2w
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Customer Experience Analyst
New York, New York, United States
$70k-$110k/yr OnsiteFull Time
Provide first-line customer support for accounting customers, triage and resolve tickets, create knowledge base content, surface product issues, read logs and debug integrations, strong written communication and attention to detail.
1mo
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Customer Center Analyst (E2549)
Piscataway, New Jersey, United States
$60k-$89k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent experience, 2+ years customer-facing experience in sales/marketing or customer service; strong written/verbal English, attention to detail, Salesforce and Microsoft Office proficiency, ability to travel occasionally and hold a valid passport.
IEEE Xplore, SalesForce.com, Google Meets, Webex, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Sr Tech Customer Success Analyst
Bridgewater, New Jersey, United States
OnsiteFull Time
3+ YOEBachelor’s degree; 3–4 years as a Business Analyst in tech; Salesforce analytics experience; SDLC and Agile knowledge; data analytics and reporting; UAT and cross-functional collaboration.
Salesforce, SDLC, Agile, Data analysis
1w
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Customer Excellence Analyst
Madison, New Jersey, United States
$65k-$80k/yr OnsiteFull Time
Strong analytical, communication and Excel skills; attention to detail; ability to manage bids, costing, and customer-facing operations across retail markets.
Microsoft Excel
1w
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Senior Customer Support Quality Analyst
Dublin or San Francisco or New York City or Portland or United States or Canada
$82k-$114k/yr HybridFull Time
2+ YOE2+ years QA or customer experience experience; strong quality judgment, systems thinking, insight generation, cross-functional communication, and experience with AI-assisted quality tools.
Rippit, Claude
2w
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Senior Customer Research Analyst
Melville, New York, United States
$79k-$126k/yr HybridFull Time
5+ YOEBachelor's degree and minimum 5 years of analytical/customer research experience. Skilled in quantitative and qualitative methods, regression, segmentation, propensity modeling, survey design, and presenting insights to business leaders.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Pivot Tables, Tableau, Power BI, SPSS, SAS, Python, MS Suite
1w
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Analyst, Customer Trust
New York, New York, United States
$95k-$142k/yr HybridFull Time
3+ YOE3+ years in information security/customer trust/TPM or consulting, audit experience, customer-facing security communication, 1-2+ years using AI/automation for efficiencies, and strong metrics and reporting skills.
2w
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Sr Analyst - Customer Research (82483)
Melville, New York, United States
$79k-$126k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years of analytical/customer research experience; strong quantitative and qualitative methods, survey design, regression, segmentation, propensity modeling; excellent communication and problem-solving.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Pivot Tables, Tableau, Power BI, SPSS, SAS, Python, EMR
4d
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Customer Supply Chain Analyst
White Plains, New York, United States
$70k-$80k/yr HybridFull Time
1+ YOEBachelor's degree,1+ year supply chain/customer operations experience,strong Excel and analytical skills,experience with ERP (Oracle/SAP/PeopleSoft) and Power BI preferred,excellent communication.
Microsoft Excel, Oracle, SAP, PeopleSoft, Power BI
1mo
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Analyst, GTM Customer Intelligence
San Francisco or New York City or Seattle or United States
$127k-$182k/yr RemoteFull Time
3+ YOE3+ years in analytics/CS Ops/RevOps with post-sales B2B SaaS experience; strong SQL, BI tooling, Salesforce/CS platform experience; familiarity with health scoring, churn, NRR, renewals; AI/LLM fluency; strong communication.
SQL, Looker, Tableau, Salesforce, Gainsight, Vitally, ChurnZero, LLMs
1d
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Customer Service Desk Analyst 1 Job ID - 3114
Bridgewater, New Jersey, United States
$48k-$70k/yr HybridFull Time
1+ YOE1–2 years customer service experience, BA preferred, US citizenship required, familiarity with Oracle SQL/Java/UNIX/ServiceNow/MS Office, strong written/verbal skills, willing to work 8am–8pm shifts and rotational on-call including weekends.
Oracle SQL, Java, UNIX, Microsoft Office, ServiceNow, JSON, HTML, JavaScript, Web Services, XML, Red Hat Jboss Enterprise Advanced Platform, CA Rally
1mo
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Product Analyst, Customer
New York City, New York, United States
$100k-$135k/yr HybridFull Time
2+ YOE2+ years in analytics, strong SQL, familiarity with Python or R, experience with data pipelines and transformation, customer-facing reporting, forecasting, and cross-functional collaboration.
SQL, Python, R, Git
1mo
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Analyst, Customer Growth & Retention
New York, New York, United States
$55k-$67k/yr HybridFull Time
1+ YOEBachelor's preferred, 1+ years in marketing/CRM/analytics, strong analytical and communication skills, proficiency in Microsoft Excel; familiarity with Power BI, CRM platforms, and lifecycle marketing.
Microsoft Excel, Power BI, CRM
1mo
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Analyst, Customer Growth & Retention
New York, New York, United States
$55k-$67k/yr HybridFull Time
1+ YOE1+ years marketing/CRM/analytics experience preferred; Bachelor's degree preferred; strong analytical, communication, and project management skills; proficiency in Microsoft Excel; familiarity with Power BI and CRM/marketing automation platforms preferred.
Microsoft Excel, Power BI
2mo
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Sr Tech Customer Success Analyst
Bridgewater or Morrisville
HybridFull Time
3+ YOE3–4 years in Business Analysis within a technology environment; Salesforce BA experience; SDLC/Agile; data/analytic skills in Life Sciences/Healthcare; strong communication.
Salesforce, SDLC, Agile, Data Analysis Tools, Reporting Tools
1mo
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Analyst, Customer Growth & Retention
New York, New York, United States
$55k-$67k/yr HybridFull Time
1+ YOE1+ years marketing/CRM/analytics experience, proficiency with Microsoft Excel; Bachelor’s degree preferred; strong analytical, communication, and project management skills; familiarity with Power BI, CRM, or marketing automation preferred.
Microsoft Excel, Power BI, CRM platforms, marketing automation tools, presentation tools
2mo
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Customer Marketing Analyst, Target (Parsippany, NJ, US)
Parsippany, New Jersey, United States
$89k-$118k/yr HybridFull Time
3+ YOE3+ years in CPG; Bachelor's; knowledge of Circana, TCN, POL; SAPTM bonus; category management; strong analytics and communication; 10% travel.
Circana, TCN, POL, SAPTM, Microsoft Office
1mo
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Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yr OnsiteFull Time
5+ YOEBachelor's in supply chain or related field required; 5+ years distribution/logistics or systems analysis; strong Excel/PowerPoint skills, NetSuite experience preferred; analytical, project management and communication skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Microsoft Power BI, EDI, API
1mo
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Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yr OnsiteFull Time
5+ YOEBachelor's in supply chain or related field required; 5-7 years distribution/logistics or systems analysis experience; advanced Excel/PowerPoint/Word; NetSuite, Tableau/Power BI experience preferred; strong analytical, project and cross-functional skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Power BI, EDI, API
1mo
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Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yr OnsiteFull Time
5+ YOEBachelor's in supply chain or related field, 5+ years distribution/logistics or systems analysis experience, advanced Microsoft Excel/PowerPoint/Word, NetSuite preferred, Tableau/Power BI a plus, strong analytical and communication skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Power BI
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