
RemoteFull Time
2+ YOEBachelor's in Finance/Economics or equivalent experience, 2+ years technical customer service preferred, domain knowledge of banking/accounting products, strong communication and troubleshooting skills.
2mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1d
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Support Analyst
Charlotte or United States
HybridFull Time
1+ YOEKnowledge of software development concepts, HTML, XML, APIs, and JavaScript; strong customer service, analytical, problem-solving, organization, and prioritization skills. One year of relevant technical experience preferred.
HTML, XML, API, JavaScript, DevOps, PCI DSS
2mo
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Sr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR
Durham, North Carolina, United States
OnsiteContract
12+ YOE12+ years as a technical business analyst, 10+ years retail experience, Agile expertise, deep POS domain knowledge, strong stakeholder communication, leadership/mentorship, and ability to produce high-quality product and requirements documentation.
Agile, Point of Sale (POS)
2w
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Default Operations Analyst II
Lumberton, North Carolina, United States
OnsiteFull Time
2+ YOEHigh school or equivalent, 2+ years customer service/call center experience, Microsoft Office proficiency, excellent verbal/written communication and critical thinking.
Microsoft Office
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