49 customer analytics analyst jobs at 30 companies in Chicago, IL
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Customer Engagement Senior Analyst
Chicago, Illinois, United States
$62k-$90k/yr HybridFull Time
Translate technical and functional requirements, analyze customer business needs, collaborate with technical teams, explain technical concepts to non-technical audiences; bachelor’s degree and relevant experience; familiarity with data and ETL.
ETL
1w
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Customer Operations Analyst
Naperville or Lisle
OnsiteFull Time
Strong analytical skills required to analyze customer, order, pricing, fulfillment, invoicing, EDI, and integration data; collaborate cross-functionally and develop reporting, dashboards, process visibility, and root-cause insights.
ERP, WMS, TMS, EDI, customer portals
1d
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Operations Analyst - Customer Service
Kenosha or Pleasant Prairie or Milwaukee or Gurnee or Waukegan or Illinois
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years of data analysis or business intelligence experience, advanced Microsoft Excel, SQL, and Power BI skills, plus strong communication, analytical, and organizational abilities.
Microsoft Excel, SQL, Power BI, Robotic Process Automation (RPA)
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2w
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Customer Collaboration Analyst
Lake Forest, Illinois, United States
$66k-$111k/yr OnsiteFull Time
5+ YOEBA/BS required, 5+ years in sales/business/supply chain, strong communication, analytical and financial skills, SAP/Blue Yonder/Microsoft Office familiarity, ability to travel 20–40%.
SAP, Blue Yonder, Microsoft Office
16h
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Customer Service Analyst (43932)
Oakbrook Terrace, Illinois, United States
$59k-$79k/yr HybridFull Time
2+ YOEBachelor’s degree, 2–3 years in supply chain, SAP and Microsoft application proficiency, analytical and KPI reporting skills, cross-functional communication, and full English fluency required.
SAP, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI, FourKites
3w
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Analyst Sr Customer Loyalty & Insights
Deerfield, Illinois, United States
$79k-$127k/yr OnsiteFull Time
1+ YOEExperience in promotions/marketing/analytics or related area; proficiency with MS Office; strong data analysis, time management and collaboration skills; willingness to travel up to 10%.
Microsoft Office
2w
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Marketing Customer Engagement Lead Analyst
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
6+ YOE6-10 years marketing experience in retail banking/financial services, advanced project management, strong communication, analytical and problem-solving skills; Bachelor's required, Master's preferred.
1mo
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eCommerce & Customer Marketing Senior Analyst
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yr RemoteFull Time
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Microsoft Excel, Sheets, Nielsen, IRI
6d
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Sales Analyst - West Region
Chicago, Illinois, United States
$67k-$92k/yr RemoteFull Time
Analyzes Nielsen, customer POS, and internal-system data; creates reports, develops timely analytical processes, leverages available tools, and delivers actionable insights for customer teams.
Nielsen, customer POS
3d
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Clinical Reporting Analyst
Lisle, Illinois, United States
$21-$36/hr HybridFull Time
1+ YOEBachelor's degree and 1–2 years of reporting or data analytics experience required, plus customer service experience, advanced Microsoft Excel, strong MS Office skills, and data problem-solving ability.
Salesforce, Banner, Experiential Learning Management System (ELMS), Power BI, Microsoft Excel, Microsoft Office
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1d
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Ellucian Banner Functional Analyst
Oak Brook, Illinois, United States
$80k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years as a Banner Functional Analyst, experience supporting Ellucian Banner modules, customer service, analytical skills, requirements documentation, data security, and a related bachelor's degree.
Ellucian Banner, eVisions Argos, Form Fusion, Intellecheck, UC4, Applications Manager
2mo
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Client Analyst II
Lake Zurich, Illinois, United States
$20-$21/hr HybridFull Time
3+ YOEHigh school diploma, 3+ years mortgage banking or related customer service/research experience, strong writing and analytical skills, proficiency with Microsoft applications and loan servicing platforms, ability to handle multiple tasks in a high-volume environment.
1mo
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Senior Analyst, Trade Management - NA RGM
Chicago, Illinois, United States
$96k-$119k/yr HybridFull Time
3+ YOEBachelor's in a quantitative discipline, 3+ years experience, advanced Excel and Power BI, familiarity with Nielsen/IRI and POS/customer data, strong analytic and communication skills; ability to travel up to 10%.
Microsoft Excel, Power BI, Nielsen, IRI, POS
1mo
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Senior Analyst, Consumer Insights (Hybrid: Chicago, IL)
Chicago, Illinois, United States
$65k-$75k/yr HybridFull Time
1+ YOE1-2+ years in analytical or market research roles; Bachelor's degree or equivalent; experience with consumer, POS, syndicated/custom research is a plus; strong data interpretation, communication, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Liquid Data®
2w
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Senior Benefit Analyst
Chicago, Illinois, United States
$59k-$70k/yr HybridFull Time
1+ YOEBachelor's degree or 1+ years administrative experience, strong Microsoft Word/Excel/Outlook skills, analytical and organizational abilities, client communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Benefits Analyst
Chicago, Illinois, United States
$75k-$82k/yr HybridFull Time
2+ YOEBachelor's degree and 2+ years in health benefits or retirement administration; strong Excel, analytical, and customer service skills; understanding of health and retirement plans.
Microsoft Excel, Microsoft Office, BenefitSolver, data warehouse, artificial intelligence
3w
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Accounting Analyst
Pleasant Prairie, Wisconsin, United States
OnsiteFull Time
2+ YOEBachelor's in Accounting required, 2+ years accounting or AR experience, strong Excel skills, analytical problem-solving, ERP experience a plus, and customer communication ability.
Microsoft Excel
1w
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Infrastructure Analyst
Itasca, Illinois, United States
OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience, 2–5 years of IT support or infrastructure experience, enterprise Microsoft environment experience, strong communication, analytical, documentation, and customer service skills.
Microsoft Windows, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Intune, Microsoft Autopilot, Active Directory, Microsoft Entra ID, Cisco Meraki, Azure Virtual Desktop, PowerShell, Exchange Online
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