76 customer analyst jobs at 51 companies in Porter, IN
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Customer Support Analyst
Chicago, Illinois, United States
$62k-$67k/yrHybridFull Time
RLDatix: Provide software for healthcare safety, risk, and compliance management.
Experience in software or healthcare technology customer support, technical troubleshooting, problem-solving, customer communication, and collaboration in a fast-paced environment; ability to learn new technologies and support tools.
Mars: Manufactures confectionery and pet food and provides veterinary services.
Bachelor’s degree required in business, marketing, analytics, or related field; syndicated data platform proficiency, analytical and project coordination skills, and experience supporting customer materials and cross-functional initiatives.
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
Mars: Global manufacturer of confectionery, snacks, and pet care products.
Bachelor’s degree in business, marketing, analytics, or related field; syndicated data platform proficiency; project coordination, analytical, organizational, communication, and cross-functional collaboration skills.
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Translate technical and functional requirements, analyze customer business needs, collaborate with technical teams, explain technical concepts to non-technical audiences; bachelor’s degree and relevant experience; familiarity with data and ETL.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yrRemoteFull Time
Kraft HeinzNASDAQ: KHC: Produces and sells condiments, dairy products, and packaged foods.
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
AlphaSense: AI-powered search platform for business and financial market intelligence.
Source and vet channel partners and customers, conduct expert outreach and screening, coordinate interviews, build sector knowledge, and communicate clearly with stakeholders.
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yrRemoteFull Time
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Collegis Education: Technology and marketing solutions for higher education institutions.
3+ YOERequires 3–5 years as a Banner Functional Analyst, experience supporting Ellucian Banner modules, customer service, analytical skills, requirements documentation, data security, and a related bachelor's degree.
Ellucian Banner, eVisions Argos, Form Fusion, Intellecheck, UC4, Applications Manager
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
1+ YOEBachelor’s degree required; strong client-facing communication, problem-solving, analytical, and relationship-building skills. SQL familiarity and 1–2 years of customer service or technology experience preferred.
San Francisco or New York City or Chicago or Seattle or Atlanta or Austin or Boston
$130k-$140k/yrRemoteFull Time
Prelim: Software platform for financial institutions to automate customer onboarding.
Customer-facing analytical role requiring stakeholder management, troubleshooting, scripting-language skills, strong communication and organization, and US work authorization with continental US residence.
Mediterranean Shipping Company: Global leader in container shipping and maritime logistics services.
Provide customer service for shipment inquiries, resolve issues, escalate complex cases, and accurately log interactions; Bachelor’s preferred or equivalent experience; MS Excel knowledge.
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Requires U.S. work authorization and computer proficiency. Insurance navigation, Medicare, healthcare system, customer service, CRM, sales, and bachelor's degree experience are preferred or advantageous.
Gmail, Microsoft Word, Google Docs, Microsoft Excel, CRM
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOEBachelor's degree in computer science and 8+ years of experience. Requires LIMS configuration, customization, deployment, LabVantage or STARLIMS/LabVIEW, .NET or Java, GxP processes, debugging, and customer communication skills.
Lockton: Provides global insurance brokerage and risk management consulting services.
1+ YOEBachelor's degree or 1+ years administrative experience, strong Microsoft Word/Excel/Outlook skills, analytical and organizational abilities, client communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
Provide client service and administrative support to financial advisors; strong organizational skills, Microsoft Office proficiency; willingness to obtain Series licenses; high school diploma required; college preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom, MSOnline, eSign, eAuthorization
Ripple: Provides blockchain solutions for global payments and liquidity.
Experience in B2B technical support, ideally SaaS; familiarity with APIs, bank connectivity, and payment formats; strong analytical, problem-solving, communication, and organizational skills; treasury, banking, or accounting knowledge is advantageous.
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
Provide client service and administrative support to financial advisors; strong Microsoft Office skills; willingness to obtain Series licenses; high school diploma required, college preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom, MSOnline, eSign, eAuthorization