120 customer analyst jobs at 85 companies in Rosedale, MD
1d
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Customer Account Analyst (Entry-Level)
Baltimore, Maryland, United States
RemoteFull Time, Part Time
High school diploma required; customer service, administrative, data entry, or account support experience preferred but not required. Requires strong communication, analytical, organizational, problem-solving, and accuracy skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Google Workspace, CRM systems
2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
1d
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Onboarding Analyst, Customer Success
North America or North Carolina or Charlotte or Washington, D.C. or Boston or Europe or Africa or United Arab Emirates or Qatar
$80k-$95k/yr RemoteFull Time
2+ YOERequires 2+ years in SaaS and 2+ years in operations, support, project coordination, analytics, or similar. Strong organization, written communication, dependency tracking, initiative, and adaptability required.
SaaS, CRM, Planhat
1mo
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
1mo
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Business Analyst
Falls Church, Virginia, United States
$65k-$80k/yr HybridFull Time
3+ YOEActive or obtainable Secret clearance, U.S. citizenship, bachelor’s degree and 3 years business analyst experience, ETMS2/CATMS experience, Microsoft Office and Outlook proficiency, strong communication and customer service.
ETMS2, CATMS, Microsoft Office, Microsoft Outlook
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1mo
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Senior Security Analyst, Customer Assurance
New York City or Seattle or Raleigh or San Francisco or Washington or London or Amsterdam
$134k-$214k/yr HybridFull Time
6+ YOE6+ years in security assurance/GRC with ownership of customer-facing security workflows; experience reviewing security contract provisions; familiarity with SOC 2, ISO 27001, NIST frameworks, PCI, GLBA, GDPR/CCPA; program design, metrics ownership, and AI-assisted workflow experience.
SOC 2, ISO 27001, NIST CSF, PCI DSS, GLBA, GDPR, CCPA, NIST 800-53
1mo
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
1mo
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Analyst - PACE Consulting
Washington, District of Columbia, United States
HybridFull Time
2+ YOEBachelor's degree required; 2+ years relevant experience in PACE, Medicare/Medicaid operations or consulting; strong quantitative and qualitative analysis, financial modeling, policy analysis, and polished written/visual communication.
PowerPoint, EHR, CMS public use files
3mo
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Analyst
Washington, District of Columbia, United States
RemoteFull Time
5+ YOEBachelor's degree; US citizenship; 5+ years relevant experience; strong MS Office; ability to travel; strong project and time management; ability to work independently or in a team; excellent communication; prior customer service experience.
Microsoft Office
2mo
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Network Development Analyst
Washington, District of Columbia, United States
$62k-$141k/yr OnsiteFull Time
Experience in targeting/network development and U.S. government all-source analysis; familiarity with high-side tools and SIGINT/HUMINT; TS/SCI with polygraph required; HS diploma/GED required; strong analytic, writing, and briefing skills.
Palantir, Analyst Notebook, DataXplorer, VOLTRON
1mo
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Client Relationship Analyst
Arlington, Virginia, United States
$35k-$90k/yr OnsiteFull Time
Assist financial advisors by servicing client accounts, executing money movements, onboarding and maintaining accounts, and supporting client communications; Series licensing required and strong Microsoft Office skills.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
2w
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Client Service Analyst
Hunt Valley, Maryland, United States
$24-$43/hr RemoteFull Time
2+ YOE2+ years account management and benefits/HSA administration experience, high school diploma/GED, intermediate Microsoft Office proficiency, strong communication and project management skills.
Microsoft Office
2w
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IS Analyst
Baltimore, Maryland, United States
$55k-$85k/yr OnsiteFull Time
2+ YOE2+ years IT support experience or CompTIA A+/Associate's degree; Windows and mobile OS proficiency; customer-focused technical support and hardware/software installation skills.
Windows 7, Windows 10, Windows 11, iOS, Android, TCP/IP, PC imaging solutions, Point of Sale (POS)
1mo
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Client Relationship Analyst
Arlington, Virginia, United States
$35k-$90k/yr OnsiteFull Time
Provide client service and administrative support to financial advisors; Series 7 and Series 66 or Series 63+65 required, high school diploma required, college degree preferred, strong MS Office skills and 2+ years industry experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization
3w
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Product Analyst
Owings Mills, Maryland, United States
$77k-$131k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent and 2+ years relevant experience; experience with analytics, customer engagement, agile processes, user stories, and dashboards for digital products.
Adobe Analytics
3w
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Product Analyst
Owings Mills, Maryland, United States
$77k-$131k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent and 2+ years experience; analytics and dashboard experience using Adobe Analytics; customer engagement, agile, user story and acceptance criteria development.
Adobe Analytics
2d
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Business Analyst
McLean, Virginia, United States
$75k-$140k/yr OnsiteFull Time
Bachelor's degree or equivalent experience, 5+ years supporting federal custom software development, Agile expertise, strong communication and analysis skills, and ability to obtain federal clearance.
Rally, Mural, Lucid
3d
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Data Analyst
Washington, District of Columbia, United States
$90k-$105k/yr OnsiteFull Time
5+ YOERequires 5+ years in data analytics, business intelligence, or application support; strong Power BI and Power Apps experience; analytical, problem-solving, communication, and customer-service skills.
Microsoft Power BI, Microsoft Power Apps
2w
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Program Analyst
Falls Church or National Capital Region
$153k-$207k/yr OnsiteFull Time
10+ YOEBachelor’s degree in a relevant field, 10+ years leading programs, business management, or project controls, active Secret clearance, U.S. citizenship, and flexibility to travel to program and customer locations.
Artificial Intelligence (AI)
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