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519 customer analytics jobs at 327 companies in Florida

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Sr. Analyst, Customer Analytics
Miami, Florida, United States
$91k-$114k/yr OnsiteFull Time
Subway
Subway: Global provider of franchised quick-service sandwiches and salads.
5+ YOEBachelor's degree, 5+ years in customer/loyalty/CRM/digital analytics, strong SQL, experience with Redshift/Snowflake/Databricks, proficiency in Tableau or Power BI, cross-functional communication and KPI development experience.
SQL, Redshift, Snowflake, Databricks, Tableau, Microsoft Power BI, Adobe Experience Platform (RTCDP, AJO, CJA), LLMs, Python, R
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1mo
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Senior Web Analytics & Customer Experience (CX) Consultant
Miami, Florida, United States
HybridContract
NTT DATA
NTT DATA: Global IT services and digital business transformation solutions
6+ YOE6+ years in digital/web/CX analytics, strong GA4 experience, dashboarding with Looker Studio/Tableau/Power BI, web tagging and event tracking, ability to translate analytics into business recommendations; SQL preferred.
Google Analytics 4 (GA4), Google Analytics, Adobe Analytics, Google Tag Manager (GTM), Looker Studio, Looker, Tableau, Microsoft Power BI, Contentsquare, Hotjar, FullStory, SQL
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Sr. Manager, Marketing Analytics, Popeyes
Miami, Florida, United States
OnsiteFull Time
Restaurant Brands International
Restaurant Brands InternationalNYSE: QSR: Operates and franchises global quick-service restaurant brands.
5+ YOE5+ years analytics experience with marketing or customer focus, experience managing/mentoring analysts, strong statistical and modeling skills, ability to translate data for non-technical audiences, and cross-functional collaboration experience.
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1w
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Data Science and Analytics Manager
Boca Raton, Florida, United States
HybridFull Time
ADT
ADTNYSE: ADT: Provides residential and commercial security and smart home services.
5+ YOELead development of advanced analytics and ML, strong SQL/Python skills, 5+ years analytics experience in finance/GTM customer management, ability to translate insights for executives and lead analysts.
SQL, Python, Tableau, Microsoft Office, Salesforce
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PCC Ent Analytics & Statistics Specialist
Plantation, Florida, United States
RemoteFull Time
Pediatric Associates
Pediatric Associates: Providing comprehensive primary medical care for children and adolescents.
5+ YOEBachelor's in business/engineering/analytics,5+ years analytics experience,call center knowledge,strong analytical,communication,and leadership skills; U.S.-based and ability to travel.
EHR
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Senior Associate, Customer Insights (Tampa, FL, US)
Tampa, Florida, United States
$85k-$110k/yr HybridFull Time
New York Life
New York Life: Provides life insurance, retirement income, and investment solutions.
5+ YOE5+ years in customer insights or analytics; advanced proficiency with Qualtrics and speech analytics; working knowledge of SQL, MicroStrategy, and Toad; strong data analysis, storytelling, and cross-functional leadership skills.
Qualtrics, speech analytics, SQL, MicroStrategy, Toad, AI technologies
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2w
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Customer Engineering Manager, Data Analytics, Google Cloud
Atlanta or Austin or Addison or Miami or Raleigh or Durham or Reston
$192k-$267k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
10+ YOEBachelor's degree or equivalent, 10+ years cloud-native customer-facing experience, pre-sales/field engineering background, people management experience preferred, ability to travel up to 25%.
Google Cloud Platform, Agentic Data Cloud
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Customer Experience Representative
Orlando, Florida, United States
$62k-$80k/yr HybridFull Time
Brambles
BramblesAustralian Securities Exchange: BXB: Provides reusable pallets and containers for global supply chains.
3+ YOEBusiness-related college degree or equivalent experience; 3+ years customer service, supply chain, or account management experience; proficiency with SAP, Salesforce and analytics tools; strong communication, analytical and problem-solving skills.
SAP, Salesforce, BlueView, Blue Yonder, FourKites, myCHEP, BRIX, Power BI, Medallia, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
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2w
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Director, Customer Data Management (CDM)
Newark or Wisconsin or California or Colorado or Arkansas or Arizona or Alaska or District of Columbia or Connecticut or Florida or Georgia or Hawaii or Delaware or Iowa or Kansas or Indiana or Kentucky or Illinois or Idaho or Louisiana or Massachusetts or Maryland or Maine or Michigan or Mississippi or Washington or Texas or Missouri or Montana or North Carolina or Minnesota or North Dakota or New Hampshire or Oklahoma or Vermont or Nebraska or Alabama or Tennessee or Nevada or New York or Ohio or Oregon or New Mexico or Pennsylvania or Rhode Island or South Dakota or Utah or South Carolina or West Virginia or Virginia or Wyoming
$147k-$221k/yr OnsiteFull Time
Prudential Financial
Prudential FinancialNYSE: PRU: Provides insurance, investment management, and retirement services globally.
Proven leadership in customer data management or operations within financial services; strong data governance, quality, process improvement, analytical, communication, and team development skills.
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1w
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Project Controls + Analytics Administrator
Tampa or Orlando or Fort Lauderdale or San Antonio or Houston or Dallas or Atlanta or Durham or Boston or New York or Parsippany or Conshohocken or Rockville or Franklin or Cincinnati
OnsiteFull Time
Skanska
SkanskaNasdaq Stockholm: SKA B: Global construction and project development.
3+ YOEMinimum 3 years relevant experience, 1+ year customer service experience, strong time management, communication skills; background check required.
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6d
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
LexisNexis
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
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2w
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Customer Service Advocate
Maitland, Florida, United States
$49k/yr OnsiteFull Time
Family Partnerships of Central Florida
Family Partnerships of Central Florida: Provides child welfare, foster care, and adoption services.
2+ YOEAssociate degree (or equivalent experience), 2 years child welfare experience, proficiency in Microsoft Word/Excel, strong customer service, data entry, and analytical skills.
Microsoft Word, Microsoft Excel, ARGOS, FSFN, FMMIS
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1mo
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Customer Support Coordinator
Deerfield Beach, Florida, United States
OnsiteFull Time
Titan America
Titan AmericaNYSE: TTAM: Vertically integrated manufacturer and supplier of building materials.
2+ YOE2+ years administrative experience preferred; strong customer service or accounting-related experience; proficiency with Microsoft Office (Excel, Word, PowerPoint), Oracle or SAP; analytical and communication skills.
SAP, JWS, Oracle, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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2w
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Customer Success Manager
Plantation, Florida, United States
OnsiteFull Time
Inspected
Inspected: Remote virtual inspection and permitting platform for construction projects.
5+ YOE5+ years in customer success/account management or related field; experience with permitting/municipal workflows preferred; strong analytical, communication, and process-building skills; Microsoft Office proficiency.
Microsoft Office Suite, HubSpot
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3d
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Customer Success & Data Analyst
Winter Garden, Florida, United States
OnsiteFull Time
ABC Companies
ABC Companies: Distributes and services motorcoaches, shuttles, and passenger transit vehicles
Experience with operational reporting, KPI tracking, advanced Excel and BI tools; strong analytical, communication, and stakeholder-collaboration skills.
Microsoft Excel, Power BI
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4d
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Customer Service Specialist
Miami, Florida, United States
OnsiteFull Time
Global Crossing Airlines
Global Crossing AirlinesCboe Canada: JET: Operates passenger and cargo charter flights using Airbus A320s.
Experienced customer service professional with strong verbal/written English, excellent organization, attention to detail, analytical skills, multi-project management, and computer proficiency to support charter sales and operations.
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2mo
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Manager, Customer Success
Orlando, Florida, United States
OnsiteFull Time
Biller Genie
Biller Genie: Automates accounts receivable and payment reconciliation for small businesses.
4+ YOE2+ Mgmt4+ years in customer success or account management with 1-2 years in people management; SaaS retention/expansion track record; strong analytics; excellent communication; CS platforms experience.
Gainsight, ChurnZero, Totango, CRM tools
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1w
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Customer Success Manager
Florida, United States
OnsiteFull Time
Carrier
CarrierNYSE: CARR: Manufactures HVAC, refrigeration, and fire safety systems.
5+ YOEBachelor’s degree,5+ years customer engagement and success experience,3+ years connected buildings/IoT experience,able to travel ~30% domestically; strong communication, analytics and project skills.
Abound PI
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5d
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Customer Payment Specialist
Florida, United States
$48k-$54k/yr OnsiteFull Time
Ally Financial
Ally FinancialNYSE: ALLY: Digital financial services provider specializing in auto financing and banking.
0+ YOEHigh school/GED, 0+ years experience; customer service or financial services preferred; strong written/verbal communication, typing, analytical skills; proficiency with Microsoft Excel and Outlook and CRM tools.
Microsoft Excel, Microsoft Outlook, CRM
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1mo
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Customer Service Manager
Orlando, Florida, United States
OnsiteFull Time
Daniels Health
Daniels Health: Provides clinical waste management and safety systems for healthcare.
5+ YOE2+ Mgmt5+ years in customer service with 2+ years in a leadership role; strong analytical skills; high proficiency in Salesforce and Microsoft Office; experience with root cause analysis and continuous improvement; excellent communication.
Salesforce, RouteOptix/Tegos, Microsoft Office
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