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Customer Insights Analyst
Atlanta or San Francisco or Los Angeles or London or United States or Japan or Australia or Korea or Thailand or Europe or Asia
$80k-$110k/yr RemoteFull Time
3+ YOE3+ years in analytics/operations/consulting, strong SQL, Tableau and Excel skills, experience with customer journey analytics, structured problem solving, and cross-functional influence.
SQL, Tableau, Microsoft Excel
1w
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Warehouse Customer Service Analyst (Bi-Lingual Korean & English Required)
Bloomington, California, United States
$70k-$80k/yr OnsiteFull Time
3+ YOEBi-lingual Korean/English, 3+ years in logistics/transportation/customer service, Excel and TMS/WMS/JDA/SAP/Oracle experience, bachelor's preferred, strong analytical and communication skills.
TMS, WMS, JDA, SAP, Oracle, Microsoft Excel
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2w
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years experience in digital customer feedback/analytics, experience with VOC tools, strong analytical, project management, and communication skills.
FullStory, AppBot, Digital InBox/Mailbox, Amplitude, Jira, Confluence, Reddit, Mobile App Stores, Loyalty and Rewards platforms
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
2w
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
1d
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Customer Development & Operations Analyst, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles or United States
$75k-$95k/yr RemoteFull Time
3+ YOE3+ years CPG sales experience, Costco experience preferred, forecasting and analytics (IRI/Numerator), Excel and Salesforce proficiency, bachelor’s or equivalent, willingness to travel up to 30%.
Microsoft Excel, Salesforce, Blue Planner, Numerator, IRI, CRX, Microsoft Teams, Outlook
1w
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Lead Business Analyst (Customer Engagement)
Newport Beach, California, United States
$130k-$140k/yr OnsiteFull Time
5+ YOEBachelor's degree required. 5+ years business analysis experience preferred, 4+ years D365 CE experience, expertise with Power Platform and Microsoft Office, strong communication and stakeholder skills.
Microsoft Dynamics 365 Customer Engagement (CRM), Power Platform, Power Automate, Power Apps, Power BI, Microsoft Word, Microsoft Excel, Microsoft Outlook, Azure, Microsoft Field Services
3d
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Servicing Analyst
City of Industry, California, United States
$50k-$91k/yr OnsiteFull Time
3+ YOE3+ years experience, post-secondary degree or equivalent, knowledge of commercial lending products, risk/regulatory requirements, strong verbal/written communication, collaboration, and analytical skills; Loan IQ experience a plus.
Loan IQ
2w
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Employer Services Analyst
Los Angeles, California, United States
$30-$37/hr OnsiteFull Time
High school diploma required (associate's or bachelor's preferred). Strong organization, customer service, written/verbal English, Microsoft Office, math, analytical and problem-solving skills; ability to handle collections and audits.
Microsoft Office
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Platform Support Analyst I
Los Angeles, California, United States
$48k-$88k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years technical support, 2+ years AdTech, strong SQL/HTML and advanced Microsoft Excel, customer-facing skills, troubleshooting, documentation, mentoring, and familiarity with AI tools.
SQL, HTML, Microsoft Excel, Salesforce, Jira, Confluence, Postman, Vertica, SSMS, Tableau, AI tools
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Business Analyst, EDI and Customer Service Operations
Irvine, California, United States
$68k-$96k/yr HybridFull Time
3+ YOEBachelor's degree and 3 years related experience; experience with EDI/GHX and electronic order intake, transaction mapping, data analysis, requirements writing, testing, process mapping, and stakeholder collaboration.
GHX, Salesforce, ERP, EDI, Microsoft Office
1mo
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Senior Data Intelligence Analyst - Customer Experience
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Massachusetts or Utah or Houston or Florida or North Carolina or United States
$108k-$152k/yr RemoteFull Time
Expertise with SQL and modern data warehouses/BI, building dashboards and analytics, applying AI/LLM techniques to CX problems, translating analysis to nontechnical stakeholders, partnering cross-functionally to drive execution.
SQL, AI, LLM
1mo
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Retail Pricing Analyst - On-Site
Upland, California, United States
$23-$24/hr OnsiteFull Time
5+ YOEHigh school diploma required; 5+ years pricing/customer service experience; PDI/Enterprise systems experience required; Excel and Google Workspace proficiency; SQL and accounting experience a plus.
PDI/Enterprise, PDI Price Book, FocalPoint, Microsoft Office, Google Workspace, Microsoft Excel, SQL
1mo
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Audience Operations Analyst
United States or Los Angeles or New York City
$60k-$80k/yr RemoteFull Time
0+ YOE0–3 years ad tech or media operations experience; bachelor’s degree or equivalent; organized, detail-oriented, comfortable with AI tools and spreadsheets; basic SQL familiarity and quick to learn new platforms.
OpenAP platform, ChatGPT, Claude, Perplexity, Gemini, Monday.com, Asana, SQL
2mo
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Analyst, Loyalty & CRM
Manhattan Beach, California, United States
$85k-$120k/yr OnsiteFull Time
2+ YOEAnalyze customer loyalty data, support CRM programs, segmentation, testing, and reporting; 2–4 years CRM analytics; Bachelor's degree.
GA4, CRM platforms, A/B testing, customer reporting tools, AI-driven personalization
2w
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AI Analysis & Performance Analyst - Customer Support, Trust & Safety
Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
OnsiteFull Time
3+ YOE3+ years experience building models/data pipelines and applying LLMs; strong Python and SQL skills; experience with AI chatbot/automation in operations or BPO; strong analytical, statistical, and communication skills.
Python, SQL, Large Language Models (LLMs)
2w
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Credit Analyst
Burbank, California, United States
OnsiteFull Time
2+ YOE2+ years accounts receivable experience preferred, strong verbal/customer service skills, attention to detail, basic math, and high school diploma or equivalent.
1mo
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Credit Analyst
Los Angeles, California, United States
$18/hr OnsiteFull Time
Perform full underwriting, credit report and income analysis, investigate fraud, manage deal performance, supervise DSR, and provide high-volume phone and email customer support.
Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2mo
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ECCO Call Analyst (SCA)
Irvine, California, United States
$20-$27/hr OnsiteFull Time
2+ YOEAssociate's with 3 years of relevant experience or Bachelor's with 2 years; bilingual Spanish/English; US citizen; 40 wpm typing; strong reading/writing; autonomous decision making; meet call intake metrics.
Web-based case management system, Database querying tools, Spanish-English interpretation tools
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