10 customer analyst jobs at 2 companies in Perry, FL
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Technical Support Analyst
Wilmington or Lewisville or Springfield or Tallahassee or Sacramento or Logan
HybridFull Time
CSC: Provides global business administration and compliance solutions.
Provide technical customer support for Lien Perfect products; document cases; use Microsoft products and CSC case tracking; strong problem-solving and communication skills.
Lien Perfect, CSC case tracking software, Microsoft
Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee
$39k-$43k/yrOnsiteFull Time
State of Florida: Providing state government services and administrative public programs.
2+ YOE2 years customer service/consumer complaints experience or an associate degree (or combination). Must type 35 WPM, handle phone-based inquiries, pass background/fingerprint check, and communicate clearly in English (Spanish for bilingual roles).
INVESTIGATION SPECIALIST II (WT: CUSTOMER SERVICE ANALYST III)
Tallahassee, Florida, United States
$38k/yrOnsiteFull Time
State of Florida: Providing state government services and administrative public programs.
Investigate and resolve escalated customer inquiries, interpret statutes and policies, use DMV systems and Microsoft Office, coach staff, and maintain professionalism under high-volume call center conditions.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Florida Driver Licenses Issuance System (FDLIS), Online Registration and Identity Operating Network (ORION), Driver and Vehicle Information Database (DAVID), CSC-Expert Systems
State of Florida: Providing state government services and administrative public programs.
2+ YOERequires procurement experience (options: 6 years experience OR associate+4 years OR bachelor+2 years). Preferences: FCCM/FCCN and MFMP experience. Duties include purchasing, solicitations, contracts, and customer support.
State of Florida: Providing state government services and administrative public programs.
1+ YOEHigh school diploma or equivalent plus 1 year customer service/administrative/regulatory experience (or education substitution); bilingual English/Spanish; background screening and fingerprinting required.
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613
Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee
$41k/yrHybridFull Time
State of Florida: Providing state government services and administrative public programs.
Experience analyzing motor vehicle and driver license programs, customer service in high-volume call centers, troubleshooting issuance systems, and composing correspondence; strong communication and Microsoft Office skills.
Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee or Tallahassee
$37k/yrOnsiteFull Time
State of Florida: Providing state government services and administrative public programs.
Provide account management for Active Directory and Oracle accounts, perform onboarding/transfer/separation activities, work with Windows 10+, mainframe emulation, strong customer service and communication; subject to Level 2 background and CJIS clearance.
State of Florida: Providing state government services and administrative public programs.
2+ YOEHigh school diploma or equivalent; 2+ years administrative office experience (or college degree substitute); proficiency with Microsoft Office and APD business systems; data entry, customer service, and time management skills; Level 2 background screening required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, APD business systems