23 customer analytics analyst jobs at 15 companies in Allentown, PA

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Senior Analyst, Market & Customer Intelligence
Exton, Pennsylvania, United States
OnsiteFull Time
Automated Financial Systems
Automated Financial Systems: Commercial lending software provider for financial institutions.
10+ YOE10+ years in market research, customer intelligence, competitive analysis, or related analytics in B2B SaaS or technology; VoC, product analytics, qualitative research, executive communication, and strategy influence experience required.
Pendo, Mixpanel, Salesforce
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Senior Analyst, Market & Customer Intelligence
Exton, Pennsylvania, United States
OnsiteFull Time
Automated Financial Systems
Automated Financial Systems: Commercial lending software provider for financial institutions.
10+ YOE10+ years in market research, customer intelligence, competitive analysis, or related analytics, preferably in B2B SaaS, banking software, or fintech; requires qualitative and quantitative research, executive communication, and product analytics experience.
Pendo, Mixpanel, Salesforce
3mo
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Sr Tech Customer Success Analyst
Bridgewater, New Jersey, United States
OnsiteFull Time
Syneos Health
Syneos Health: Integrated biopharmaceutical solutions from lab to life.
3+ YOEBachelor’s degree; 3–4 years as a Business Analyst in tech; Salesforce analytics experience; SDLC and Agile knowledge; data analytics and reporting; UAT and cross-functional collaboration.
Salesforce, SDLC, Agile, Data analysis
2w
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
NRG Energy
NRG EnergyNYSE: NRG: Integrated energy and smart home services.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
1w
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Lead Analyst Global Customer Service/Orthopedics
Raynham or West Chester or Raritan
$87k-$124k/yr HybridFull Time
DePuy Synthes
DePuy Synthes: ’s private orthopaedic medical-technology business supplies surgeons and healthcare systems worldwide.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder collaboration, and data storytelling.
Microsoft Excel, Power BI, SAP, ERP, CRM, Tableau, SQL, Alteryx
3mo
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Sr Tech Customer Success Analyst
Bridgewater or Morrisville
HybridFull Time
Syneos Health
Syneos Health: Integrated biopharmaceutical solutions from lab to life.
3+ YOE3–4 years in Business Analysis within a technology environment; Salesforce BA experience; SDLC/Agile; data/analytic skills in Life Sciences/Healthcare; strong communication.
Salesforce, SDLC, Agile, Data Analysis Tools, Reporting Tools
2mo
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Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yr OnsiteFull Time
SodaStream
SodaStream: Raeli Pepsi subsidiary manufacturing sparkling-water makers, carbonation cylinders, flavors, and bottles for consumers worldwide.
5+ YOEBachelor's in supply chain or related field required; 5+ years distribution/logistics or systems analysis; strong Excel/PowerPoint skills, NetSuite experience preferred; analytical, project management and communication skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Microsoft Power BI, EDI, API
2w
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Data Services Analyst
Mount Arlington, New Jersey, United States
OnsiteFull Time
MedPro Systems
MedPro Systems: Driven by Data. Powered by Service.
2+ YOEBachelor’s degree required; 2+ years of post-collegiate and data experience. Requires SQL, Microsoft Office, analytical, communication, prioritization, customer-facing, and problem-solving skills.
SQL, Microsoft Word, Microsoft Excel, Microsoft Outlook, JIRA, Confluence
1w
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Lead Analyst Global Customer Service/Orthopedics
Raynham or West Chester or Raritan
$87k-$124k/yr HybridFull Time
DePuy Synthes
DePuy Synthes: ’s private orthopaedic medical-technology business supplies surgeons and healthcare systems worldwide.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management, preferably in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder, and reporting experience.
Microsoft Excel, SAP, ERP, CRM, Tableau, SQL, Alteryx, Power BI
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Analyst II, Customer Experience Process (CCaaS/ServiceNow)
Malvern or Nashville
HybridFull Time
DaVita Kidney Care
DaVita Kidney CareNYSE: DVA: U.S.-based kidney-care provider delivering dialysis, integrated care, transplantation support, and kidney-health education to patients.
2+ YOE2+ years IT/analytical experience, proficiency with ServiceNow ITSM, Microsoft 365, conversational contact-center technologies; ITIL Foundations required; Lean Six Sigma Yellow Belt preferred.
ServiceNow, Microsoft 365, Nice Copilot, ServiceNow NowAssist
2mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
Circle Internet Group, Inc.
Circle Internet Group, Inc.NYSE: CRCL: Public financial technology providing stablecoin, digital-asset, payments, and blockchain infrastructure to businesses and developers.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1w
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Preferred Service Analyst
Oaks, Pennsylvania, United States
OnsiteFull Time
SEI Investments
SEI InvestmentsNASDAQ: SEIC: Public U.S. financial technology, operations, and asset-management serving financial institutions, advisors, corporations, and wealthy families.
Preferred bachelor's degree in accounting or finance and 2+ years of related experience. Requires customer service, communication, analytical, organizational, and multitasking skills, plus Excel and Word knowledge.
Microsoft Excel, Microsoft Word
1mo
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Claims Analyst
Malvern, Pennsylvania, United States
$65k-$94k/yr OnsiteFull Time
FM Boiler Re
FM Boiler Re: Client-owned mutual commercial property insurer helping large organizations reduce risk through engineering, research, and loss prevention.
Experience in equipment breakdown or claims adjustment; must have or obtain state adjuster licenses; strong communication, analytical, customer-service, and paperless processing skills.
2mo
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Index Client Services Analyst
Philadelphia, Pennsylvania, United States
$65k-$114k/yr HybridFull Time
Nasdaq
NasdaqNasdaq: NDAQ: Global financial technology and exchange operator.
Bachelor's degree or equivalent experience in business/economics/finance, strong written/verbal communication, analytical and client-service skills, ability to collaborate cross-functionally.
Microsoft Excel, Microsoft PowerPoint, Salesforce
2d
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Finance Ops Support Analyst
Camden, New Jersey, United States
$73k-$97k/yr OnsiteFull Time
NFI Industries
NFI Industries: North American supply chain solutions and logistics provider.
Bachelor's degree in IT, Finance, or related discipline or equivalent experience; finance process knowledge, analytical skills, customer support experience, and familiarity with SQL, Alteryx, Power BI, and Workday Financials preferred.
SQL, Alteryx, Microsoft Power BI, Workday Financials
2w
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Corporate & Institutional Banking Development Program Analyst/Associate – Capital Markets
Pittsburgh or Chicago or Los Angeles or New York or Charlotte or Houston or Philadelphia or Cleveland
$39k-$127k/yr OnsiteFull Time
PNC Financial Services Group
PNC Financial Services GroupNYSE: PNC: Diversified financial services providing banking and investment solutions.
Bachelor's degree preferred in a business-related field, minimum 3.2 GPA, analytical and customer service skills; recent graduates with little or no professional experience accepted.
STEM OPT, SIE, Series 52, Series 63, Series 79, Series 7
2mo
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Client Transition Specialist
Parsippany or Wayne
$73k-$184k/yr OnsiteFull Time
IQVIA
IQVIANYSE: IQV: Providing advanced analytics, technology solutions, and clinical research services.
Bachelor's degree or equivalent experience; experience in client service or account support; strong technical aptitude, communication, analytical and problem-solving skills; experience with data or reporting tools a plus.
4d
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Business Development Analyst Principle
Herndon or King of Prussia or Littleton
$179k-$332k/yr OnsiteFull Time
Lockheed Martin
Lockheed MartinNYSE: LMT: Global security and aerospace driving innovative defense solutions.
10+ YOEBachelor’s degree and 10+ years in business development or related work supporting U.S. Intelligence Community or national-security customers. Requires active Top Secret/SCI clearance and strong communication, analytical, and collaboration skills.
ISR, cloud architectures, AI, machine learning, FAR, IDIQ, OTAs, CSOs, BAAs