173 customer analytics jobs at 130 companies in Hollywood, FL
3w
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Data Science and Analytics Manager
Boca Raton, Florida, United States
HybridFull Time
5+ YOELead development of advanced analytics and ML, strong SQL/Python skills, 5+ years analytics experience in finance/GTM customer management, ability to translate insights for executives and lead analysts.
SQL, Python, Tableau, Microsoft Office, Salesforce
2mo
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PCC Ent Analytics & Statistics Specialist
Plantation, Florida, United States
RemoteFull Time
5+ YOEBachelor's in business/engineering/analytics,5+ years analytics experience,call center knowledge,strong analytical,communication,and leadership skills; U.S.-based and ability to travel.
EHR
1w
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Senior Manager, Voice of Customer
Dallas or Miramar
HybridFull Time
5+ YOEBachelor's degree and 5+ years in VoC/customer insights or CX analytics; experience with survey design (NPS/CSAT/CES), qualitative and quantitative research, stakeholder reporting, and building self-service dashboards.
Databricks, Claude Code, SurveySparrow, Quantum Metrics, Adobe Analytics
4w
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Customer Success Manager
Plantation, Florida, United States
OnsiteFull Time
5+ YOE5+ years in customer success/account management or related field; experience with permitting/municipal workflows preferred; strong analytical, communication, and process-building skills; Microsoft Office proficiency.
Microsoft Office Suite, HubSpot
2w
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Customer Service Specialist
Miami, Florida, United States
OnsiteFull Time
Experienced customer service professional with strong verbal/written English, excellent organization, attention to detail, analytical skills, multi-project management, and computer proficiency to support charter sales and operations.
1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
1mo
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
1w
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Junior Customer Success Manager
Miami or United States
RemoteFull Time
Prior customer success, account management, business development, or project management experience in crypto, fintech, or payments; KYC knowledge is preferred; analytical and proactive approach required.
Google Sheets, Microsoft Excel
6d
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Customer Rep - Call Center - Remote
Miami, Florida, United States
$17/hr RemoteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of technical customer service call center experience. Requires customer service, case management, communication, judgment, analytical, and problem-solving skills.
ServiceNow, Talkdesk, CRM
3w
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Customer Service Representative - Manufacturing
Delray Beach or Pompano Beach
OnsiteFull Time
3+ YOE3+ years customer service experience (manufacturing preferred). Strong ERP/MRP and data skills, proficiency with Microsoft Word, Excel, PowerPoint, clear verbal/written communication, analytical ability with numbers and manufacturing units.
ERP, MRP, Microsoft Word, Microsoft Excel, PowerPoint
1d
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Customer Service Representative
Fort Lauderdale, Florida, United States
OnsiteFull Time
High school diploma or technical school degree; Microsoft Office proficiency; strong communication, analytical, organizational, and multitasking skills; U.S. citizenship or permanent residency required.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Quantum, Salesforce
4w
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Customer Service Representative
Miami, Florida, United States
OnsiteFull Time
Answer phones, assist callers with insurance/billing questions, document account activity, pursue patient debts; familiarity with insurance rules and billing preferred, analytical and communication skills required.
3M Encoder
1mo
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Manager, Customer Service
Davie, Florida, United States
OnsiteFull Time
6+ YOE2+ MgmtBachelor's degree or 6 years relevant technical experience plus 2-3 years leadership (or additional experience in lieu of degree); strong MS Office and Adobe skills; travel ability; strong communication, analytical, and problem-solving skills; background check and drug test.
Microsoft Office, Adobe, ERP, Quick Aviation, Quantum, Aeroxchange
1w
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Supervisor Customer Care Agent, Oncology Customer Care, FT, Shift Varies
Miami, Florida, United States
RemoteFull Time
3+ YOE3+ MgmtRequires an associate degree or three years of supervisory experience, preferably in a call center, plus strong communication, analytical, problem-solving, computer, and multitasking skills.
Medicall, Finesse
1mo
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Senior Customer Success Manager for USA (SaaS)
Miami or North America or South America
$70k-$80k/yr HybridFull Time, Permanent
2+ YOE2+ years in customer success (SaaS preferred), bilingual English/Spanish, CRM (HubSpot) and Google Suite familiarity, strong communication, analytics, and consultative selling skills.
HubSpot, Google Suite
1mo
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Quick Air Logistics Healthcare Customer Care Specialist
Doral, Florida, United States
OnsiteFull Time
Experience in biopharm courier or freight operations, customer service, import/export knowledge, temperature-controlled packaging experience, strong communication, numeric/analytical skills, and Microsoft Office proficiency.
Quickonline, Quick Track, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Artificial Intelligence (AI) tools, E-Verify
16h
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Customer Service Representative - Manufacturing (Delray Beach, FL, US, 33446)
Delray Beach, Florida, United States
OnsiteFull Time
3+ YOERequires 3–5 years of customer service experience, preferably in manufacturing, ERP or MRP master-data skills, Microsoft Office proficiency, strong communication, analytical, and problem-solving abilities.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, MRP
1mo
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Customer Support Coordinator
Deerfield Beach, Florida, United States
OnsiteFull Time
2+ YOE2+ years administrative/customer service experience, Associate's or Bachelor's preferred, strong MS Office and SAP/Oracle skills, analytical and communication skills, ability to manage customer accounts and billing resolution.
SAP, JWS, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Oracle
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2mo
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After-Sales Customer Journey Strategist, Specialist
Fort Lauderdale, Florida, United States
OnsiteFull Time
3+ YOE3+ years experience in customer experience, strategy, analytics, UX, or related fields; strong analytical and communication skills; experience with journey mapping, digital analytics, VOC, and experimentation; Bachelor's degree required.
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