24 customer analytics analyst jobs at 18 companies in Bethlehem, PA

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Senior Analyst, Market & Customer Intelligence
Exton, Pennsylvania, United States
OnsiteFull Time
Automated Financial Systems
Automated Financial Systems: Provides commercial lending software and servicing solutions for banks.
10+ YOE10+ years in market/customer intelligence or competitive analysis in B2B SaaS; experience designing VoC, win/loss, and product analytics programs; strong qualitative and quantitative research and executive communication skills.
Pendo, Mixpanel, Salesforce
3mo
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Sr Tech Customer Success Analyst
Bridgewater, New Jersey, United States
OnsiteFull Time
Syneos Health
Syneos Health: Global biopharmaceutical services for clinical development and commercialization.
3+ YOEBachelor’s degree; 3–4 years as a Business Analyst in tech; Salesforce analytics experience; SDLC and Agile knowledge; data analytics and reporting; UAT and cross-functional collaboration.
Salesforce, SDLC, Agile, Data analysis
2w
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
NRG Energy
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
4d
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Lead Analyst Global Customer Service/Orthopedics
Raynham or West Chester or Raritan
$87k-$124k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder collaboration, and data storytelling.
Microsoft Excel, Power BI, SAP, ERP, CRM, Tableau, SQL, Alteryx
3mo
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Sr Tech Customer Success Analyst
Bridgewater or Morrisville
HybridFull Time
Syneos Health
Syneos Health: Clinical trial and commercialization services for biopharmaceutical firms.
3+ YOE3–4 years in Business Analysis within a technology environment; Salesforce BA experience; SDLC/Agile; data/analytic skills in Life Sciences/Healthcare; strong communication.
Salesforce, SDLC, Agile, Data Analysis Tools, Reporting Tools
2mo
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Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yr OnsiteFull Time
PepsiCo
PepsiCoNASDAQ: PEP: Global food and beverage manufacturer and distributor.
5+ YOEBachelor's in supply chain or related field required; 5+ years distribution/logistics or systems analysis; strong Excel/PowerPoint skills, NetSuite experience preferred; analytical, project management and communication skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Microsoft Power BI, EDI, API
2mo
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Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yr OnsiteFull Time
PepsiCo
PepsiCoNASDAQ: PEP: Global manufacturer and distributor of snacks and beverages.
5+ YOEBachelor's in supply chain or related field, 5+ years distribution/logistics or systems analysis experience, advanced Microsoft Excel/PowerPoint/Word, NetSuite preferred, Tableau/Power BI a plus, strong analytical and communication skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Power BI
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Service Operations Analyst
Center Valley, Pennsylvania, United States
OnsiteFull Time
Lutron Electronics
Lutron Electronics: Designs and manufactures lighting and shading control systems.
5+ YOEBachelors degree with 3.0+ GPA, 5+ years in service operations/customer support or analytics, experience with Power BI and advanced Excel, and skill in customer sentiment and cost-of-service analysis.
Power BI, Microsoft Excel
2mo
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Customer Logistics Analyst – Amazon & Mass Chain (SodaStream)
Purchase or Pennsauken
$81k-$135k/yr OnsiteFull Time
PepsiCo
PepsiCoNASDAQ: PEP: Produces and distributes global snack and beverage products.
5+ YOEBachelor's in supply chain or related field required; 5-7 years distribution/logistics or systems analysis experience; advanced Excel/PowerPoint/Word; NetSuite, Tableau/Power BI experience preferred; strong analytical, project and cross-functional skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, NetSuite, Tableau, Power BI, EDI, API
1w
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Data Services Analyst
Mount Arlington, New Jersey, United States
OnsiteFull Time
MedPro Systems
MedPro Systems: Healthcare data and compliance solutions for life sciences companies.
2+ YOEBachelor’s degree required; 2+ years of post-collegiate and data experience. Requires SQL, Microsoft Office, analytical, communication, prioritization, customer-facing, and problem-solving skills.
SQL, Microsoft Word, Microsoft Excel, Microsoft Outlook, JIRA, Confluence
4d
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Lead Analyst Global Customer Service/Orthopedics
Raynham or West Chester or Raritan
$87k-$124k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management, preferably in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder, and reporting experience.
Microsoft Excel, SAP, ERP, CRM, Tableau, SQL, Alteryx, Power BI
1mo
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Analyst II, Customer Experience Process (CCaaS/ServiceNow)
Malvern or Nashville
HybridFull Time
DaVita
DaVitaNYSE: DVA: Provides kidney dialysis and integrated chronic disease management services.
2+ YOE2+ years IT/analytical experience, proficiency with ServiceNow ITSM, Microsoft 365, conversational contact-center technologies; ITIL Foundations required; Lean Six Sigma Yellow Belt preferred.
ServiceNow, Microsoft 365, Nice Copilot, ServiceNow NowAssist
2mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
Circle
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1w
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Preferred Service Analyst
Oaks, Pennsylvania, United States
OnsiteFull Time
SEI
SEINASDAQ: SEIC: Provides technology and investment solutions for financial services institutions.
Preferred bachelor's degree in accounting or finance and 2+ years of related experience. Requires customer service, communication, analytical, organizational, and multitasking skills, plus Excel and Word knowledge.
Microsoft Excel, Microsoft Word
1w
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CONTRACT ANALYST
Chesterbrook, Pennsylvania, United States
$60k/yr HybridFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
2+ YOEBachelor’s degree in business or related field or equivalent experience; 2+ years in data analytics or financial management and customer service; knowledge of data analytics and financial management.
CMMS
3w
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Claims Analyst
Malvern, Pennsylvania, United States
$65k-$94k/yr OnsiteFull Time
FM Global
FM Global: Providing commercial property insurance and loss prevention engineering.
Experience in equipment breakdown or claims adjustment; must have or obtain state adjuster licenses; strong communication, analytical, customer-service, and paperless processing skills.
2mo
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Index Client Services Analyst
Philadelphia, Pennsylvania, United States
$65k-$114k/yr HybridFull Time
Nasdaq
NasdaqNASDAQ: NDAQ: Operates global electronic marketplaces and provides financial technology services.
Bachelor's degree or equivalent experience in business/economics/finance, strong written/verbal communication, analytical and client-service skills, ability to collaborate cross-functionally.
Microsoft Excel, Microsoft PowerPoint, Salesforce
3w
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Application Analyst III (Radiant/Cupid)
Camden, New Jersey, United States
$45-$78/hr OnsiteFull Time
Cooper University Health Care
Cooper University Health Care: Academic health system providing hospital and specialty medical care.
6+ YOE6+ years IT/analytics experience, Radiant/Cupid proficiency preferred, High School required; strong communication, customer service, multitasking, and ability to translate IT concepts for stakeholders.
Radiant, Cupid, Microsoft Excel
2mo
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Final Mile Site Operations Analyst (EM7172)
Hazleton, Pennsylvania, United States
OnsiteFull Time
Samsung SDS America
Samsung SDS AmericaKorea Exchange: 018260: Provides enterprise IT, cloud, and digital logistics services.
5+ YOEBachelor’s degree in logistics, supply chain, business, or related field; high school diploma; 5+ years in logistics or transportation focused on last-mile delivery; delivery team supervision and strong analytical, communication, and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Transportation Management Systems (TMS), route optimization software, telematics, mobile delivery apps, Microsoft Office Suite
1w
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Corporate & Institutional Banking Development Program Analyst/Associate – Capital Markets
Pittsburgh or Chicago or Los Angeles or New York or Charlotte or Houston or Philadelphia or Cleveland
$39k-$127k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
Bachelor's degree preferred in a business-related field, minimum 3.2 GPA, analytical and customer service skills; recent graduates with little or no professional experience accepted.
STEM OPT, SIE, Series 52, Series 63, Series 79, Series 7