46 customer analyst jobs at 35 companies in Tennessee
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Customer Experience Analyst
Alabama or Florida or Georgia or Kansas or Mississippi or North Carolina or Oklahoma or South Carolina or Tennessee or Texas or Virginia
$21-$24/hr RemoteFull Time
Experience with VoC, surveys, qualitative and quantitative data analysis, CX principles, reporting and dashboard creation, Power BI and Microsoft Office proficiency, strong communication and organizational skills; must maintain distraction-free high-speed home office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Power BI
1mo
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Customer Onboarding & Credit Analyst
Knoxville, Tennessee, United States
OnsiteFull Time
Axle Logistics: Provides third-party logistics and freight brokerage services.
2+ YOEHigh school diploma required (associate or higher preferred), 2+ years credit or 3PL accounting experience, strong customer service, written/verbal communication, attention to detail, and Microsoft Office proficiency.
Microsoft Office
4w
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Analyst II, Customer Experience Process (CCaaS/ServiceNow)
Malvern or Nashville
HybridFull Time
2+ YOE2+ years IT/analytical experience, proficiency with ServiceNow ITSM, Microsoft 365, conversational contact-center technologies; ITIL Foundations required; Lean Six Sigma Yellow Belt preferred.
ServiceNow, Microsoft 365, Nice Copilot, ServiceNow NowAssist
2mo
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Senior Customer Service Specialist
Kansas City or Orlando or Nashville or United States
$18-$35/hr HybridFull Time
2+ YOE2+ years in customer service or technical support; associate/bachelor/technical degree preferred; call center/phone-based support experience; strong communication and willingness to learn healthcare tech.
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
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Sr Data Analyst, Customer Insights
Memphis, Tennessee, United States
$94k-$122k/yr RemoteFull Time
5+ YOE5+ years in data or digital marketing analytics, VoC expertise, SQL and Python/R proficiency, mixed-methods analysis, strong communication and storytelling.
SQL, Python, R, Qualtrics, Medallia, Looker, Power BI, Tableau
4w
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Analyst CX
Brentwood, Tennessee, United States
HybridFull Time
2+ YOEMinimum 2 years analytics or supply-chain related experience; proficiency in data analysis, reporting, and presentations; experience with Microsoft Excel/PowerPoint/Word/Outlook; Power BI and SQL preferred.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Power BI, SQL
2d
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Sr Sales Operations Analyst / Customer Implementation Readiness
Tennessee or The Woodlands or Irving or United States or Las Colinas
$91k-$151k/yr HybridFull Time
7+ YOERequires 7+ years in sales operations, customer success, client programs, project coordination, or implementation support; advanced Salesforce, Microsoft Office, Excel, SAP EP1 and/or S4 skills; occasional travel required.
Salesforce, Microsoft Office, Microsoft Excel, Kaia, Outreach, Highspot, Tableau, Smartsheet, SAP EP1, S4, Microsoft SharePoint
1mo
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Health Plan Member Services Analyst
Louisville or Cleveland or Nashville or Dallas or San Antonio
$45k-$55k/yr RemoteFull Time
2+ YOEMinimum 2 years member services or health plan/customer service experience; high school diploma/GED required; proficiency with CRM and Microsoft Word/Excel/Outlook; strong verbal/written communication, empathy, and regulatory (CMS/HIPAA) compliance skills.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Account Analyst
Goodlettsville, Tennessee, United States
$50k/yr OnsiteFull Time
1+ YOEBachelor's degree required (Marketing/Management or related), 1-2 years retail merchandising or customer service experience, detail-oriented with strong communication and interpersonal skills.
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Individual Life Insurance Death Claims Analyst - US HYBRID
Austin or New Orleans or Ashburn or Bellevue or Tulsa or Charleston or Detroit or Plano or Farmington Hills or Nashville or Brooklyn or Manhattan or Newark
HybridFull Time
2+ YOEHigh school diploma, 2+ years individual life insurance and full-cycle death claims experience, Microsoft Office and MS Teams proficiency, strong customer service, documentation, and multitasking skills; located within commuting distance of a DXC office and legally authorized to work in the U.S.
Microsoft Office, MS Teams
2mo
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Billing Analyst
Maryville, Tennessee, United States
OnsiteFull Time
2+ YOE2+ years billing or accounting/customer service experience, electronic billing and Excel proficiency, familiarity with databases/SQL a plus, high school completion with specialized training, must meet US Persons requirements per ITAR.
Microsoft Excel, Microsoft Office, SQL
1mo
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Associate Support Enablement Analyst
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$55k-$60k/yr RemoteFull Time
2+ YOEBachelor's in Computer Science or 2+ years technical experience, strong written/verbal communication, problem-solving, troubleshooting, and ability to meet SLA targets.
Gainsight CustomerOS, Salesforce Apps, SQL
1w
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Client Support Desk Analyst
Texas or Nevada or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Maine or Louisiana or Kentucky or Kansas or Indiana or Idaho or Iowa or Georgia or Florida or Delaware or Arizona or Arkansas or Alabama or West Virginia or Wisconsin or Virginia or Utah or Tennessee or South Dakota or South Carolina or Oklahoma or Ohio
$60k-$75k/yr OnsiteFull Time
3+ YOE3-5 years experience in lending/financial services/SaaS; basic SQL, case/ticket queue experience, strong problem-solving, communication, and analytical skills.
SQL, ServiceNow
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Supervisory Tax Analyst
Fresno or Oakland or Denver or Jacksonville or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Dallas or Ogden or Richmond or Seattle
$126k-$197k/yr OnsiteFull Time
1+ YOEOne year specialized experience in submission processing with management/leadership duties, applying regulations and procedures, using HRConnect/SETR/ITM, and interacting with internal/external customers.
HRConnect, SETR, ITM, USA Hire, USA STAFFING
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Concur Expense Analyst
Brentwood, Tennessee, United States
OnsiteFull Time
1+ YOEHigh school/GED,1+ year administering expense systems,Concur experience a plus,advanced Microsoft Excel,knowledge of T&E policies,training and customer service skills,attention to detail.
Concur, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel
1d
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Data Analyst II
Roanoke or Virginia or Tennessee or North Carolina or Blacksburg
$68k-$95k/yr HybridFull Time
2+ YOERequires 2+ years in digital analytics or technical consulting, Adobe Customer Journey Analytics experience, data analysis skills, and a bachelor's degree or equivalent. SQL, Python/R, tag management, visualization, and healthcare analytics are preferred.
Adobe Customer Journey Analytics (CJA), Freshpaint, Tealium, GA4, Heap, SQL, Python, R, Looker Studio, Tableau, Power BI, EHR, MyChart
1d
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Senior Appeals Analyst - LTD
Newark or Wisconsin or California or Colorado or Arkansas or Arizona or Alabama or District of Columbia or Florida or Connecticut or Georgia or Wyoming or Delaware or Iowa or Kansas or Indiana or Kentucky or Illinois or Idaho or Louisiana or Massachusetts or Maryland or Maine or Michigan or Mississippi or Washington or Texas or Missouri or Montana or North Carolina or Minnesota or North Dakota or New Hampshire or Oklahoma or Vermont or Nebraska or New Jersey or Tennessee or Nevada or New York or Ohio or Oregon or New Mexico or Pennsylvania or Rhode Island or South Dakota or Utah or South Carolina or West Virginia or Virginia
$67k-$110k/yr HybridFull Time
3+ YOERequires 3–5 years of standalone long-term disability claims experience, knowledge of ERISA and state requirements, strong analytical, communication, customer service, collaboration, and documentation skills.
Microsoft Office
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KYC Services Analyst
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Virginia or Washington or Hong Kong or United Kingdom
$83k-$117k/yr RemoteFull Time
2+ YOE2+ years KYC or paralegal experience, prior bank or private equity KYC preferred, strong attention to detail, customer orientation, and polished written/verbal communication.
1mo
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Analyst, Data & Insights
Franklin, Tennessee, United States
OnsiteFull Time
3+ YOEBachelor's degree required, 3+ years data/BI experience; strong SQL and Snowflake skills, Tableau dashboarding, advanced Excel and PowerPoint, experience presenting to customers, familiarity with Figma and Salesforce.
SQL, Snowflake, Tableau, Microsoft Excel, Microsoft PowerPoint, Figma, Salesforce, R, Python
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