39 customer analytics jobs at 28 companies in Elkhart, IN
3w
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Customer Success Advocate
Fort Wayne or Portage
HybridFull Time
3+ YOE3+ years customer success experience in B2B SaaS, bachelor’s degree, strong communication, cross-functional collaboration, Microsoft Office proficiency, analytics and organization skills.
Microsoft Office
1mo
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Customer Service Manager
Mishawaka, Indiana, United States
OnsiteFull Time
5+ YOEBachelor's degree, 5+ years customer service/manufacturing operations experience, leadership and project management experience, familiarity with data analytics, reporting, and manufacturing ERP systems; travel ~10-25%.
Microsoft Excel, Microsoft Access, Microsoft Office, Manufacturing ERP Operational systems
1w
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Wholesale Customer Care Manager
South Bend, Indiana, United States
OnsiteFull Time
5+ YOE5+ years customer service/call center leadership, team coaching, KPI monitoring, process improvement, strong communication, analytical and organizational skills, proficiency with Microsoft Office; high school required, bachelor's preferred.
Microsoft Office Suite, Microsoft Copilot, ChatGPT
1w
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Customer Credit Representative
Kalamazoo, Michigan, United States
HybridFull Time
3+ YOEHigh school diploma or GED, 3 years of credit or accounts receivable experience or equivalent education, Microsoft Office proficiency, strong communication, analytical, organizational, research, and customer service skills.
Microsoft Office, PC, Dun & Bradstreet
1mo
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Customer Service Manager
Mishawaka, Indiana, United States
OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years customer service/manufacturing operations experience; leadership and project management experience; familiarity with data analytics, reporting, and manufacturing ERP systems; proficiency with Excel, Access, and other MS Office apps.
Excel, Access, Microsoft Office, Manufacturing ERP Operational systems
2w
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Customer Experience Strategy & Operations Manager, US KASA (72494)
Saint Joseph or Benton Harbor
OnsiteFull Time
4+ YOEBachelor's degree required; 4+ years in CX operations or contact center management; strong analytics, communication, and leadership skills; CRM and CX platform experience.
CRM, Data Visualization, CX Platforms
2w
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Customer Experience Strategy & Operations Manager, US KASA
Benton Harbor, Michigan, United States
OnsiteFull Time
Bachelor's degree,4–5 years CX operations/contact center experience (7+ years preferred),experience managing contact center relationships,advanced analytics and communication skills,CRM/Data Visualization/CX platform proficiency.
CRM, Data Visualization, CX Platforms
3w
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Materials Supervisor (Customer Service)
Sturgis, Michigan, United States
OnsiteFull Time
2+ YOESupervisory experience in materials or customer contact; business degree or 2 years materials/customer-contact experience; Wonderlic score of 50; decision-making and analytical skills.
1mo
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Customer Service/Inside Sales Representative - Industrial Supply - Kalamazoo, MI
Kalamazoo, Michigan, United States
OnsiteFull Time
2+ YOEAssociate degree or 2-4 years experience; 2+ years inside sales/customer service preferred; proficiency with Microsoft Excel and Word; Trend ERP a plus; strong analytical, mechanical aptitude and communication skills.
Microsoft Excel, Microsoft Word, Trend ERP
4d
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Patient Resource Advocate in Bremen, IN
Bremen, Indiana, United States
$18/hr OnsiteFull Time
High school diploma, administrative experience, organizational expertise, and Indiana Navigator license or willingness to obtain it; customer service, analytical, and HIPAA experience valued.
HIPAA
2mo
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IT Internship (General Application) SY 2026-27
South Bend, Indiana, United States
OnsiteFull Time
Must be a current high school or college student with strong customer service, oral/written communication, multitasking ability, and proficiency in Microsoft Office, Google Workspace, and data analytics software.
Microsoft Office, Google Workspace, Google Docs, Google Drive, Gmail, Google Slides, Google Sheets, data analytics software
2d
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Client Service Coordinator (Wealth)
Granger, Indiana, United States
OnsiteFull Time
Bachelor’s degree required; strong written and verbal communication, Microsoft Office, CRM software and QuickBooks experience, organization, analytical ability, typing and math skills, and client service experience.
Microsoft Office, CRM Software, QuickBooks
2w
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Copy of Field Property Claims Adjuster II - Northern, IN
South Bend or Fort Wayne or Logansport
FieldFull Time
Experienced field property claims adjuster able to inspect, evaluate, estimate, investigate, negotiate, and resolve personal, commercial, and farm property claims; valid driver's license; strong communication and analytical skills.
Xactimate
3w
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Technical Support Engineer
St. Joseph, Michigan, United States
OnsiteFull Time
Provide technical support by answering calls/emails, troubleshooting analytical and metallographic equipment, strong written/verbal communication, Microsoft Windows and Office proficiency, Oracle experience, and a two-year technical/industrial degree.
Microsoft Windows, Microsoft Office, Oracle
1mo
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Senior Contact Center Manager (68021)
Galesburg, Michigan, United States
$97k-$143k/yr HybridFull Time
7+ YOE5+ MgmtBachelor's degree, 7+ years technical field service/contact center experience, 5+ years management experience, familiarity with contact center tools and diagnostics, ability to use data analytics and reporting tools.
Microsoft Power BI, OBIEE, CUIC, Telematics, CAN data, Salesforce, Minitab, Five9, Siebel
2d
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Client Support Specialist
South Bend, Indiana, United States
$50k-$54k/yr HybridFull Time
1+ YOERequires 1–2 years in IT, healthcare, client-facing project management, or operations; health system experience; strong communication, analytical, organizational, and problem-solving skills; and Microsoft Office proficiency. Bachelor's preferred.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
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Digital Commerce Growth Specialist
Elkhart, Indiana, United States
OnsiteFull Time
3+ YOE3+ years in customer success/eCommerce or related roles; degree in business/marketing/communications/eCommerce preferred; strong analytical, communication, and customer-facing skills; experience with digital commerce platforms.
FullStory, GA4, SEO, AEO, SEM, CRM
2w
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Assistant Retail Store Manager
Portage, Michigan, United States
$43k-$64k/yr OnsiteFull Time
3+ YOE3+ years sales or customer experience, prior management experience, familiarity with wireless terminology and AT&T systems, strong communication, leadership, planning and analytical skills.
AT&T mobility systems, 5G, Fiber
3w
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Deposit Operations Clerk
Sturgis, Michigan, United States
OnsiteFull Time
High school diploma, strong organizational and analytical skills, ability to use office equipment and ticketing systems, strong customer service and problem-resolution skills.
Thrive
1mo
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National Program Manager 1
South Bend or United States
$70k-$80k/yr RemoteFull Time
Experienced in managing large staffing/MSP accounts, customer project management, working with VMS, Excel proficiency, leadership and analytical reporting skills; associate degree or equivalent.
Microsoft Excel, Microsoft Office, VMS
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