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201 customer analytics jobs at 138 companies in Indiana

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Director, Customer Data Management (CDM)
Newark or Wisconsin or California or Colorado or Arkansas or Arizona or Alaska or District of Columbia or Connecticut or Florida or Georgia or Hawaii or Delaware or Iowa or Kansas or Indiana or Kentucky or Illinois or Idaho or Louisiana or Massachusetts or Maryland or Maine or Michigan or Mississippi or Washington or Texas or Missouri or Montana or North Carolina or Minnesota or North Dakota or New Hampshire or Oklahoma or Vermont or Nebraska or Alabama or Tennessee or Nevada or New York or Ohio or Oregon or New Mexico or Pennsylvania or Rhode Island or South Dakota or Utah or South Carolina or West Virginia or Virginia or Wyoming
$147k-$221k/yr OnsiteFull Time
Prudential Financial
Prudential FinancialNYSE: PRU: Provides insurance, investment management, and retirement services globally.
Proven leadership in customer data management or operations within financial services; strong data governance, quality, process improvement, analytical, communication, and team development skills.
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2w
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Customer Support Specialist
Indianapolis, Indiana, United States
OnsiteFull Time
Closure Systems International
Closure Systems International: Manufacturer of plastic and metal closures and capping equipment.
3+ YOEBachelor's degree, 3-5 years customer service experience, strong verbal/written communication, Microsoft Word and Excel proficiency, analytical and deadline-driven skills.
ERP, Microsoft Word, Microsoft Excel
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1w
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Customer Success Advocate
Fort Wayne or Portage
HybridFull Time
The Kendall Group
The Kendall Group: Wholesale distributor of industrial and electrical products.
3+ YOE3+ years customer success experience in B2B SaaS, bachelor’s degree, strong communication, cross-functional collaboration, Microsoft Office proficiency, analytics and organization skills.
Microsoft Office
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3w
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Manager Customer Service
Richmond, Indiana, United States
$84k-$102k/yr OnsiteFull Time
Osborn
Osborn: Manufactures industrial brushes and surface finishing products.
7+ YOE7+ Mgmt7+ years customer service management in a manufacturing/industrial setting; bachelor’s degree preferred; experience managing remote or international teams; strong analytical and communication skills.
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1w
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Customer Service Technician
Brookville or Connersville
OnsiteFull Time
Ingersoll Rand
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
3+ YOEHigh school diploma, 3+ years product/customer service experience, strong written and verbal communication, analytical skills, proficiency with Microsoft Office, SAP and Salesforce preferred.
Microsoft Word, Microsoft Excel, Power Point, SAP, Sales Force
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Customer Care Analyst
Indiana or Kansas or Lawrence or Evansville
RemoteFull Time
Amcor
AmcorNYSE: AMCR: Manufacturer of flexible and rigid packaging for consumer products.
2+ YOE2+ years customer service or data analytics experience, proficient in Microsoft Excel, JD Edwards experience required, EDI and OneWorldSync familiarity, strong communication and organizational skills.
Microsoft Excel, JD Edwards, EDI, OneWorldSync Portal, Global Data Synchronization Network (GDSN)
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Customer Care Analyst
Indiana or Kansas or Lawrence or Evansville
RemoteFull Time
Amcor
AmcorNYSE: AMCR: Develops and produces flexible and rigid packaging solutions globally.
2+ YOE2+ years customer service or data analytics experience; Microsoft Excel and JD Edwards proficiency; experience with EDI, GDSN/OneWorldSync, strong verbal/written communication and attention to detail.
Microsoft Excel, JD Edwards, EDI, OneWorldSync Portal, Global Data Synchronization Network (GDSN)
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1mo
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Customer Service Manager
Mishawaka, Indiana, United States
OnsiteFull Time
NEXXTA
NEXXTA: US-based manufacturer providing injection molding and assembly services.
5+ YOEBachelor's degree, 5+ years customer service/manufacturing operations experience, leadership and project management experience, familiarity with data analytics, reporting, and manufacturing ERP systems; travel ~10-25%.
Microsoft Excel, Microsoft Access, Microsoft Office, Manufacturing ERP Operational systems
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2w
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Customer Support Specialist
Indianapolis, Indiana, United States
OnsiteFull Time
Closure Systems International
Closure Systems International: Designs and manufactures plastic closures and capping equipment.
3+ YOEBachelor's degree, minimum 3 years customer service experience, strong verbal/written communication, analytical skills, Microsoft Word and Excel proficiency, ERP experience, ability to work under pressure.
ERP, Microsoft Word, Microsoft Excel
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Customer Service Representative
Aurora, Indiana, United States
OnsiteFull Time
Matthews International
Matthews InternationalNASDAQ: MATW: Manufactures memorialization products and industrial technology solutions.
3+ YOEHigh school diploma or GED required, associate preferred; 3+ years customer service experience preferred; proficiency with Microsoft Office and Outlook; strong communication, analytical and problem-solving skills; occasional travel.
Microsoft Office, Microsoft Outlook, Internet applications
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1mo
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Sr. Customer Service Analyst
Indianapolis, Indiana, United States
$57k-$89k/yr OnsiteFull Time
Delta Faucet
Delta FaucetNYSE: MAS: Manufactures residential and commercial faucets and plumbing fixtures.
3+ YOE3+ years customer service experience, strong analytical and reporting skills, SAP preferred, Microsoft Office required, ability to make data-backed decisions and manage customer inquiries.
SAP, Microsoft Excel, Microsoft BI, Microsoft Office
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1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yr RemoteFull Time
Genesys
Genesys: AI-powered cloud customer experience and contact center software.
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
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1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia
$104k-$183k/yr RemoteFull Time
Genesys
Genesys: Provides AI-powered cloud platform for customer and employee experiences.
5+ YOE5+ years in Customer Success or related SaaS roles, strong analytical skills, program and cross-functional leadership, ability to influence, SaaS customer relationship experience, proficiency with Salesforce, Gainsight, and Microsoft Excel.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud
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1mo
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Sr. Customer Service Analyst
Indianapolis, Indiana, United States
$57k-$89k/yr OnsiteFull Time
Masco
MascoNew York Stock Exchange: MAS: Manufactures and distributes home improvement and building products.
3+ YOE3+ years customer service experience; strong MS Office and SAP skills; analytical and reporting ability; presentation, problem-solving, and cross-functional collaboration skills.
SAP, Microsoft Excel, Microsoft BI, Microsoft Office
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1mo
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Customer Support Specialist - Bilingual
United States or Carmel
$17-$22/hr RemoteFull Time
OPENLANE
OPENLANENYSE: OPLN: Digital wholesale marketplace for used vehicle remarketing and auctions.
2+ YOEBilingual (Spanish/English) customer support with 2+ years contact center experience, bachelor’s or equivalent, automotive knowledge, troubleshooting hardware/software/network issues, strong communication and analytical skills.
Salesforce, Five9, Slack, Google Suite
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1mo
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Customer Service Representative/Lead
Decatur, Indiana, United States
OnsiteFull Time
Dauphin Precision Tool
Dauphin Precision Tool: Manufactures and supplies industrial cutting tools for machining.
3+ YOE3 years customer service/inside sales experience preferred (manufacturing preferred); familiarity with ERP/CRM systems; proficiency with Microsoft Word, Excel, Outlook; strong communication, leadership, and analytical skills.
ERP, CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook
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1w
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Customer Success Manager, SLED
Florida or Georgia or Indiana or New Jersey or New York City or Virginia or Washington
$116k-$160k/yr RemoteFull Time
Okta
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
3+ YOE3+ years in customer success/account management with enterprise SaaS; strong executive relationship, presentation, analytical and consultative skills; experience with enterprise security tools preferred; willing to travel up to 25%.
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4d
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Customer Service Representative
Plainfield, Indiana, United States
$40k-$50k/yr OnsiteFull Time
Keeneland
Keeneland: Conducts premier thoroughbred horse racing and global horse auctions.
Bachelor's degree in business administration, strong communication, troubleshooting, multitasking, analytical skills, Microsoft Office proficiency, ability to work additional hours.
Microsoft Office
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6d
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Customer Experience Coordinator
Irving or Lawrenceville or Charlotte or Lisle or Farmington Hills or Indianapolis or Phoenix or Tampa
HybridFull Time
Amerisure
Amerisure: Provides commercial property and casualty insurance for businesses.
3+ YOEHigh school/GED required, 3 years commercial underwriting/premium audit/agency/loss control/claims experience, proficient with Microsoft Office, strong communication, analytical and organizational skills, ability to travel up to 5%.
Microsoft Office Suite
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2d
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Customer Service Manager
Fort Wayne, Indiana, United States
$87k-$92k/yr HybridFull Time
Aon
AonNYSE: AON: Provides risk management, insurance brokerage, and human capital consulting.
Lead and develop underwriting team, oversee complex account underwriting, obtain P&C license within 6 months, strong verbal/written/analytical skills, proficiency with Microsoft Excel and Word, HS diploma required (college preferred).
Microsoft Excel, Microsoft Word
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